Activeforall Anmeldelser 

110
TrustScore 4 ud af 5

4,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

The clubs are listed on the same page, but each has its own booking button and you can't book two at once. Except when you go back to book the second club that you couldn't book the first time: if you... Se mere

Bedømt til 5 ud af 5 stjerner

My boys love going to the after school clubs and holiday camps. Always a variety of activities for them to do and they always come home ready for bed! WIN! I am very grateful to have this as a chil... Se mere

Bedømt til 5 ud af 5 stjerner

My son has attended holiday camp a handful of times, and really enjoys it! The staff always go the extra mile to make sure your children have fun whilst staying safe. My son would often come out te... Se mere

Bedømt til 5 ud af 5 stjerner

My son has been attending these holiday clubs for nearly 5 years and loves them. The team are enthusiastic and engaging with the children, really on the ball and work hard to get to know the kids. T... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

110 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,1

Alle anmeldelser

(110)

0 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Affordable, friendly and flexible childcare

My boys love going to the after school clubs and holiday camps. Always a variety of activities for them to do and they always come home ready for bed! WIN!
I am very grateful to have this as a childcare option in our very busy and ever-changing work/lifestyle.
It's great to have the flexibility of choosing one date or the full course 😀

11. januar 2025
Bedømt til 5 ud af 5 stjerner

My daughter loves going to camp

My daughter loves going to camp. Varied activities. It's great the kids are recognised for good behaviour and things with 'star of the day' every day. She's come back with 2 t-shirts and is not only mega proud, but happy and has met new friends too. Makes me proud.

Office staff are extremely useful too. Thanks for making it a fab experience all round.

28. oktober 2024
Bedømt til 3 ud af 5 stjerner

Activeforall provides a decent holiday…

Activeforall provides a decent holiday club experience with friendly staff who take good care of the children. While my kids enjoyed their time there, the variety of activities could improve to keep them more engaged. The booking process can be confusing and might lead to issues like double-booking, and technical errors are frequent. Some expectations about the activities weren't met, as my daughter found certain days less exciting than anticipated. Overall, it's a satisfactory option with room for improvement.

12. november 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I wouldn't say it was a great…

I wouldn't say it was a great experience. First time booking with them for our son for October half term and they cancelled the whole thing leaving us a bit stuck, so hard to say anything positive.

5. oktober 2024
Bedømt til 4 ud af 5 stjerner

Bitterne holiday camp

My children attended for most of the summer holidays. The staff are very friendly and seem to look after the children well. I would only suggest more varied activities are organised for the kids to keep them engaged. E.g organised team games or going off site to the park if possible

26. august 2024
Bedømt til 4 ud af 5 stjerner

I found active for all so helpful

I found active for all so helpful, I needed to find child care last min as the other holiday club canceled last min! The chat line was so helpful answered all my questions. My daughter enjoyed her day at the club too

26. juli 2024
Bedømt til 1 ud af 5 stjerner

Egregious violation of safeguarding norms

I would not recommend this company for young children.

I picked up my Year R child from one of their after-school activities in a very unwell state. She was displaying symptoms of heat stroke, was wearing too many clothes for the hot weather and the staff did not attempt to remove the clothes or check her temperature (she had 40+ degree temperature and was very, very red in the face). The staff simply handed her back to me after the activity saying they had been told (by the class teacher that dropped her off) that she was tired. Instead of calling her parents to alert us of her state (my child was distressed, red in the face, lethargic to the point where she couldn't walk, and very hot to the touch), they left her to sleep on the table in a hot room with a cardigan on in hot weather for an hour...In young children, heatstroke can have severe consequences especially if left untreated for long periods of time; I found the staff's clear lack of knowledge and passivity alarming and will not be taking my child back to this activity. My daughter's temperature stayed alarmingly high for 4 days after this incident, even though we were medicating her to bring it down, took her to a GP and was displaying no signs of infection.

Aside from the often very junior and clearly not properly trained staff, there is no one else at Active for All that parents can speak to in case of an emergency. The generic switchboard number and email address on the website are not monitored out of hours.

Having checked this company's website, I found that they pay their staff very little (between £9 and £10 per hour, below the National Living Wage, which might explain why they all seem to be young and very inexperienced) and their requirements for hiring staff are very minimal.

The way this incident was managed after the fact was also very poor. The owner of the club replied to my email a few days later saying he would look into it. It took me 4 weeks and several emails (I had to chase him) to find out what he did about the incident -- he laid the worker off because of this and other issues. He never called us, never apologized for what happened, and never volunteered any sort of information to us -- I had to chase him and insist to find out what had happened.

In short, I would not recommend this company for young children; their staff is not trained to deal with issues and, if something happens to your child, you may find that they deflect blame rather than constructively and maturely engage with parents. The communication is very, very poor when something bad happens -- you'll find that getting any sort of information out of them is like pulling teeth.

10. maj 2024
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Cronky website

The clubs are listed on the same page, but each has its own booking button and you can't book two at once. Except when you go back to book the second club that you couldn't book the first time: if you're not careful, you find yourself double-booking the first when you book the second. Then when you've successfully negotiated those quirks, you get a confirmation page with an error message saying a fatal exception occurred. Every time.

2. juni 2024

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere