Accommodation.co.uk Anmeldelser 

876
•
TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Not very professional after advertising and then not answering calls. I applied for a property 7 working days ago however I was told I would get an answer within 5 working days. Still awaiting a reply... Se mere

Bedømt til 5 ud af 5 stjerner

Gabriella Robert’s has been amazing, so helpful and amazing! Answered every question I’ve had, replied promptly and just been lovely to speak to. Such a lovely lady, very professional. Would recommen... Se mere

Bedømt til 5 ud af 5 stjerner

I had a positive experience with the agency,especially with Gabriella, the agent who helped me through the rent process. She was kind and helpful, professional and always willing to answer my questi... Se mere

Bedømt til 5 ud af 5 stjerner

Veverly and Sean exceeded expectation by maintaining contact with me throughout the entire process and keeping me informed at all times. A very rare occurrence I’m finding lately which is greatly appr... Se mere

Virksomhedsoplysninger

  1. Ejendomsudlejning
  2. også i
  3. Boligmægler
  4. Boligudlejningskontor
  5. Ejendomsadministration
  6. Ejendomsmægler
  7. Vurderingsmand

Skrevet af virksomheden

Next-generation letting agency that combines the best Local Lettings Agents with industry-leading technology. We’re on a mission to change the rental experience for the better. Through supporting our local agents on the ground, giving landlords their valuable time back, and being there for our tenants when they have an issue. At every stage, we’re putting people first. Web only? That’s just not us. So much more than just a ‘.co.uk’ company, we’re able to deliver a personal service across the UK but with the added advantage of also having great technology behind us.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

876 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 38 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(876)

125 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 1 ud af 5 stjerner

London landlords beware…

I had a very disappointing experience letting a flat in central London. The first tenants were very good with no issues - we had a very good manager Richard who communicated very effectively and was extremely helpful. Things went south after the first 2 years when Richard moved on, the local agent struggled to find tenants and the communication was non-existent with no interim inspections undertaken. The tenants failed to report a leak which led to a repair of thousands of pounds. Even though the agent asked the original tenants to pay for a professional carpet clean when they left (and it looked fine) they failed to ask the same of the next tenants who left the flat in a dirty state and I had to pay £500 for professional cleaning. Missing furniture was also not noted on the check out report. I have continued to receive demands for unpaid council tax and utility bills from when they lived there and the whole experience has been very upsetting. I would never use them again.

30. juni 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Good and responsive agent

Dan was a great agent- from initial inquiry to arranging the viewings there was great communication (responsive and efficient). Great showing of property very informative

11. november 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Arranged a house viewing

Arranged a house viewing , had a text and email to confirm.. waited at the property for 40 mins , no one turned up.
Rang and emailed the office multiple times. They could be bothered to get back to me .. then I got a email 20 mins after I left saying thank you for attending your viewing . Absolute joke

5. november 2025
Uopfordret anmeldelse
Accommodation.co.uk-logo

Besvarelse fra Accommodation.co.uk

Hi Lee,
Thank you for your feedback, and I’m really sorry for the inconvenience and frustration this caused.
I’ve looked into what happened, and the appointment time was updated in our system and you would have recieved this information via email in advance of the appointment.
We’ve now made improvements to the way our system sends updates to ensure this doesn’t happen again.
Once again, I’m very sorry for the experience you had with us.

Bedømt til 5 ud af 5 stjerner

best accommodation agency

So pleased with Accommodation.co.uk! Aaron helped us sort our tenancy, was prompt, polite and respectful. Definitely recommend using them, went above and beyond for us! Thank you very much Aaron.

3. november 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

After choosing a time slot they had…

After choosing a time slot they had provided for viewing , no confirmation email from their side even after the viewing date. I have mailed them back regarding this, no reply. Today morning they have called me back and when I was telling them all this..they literally hang up the call, which I think is not professional at all.

3. november 2025
Uopfordret anmeldelse
Accommodation.co.uk-logo

Besvarelse fra Accommodation.co.uk

Hi Akhil,
Thank you for your feedback. We’re very sorry for the inconvenience, there was unfortunately a human error on our end which caused the issue with your viewing. This has now been fully resolved, and we’ve put steps in place to ensure this does not happen again.
If you’re still interested in the property, we would be more than happy to rearrange the viewing.
Once again, we apologise for the inconvenience and thank you for your understanding.
Kind regards,
Aaron

Bedømt til 2 ud af 5 stjerner

They need close supervision

I have 2 fully managed lets, but even so this company has to be closely supervised at all times. I've been hugely overcharged for repairs, and they tried to increase the percentage charge after I'd contracted with them only a few months earlier.
In September, one of my properties became available for re-let. I was assured the house would be marketed, and I waited for developments as it's an attractive family home in a nice area with a fair rent. Nothing happened, and the agent contacted me saying there'd been no interest and would I like to reduce the price? I checked all the main marketing websites, and guess what? It hadn't been advertised at all. I pointed this out and the agent corrected it. There were several offers made within just hours. Wouldn't you have thought the agent would think it odd and chase it up herself? The new tenants moved in, and new letting fees were correctly deducted by this firm. But when I checked the invoice, I found I'd also been charged for the cleaning fees which we'd agreed would come out of the previous tenants' deposit!
I've awarded an extra star for the speed and efficiency with which the cleaners were sent in over a weekend, after the delay caused by the marketing debacle.
I'm not saying a flat 'don't use this agency', but you must be prepared to keep a close eye on them.

13. oktober 2025
Uopfordret anmeldelse
Accommodation.co.uk-logo

Besvarelse fra Accommodation.co.uk

Hi Mary,
Thank you for taking the time to share your feedback.
As discussed, I’m glad we’ve now had the opportunity to speak directly and resolve the issues you experienced. Your comments have been extremely helpful, and we genuinely appreciate you bringing these matters to our attention so we can continue improving our service.
Scott

Bedømt til 5 ud af 5 stjerner

I’ve had such a great experience with…

I’ve had such a great experience with my housing manager, Chelsea. She’s always friendly, professional, and quick to respond whenever I have a question or need help. Chelsea goes above and beyond to make sure everything runs smoothly - from maintenance requests to general communication, she’s always on top of it. It’s so refreshing to have someone who genuinely cares about the residents and takes pride in her work.

Thank you Chelsea for making the whole experience so much easier and stress free 👍

5. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Dan Butcher Rocks!

Dan Butcher was incredibly efficient and very professional in finding a tenant for our property. He was easy to work with and did everything he said he would, while being flexible enough to allow us to play our part in choosing our tenant.
We would definitely use Accommodation.co.uk again, and especially Dan.

6. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Helen

Helen, in particular, has been fabulous from the time of viewing to handing me the keys. They're understanding, handy and patient with the way they do business. I strongly recommend them.

29. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Helen was amazing from start to finish

Helen was amazing from start to finish. Professional,efficient and 100%committed to the job in hand
she guided me through the letting process and the tenant and I both found her easy to contact and deal with. I highly recommend .

29. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A pleasure working with Accommodation…

I have been working with Accommodation for a few years now providing them with property Inventory services and it's a pleasure dealing with Scott, Maz and Sean, who are are a friendly responsive team.

28. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I rented a property in Birmingham for 3…

I rented a property in Birmingham for 3 years.

Chelsea, my property manager, was consistently proactive and responsive. Whenever issues arose, she was prompt to help and kept me informed. Any resolutions were carried out smoothly.

Sammy, my lettings agent, was friendly and approachable. She made inspections and routine checks straightforward and stress-free.

Overall, both provided a fantastic experience, would recommended.

17. september 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Had a viewing booked for 13:00 at a…

Had a viewing booked for 13:00 at a property. Traveled 2 hours to get there to view it and no estate agent was there to show us round. Waiting around 15 minutes before calling the office only to find out the property had already been taken and let to someone else. Had no cancellation email or text letting us know not to waste our time or fuel getting there. Very frustrating and to top it off no apology given.

13. august 2025
Uopfordret anmeldelse
Accommodation.co.uk-logo

Besvarelse fra Accommodation.co.uk

Hi Elliott,

Thank you for taking the time to share your feedback.
I’m very sorry to hear about your experience and completely understand how frustrating it must have been to travel such a long distance for the viewing.
I’ve checked our records, and I can confirm that an email was sent prior to the appointment to advise that the viewing had been cancelled.
Please accept our sincere apologies for the inconvenience this caused.
Thank you again for your understanding and for bringing this to our attention.

Scott

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