Not very professional after advertising and then not answering calls. I applied for a property 7 working days ago however I was told I would get an answer within 5 working days. Still awaiting a reply... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Gabriella Robert’s has been amazing, so helpful and amazing! Answered every question I’ve had, replied promptly and just been lovely to speak to. Such a lovely lady, very professional. Would recommen... Se mere
I had a positive experience with the agency,especially with Gabriella, the agent who helped me through the rent process. She was kind and helpful, professional and always willing to answer my questi... Se mere
Veverly and Sean exceeded expectation by maintaining contact with me throughout the entire process and keeping me informed at all times. A very rare occurrence I’m finding lately which is greatly appr... Se mere
Virksomhedsoplysninger
- Ejendomsudlejning
- også i
- Boligmægler
- Boligudlejningskontor
- Ejendomsadministration
- Ejendomsmægler
- Vurderingsmand
Skrevet af virksomheden
Next-generation letting agency that combines the best Local Lettings Agents with industry-leading technology. We’re on a mission to change the rental experience for the better. Through supporting our local agents on the ground, giving landlords their valuable time back, and being there for our tenants when they have an issue. At every stage, we’re putting people first. Web only? That’s just not us. So much more than just a ‘.co.uk’ company, we’re able to deliver a personal service across the UK but with the added advantage of also having great technology behind us.
Kontaktoplysninger
111 Piccadilly , M1 2HY, Manchester, Storbritannien
- 0808 258 44 44
- enquiries@accommodation.co.uk
- accommodation.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 38 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
London landlords beware…
I had a very disappointing experience letting a flat in central London. The first tenants were very good with no issues - we had a very good manager Richard who communicated very effectively and was extremely helpful. Things went south after the first 2 years when Richard moved on, the local agent struggled to find tenants and the communication was non-existent with no interim inspections undertaken. The tenants failed to report a leak which led to a repair of thousands of pounds. Even though the agent asked the original tenants to pay for a professional carpet clean when they left (and it looked fine) they failed to ask the same of the next tenants who left the flat in a dirty state and I had to pay £500 for professional cleaning. Missing furniture was also not noted on the check out report. I have continued to receive demands for unpaid council tax and utility bills from when they lived there and the whole experience has been very upsetting. I would never use them again.
Good and responsive agent
Dan was a great agent- from initial inquiry to arranging the viewings there was great communication (responsive and efficient). Great showing of property very informative
Arranged a house viewing
Arranged a house viewing , had a text and email to confirm.. waited at the property for 40 mins , no one turned up.
Rang and emailed the office multiple times. They could be bothered to get back to me .. then I got a email 20 mins after I left saying thank you for attending your viewing . Absolute joke

Besvarelse fra Accommodation.co.uk
best accommodation agency
So pleased with Accommodation.co.uk! Aaron helped us sort our tenancy, was prompt, polite and respectful. Definitely recommend using them, went above and beyond for us! Thank you very much Aaron.
After choosing a time slot they had…
After choosing a time slot they had provided for viewing , no confirmation email from their side even after the viewing date. I have mailed them back regarding this, no reply. Today morning they have called me back and when I was telling them all this..they literally hang up the call, which I think is not professional at all.

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Chelsea
Chelsea, who is managing the property, is always approachable and eager to help. I can certainly recommend
They need close supervision
I have 2 fully managed lets, but even so this company has to be closely supervised at all times. I've been hugely overcharged for repairs, and they tried to increase the percentage charge after I'd contracted with them only a few months earlier.
In September, one of my properties became available for re-let. I was assured the house would be marketed, and I waited for developments as it's an attractive family home in a nice area with a fair rent. Nothing happened, and the agent contacted me saying there'd been no interest and would I like to reduce the price? I checked all the main marketing websites, and guess what? It hadn't been advertised at all. I pointed this out and the agent corrected it. There were several offers made within just hours. Wouldn't you have thought the agent would think it odd and chase it up herself? The new tenants moved in, and new letting fees were correctly deducted by this firm. But when I checked the invoice, I found I'd also been charged for the cleaning fees which we'd agreed would come out of the previous tenants' deposit!
I've awarded an extra star for the speed and efficiency with which the cleaners were sent in over a weekend, after the delay caused by the marketing debacle.
I'm not saying a flat 'don't use this agency', but you must be prepared to keep a close eye on them.

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Very positive tenancy experience
Chelsea was very helpful and highly responsive throughout our tenancy. Always willing to offer a hand or point you in the right direction with any issue.
I’ve had such a great experience with…
I’ve had such a great experience with my housing manager, Chelsea. She’s always friendly, professional, and quick to respond whenever I have a question or need help. Chelsea goes above and beyond to make sure everything runs smoothly - from maintenance requests to general communication, she’s always on top of it. It’s so refreshing to have someone who genuinely cares about the residents and takes pride in her work.
Thank you Chelsea for making the whole experience so much easier and stress free 👍
Dan Butcher Rocks!
Dan Butcher was incredibly efficient and very professional in finding a tenant for our property. He was easy to work with and did everything he said he would, while being flexible enough to allow us to play our part in choosing our tenant.
We would definitely use Accommodation.co.uk again, and especially Dan.
Helen
Helen, in particular, has been fabulous from the time of viewing to handing me the keys. They're understanding, handy and patient with the way they do business. I strongly recommend them.
Helen was amazing from start to finish
Helen was amazing from start to finish. Professional,efficient and 100%committed to the job in hand
she guided me through the letting process and the tenant and I both found her easy to contact and deal with. I highly recommend .
A pleasure working with Accommodation…
I have been working with Accommodation for a few years now providing them with property Inventory services and it's a pleasure dealing with Scott, Maz and Sean, who are are a friendly responsive team.
Hayley was great
Hayley was great - really good at communicating and very helpful throughout the process. Thank you!
I rented a property in Birmingham for 3…
I rented a property in Birmingham for 3 years.
Chelsea, my property manager, was consistently proactive and responsive. Whenever issues arose, she was prompt to help and kept me informed. Any resolutions were carried out smoothly.
Sammy, my lettings agent, was friendly and approachable. She made inspections and routine checks straightforward and stress-free.
Overall, both provided a fantastic experience, would recommended.
Super Helpful and Accommodating
Super helpful the entire time. Did a great job handling our strange situation and we’re super accommodating the entire time.
Chelsea Tancred is professional and…
Chelsea Tancred is professional and always responds to any issues/queries I have related to the property I am staying in. Overall, pleased with the service which I have been using for 2 years.
My first time using accomadation.co.uk and I couldn't of asked for a better experience!
It was my first time using accomadation.co.uk and I can't speak more highly for Diane who helped me along the process from start to finish. Diane constantly kept me updated and made everything seem so easy and efficient. I'd highly recommend!
Professional, personal service - highly recommended
Professional, friendly and efficient service from start to finish - we’ve felt in good hands from our very first meeting with Brooke, right through to securing tenants for our property.
Had a viewing booked for 13:00 at a…
Had a viewing booked for 13:00 at a property. Traveled 2 hours to get there to view it and no estate agent was there to show us round. Waiting around 15 minutes before calling the office only to find out the property had already been taken and let to someone else. Had no cancellation email or text letting us know not to waste our time or fuel getting there. Very frustrating and to top it off no apology given.

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