Constant errors when trying to book Ironman events through Active.com, impossible to reach anyone. Ironman Staffordshire just as useless, took a month to reply to my email, shocking. Turns out... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Signed up for a ski race and was charged an extra $60 "protection" fee, I never wanted to pay. WORST customer service I've ever experienced. No phone number to call. An automated-only response 1 WEEK... Se mere
Complete thievery and horrible customer service. Not only are the secretly trying to scam all the people who register using their service, they also take/keep more money from camp owners then they sa... Se mere
Tuscany walking holiday May 7th 2024. A really most enjoyable experience overall. The highlights - the daily itinery is well planned out and very well managed and coordinated by the excellent g... Se mere
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
They are a scam they charge my debit card twice and I never received any product they do not have any customer service phone number to contact them with their emails are bogus I had to shut my bank ca
They are a scam they took $64 out of my account never sent me the t-shirts then a week later they took another $40 out I never received any product you can't contact them there is no customer service phone number you can't even email them I had to literally shut my debit card off and get a new card because of these people rip off do not buy from them
Did the run of my life but cannot…
Did the run of my life but cannot see/find information or results about the event, its as if it never happened. Very disappointing. Won't bother with this outfit in the future
No help given for a scam
My 70+ year old parents booked and paid for the 2024 Rapa Nui Marathon hoping to end their marathon careers with a bang. They flew 25+ hours paid close to $10k only to arrive at the marathon location to find out there was nothing set up and the organizers had disappeared. Having bought tickets through, what they thought was a reliable source, active.com, they thought they would at least offer some kind of compensation or accountability for advertising and selling tickets to a non existent event, but no. They were met with the basic run around of saying “not our fault, contact the organizers” and upon telling them that the organizers’ contacts had been disabled, Active.com gave no further assistance or even acknowledgment of the situation.
Just evil
As many reviews note here, they are crooks. Activated a 99.99$ membership while I signed up for a mud race. On top of that, they need me to pick up some goody bag that's mandatory for participating in race. As per their logic, I can pick it up for free 1 day prior to race but on race day I have to pay 5$. Nice Logic. I learned my lesson. Never again.
Very scammy
This organization is very scammy. Somehow we had an account with them with a bogus birthday listed. While we had no credit card on file, they managed to charge us $99.95 for Active Advantage. Beware of this company!
Their website is bad
Their website is bad. And also who doesn’t have google sign in at this point? It was annoying to deal with.
I thought I was signing up to do a…
I thought I was signing up to do a survey for my daughters school fundraiser… I have made an account and thought it would be anonymous but I got a quick glimpse of the page and it showed my husbands name. Weird. I have changed all my passwords and have my money in safe pods!!!….
Signed up for a uk event in swimming
Signed up for a uk event in swimming. Completely unaware of extra charges fron this company when signing up! They have taken £34.99 from my account without me knowing I signed up for a subscription (the only email I had was with it ib the small print at the bottom so missed it! Terrible company
Absolute scam
Absolute scam. Signed up for Tough Mudder. Tried to get a refundable ticket. No options to cancel when tried to cancel. Emailed. Missed deadline by 2 hours. I will never participate in any Active or Tough Mudder associated event again.
Evil and scummy scam company
On two separate occasions of signing up for different things this company took my payment information and signed me up for their products without my knowledge or permission. One time they charged me 689.60 when signing up for preschool (which the preschool didn’t even know about). The other time they signed me up for a recurring monthly $99 fee when my wife signed up for Pilates (which had nothing to do with her Pilates club and the Pilates club didn’t know anything about it). They are a scam and their practices are evil and scummy!
Ordered quality artic gloves, got some tiny cheap Gloves and a monthly payment of £39 for NOTHING
You place an order for something, and these thieves start taking a monthly fee from you, even though you know nothing about it. I ordered some ski gloves, when they arrived they were cheap nasty pieces of junk. And then they start stealing £39 per month from you. This company should be closed down, just thieves, nothing else. CANCEL YOUR PAYMENT SUBSCRIPTION ON THEIR WEBSITE IMMEDIATLY
They charged me a subscription fee that…
They charged me a subscription fee that I never signed up for knowingly. I feel tricked
Hidden Charge, Worthless Discounts
I signed up to run a half marathon 6 years ago and this company has been charging me $89-$99 per year for the last 6 years. For a membership that supposedly saves on processing fees for the races - but I've never seen any savings. They do give an online discount for shoes - but I don't shop for clothes/shoes online.
I had no idea I was getting these charges. I saw emails saying I have the membership but today I finally scrolled all the way to the bottom to notice a charge. Sleazy.
Sleezy company
Sleezy company. I ordered at art class for my kid for $80. There was a checkbox on the order form to "opt in" for easy refunding if I had to cancel for any reason. Sure, why not.
I happened to check my credit card the next day and the charged be an additional $16 to have the ability to easily cancel and get refunded. They did NOT disclose this charge clearly at checkout. They snuck it in just like people sneak in little ones and twos into Bills within Congress. Legal criminals right here...
Camp insurance scam
For our kid’s summer camp, registration is through this website. The camp itself has a normal cancellation period and fee. This website slips in refund “insurance” for $105. It’s a scam and unbelievable how they take advantage of families. I’d advise any third party (such as this camp) to remove their organization from this platform.
Shady Business
It appears Active Network slipped an "Active Advantage" annual membership into my most recent Tough Mudder registration and proceeded to charge me $99.95 for a membership I didn't want.
I have canceled my "membership" and requested a refund.
Shame on me for letting them slip this by me.
Shame on Active for deploying shady business practices. 👎🏼
BEWARE
BEWARE. This company retained my credit card information when I signed up for a charity spin class 10 years ago and later manually entered my credit card information and personal information to sign me up for a membership, which has added up for over $450 in charges. How is this company still in business??
I canceled my membership 4 days ago and…
I canceled my membership 4 days ago and was still charged for the renewal 4 Days later.
Absolute rip off
Absolute rip off. Just registered for the Henley 10k and paid £40 then realised that the entry fee is £25 - they are pocketing the rest for no added value. Great ethics guys - I could have given that to my charity.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








