Fab service and everyone we spoke with were so hopeful! Applied on the Friday and was approved by the Monday after, clinic have confirmed everything is good to go! Only downfall was being told there w... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Once it was clear what had to be done and I sold the advisor that they had given me the wrong information on time frame for application they were really good and bent over backwards to help me. This h... Se mere
Virksomheden har svaret
Only had an initial phonecall, but it was so straightforward and clear! I spoke to Alfie & he was so knowledgable and patient. Alfie was good humoured and fully explained everything, making it ge... Se mere
Virksomheden har svaret
When i first got in touch with access fertility I was given alot of different information. But the minute I spoke to Alfie everything changed!! He kept me up to date with my application, he managed to... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Access Fertility is the first, the largest and most trusted provider of IVF Refunds and Multi-Cycle Programmes in the UK. We offer fixed fees and huge savings compared to paying clinics directly. Over 11,000 babies have been born through our programmes, and we've refunded over £17 million to people who haven't had a baby. We work with the best clinics across the UK to ensure you can access affordable IVF and to reduce the financial stress of your treatment.
Access Fertility - 100% refund if you don't have a baby
Skrevet af virksomheden
- We help patients take the uncertainty out of IVF
- Our IVF refund programmes - 100% refund if you don't have a baby - help patients to take the financial stress and uncertainty out of IVF. We offer two cycle, three cycle and unlimited cycle programmes, all for a fixed fee. All our programmes include unlimited frozen embryo transfers and are available nationwide.
Kontaktoplysninger
Refundable IVF at Access Fertility
4,6
Fremragende
1 t anmeldelser
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Not helpful
Not helpful telling me if we dont proceed with icsi that they will not proceed adding more charges that dont need to be added trying to get through on the phone when you try to get through the clinic and it doesnt recognise which clinic ur saying takes about 6 attempts
13. april 2026
Well i was short for my ivf so made a…
Well i was short for my ivf so made a loan claim got declined first time so had another go , then was accepted the second time although it was a smaller amount but overall they did there best to help, thank-you we appreciate you ,much love
11. april 2026
Besvarelse fra Access Fertility
Hi Stacey,
Thank you so much for your kind words and for sharing your experience. We’re really pleased we were able to support you through the process, even if it took a couple of attempts to find the right outcome.
We understand how important this journey is and our team will always do their very best to help wherever possible.
Wishing you all the very best moving forward and thank you again for your appreciation 💛
Access Fertility
Aún no he empezado el tratamiento,pero…
Aún no he empezado el tratamiento,pero de momento la atención es muy buena ,me aclaran todas las dudas que me surgen y son muy amables.En concreto Susana .
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Access Fertility
Hola Ana,
Muchas gracias por compartir tu experiencia y por tus palabras :)
Nos alegra mucho saber que te estás sintiendo bien acompañada en esta etapa y que nuestro equipo está pudiendo resolver todas tus dudas con claridad. Sabemos que este camino puede generar muchas preguntas, por lo que para nosotros es fundamental estar a tu lado en cada paso.
Seguimos aquí para lo que necesites y te deseamos lo mejor para tu tratamiento.
Access Fertility
Corrects mistakes
Once it was clear what had to be done and I sold the advisor that they had given me the wrong information on time frame for application they were really good and bent over backwards to help me. This has to be commended.
31. marts 2026
Besvarelse fra Access Fertility
Hi,
Thank you so much for your kind feedback. We really appreciate you taking the time to share your experience.
I’m sorry to hear there was some confusion around the initial timeframe provided as that’s certainly not the standard we aim for. However, I’m really pleased that once this was clarified, our team was able to support you and work hard to put things right.
Your recognition means a lot to us, and I’ll be sure to pass your comments on to the team.
Wishing you all the very best moving forward.
Access Fertility
Would definitely recommend
Fab service and everyone we spoke with were so hopeful! Applied on the Friday and was approved by the Monday after, clinic have confirmed everything is good to go! Only downfall was being told there was an issue with payments but this was sorted so quickly and made me feel at ease.
17. marts 2026
Besvarelse fra Access Fertility
Thanks so much for the kind words TA. We’re sorry that there was an issue with the payment but we’re really glad we could help you resolve it quickly. Good luck with your treatment!
When i first got in touch with access…
When i first got in touch with access fertility I was given alot of different information. But the minute I spoke to Alfie everything changed!! He kept me up to date with my application, he managed to change my date, he has been a massive help and I am hugely grateful. A tough journey going through ivf and he's made this stress free. Thank you do much again Alfie. I hope he's given a HUGE pay rise
16. marts 2026
Uopfordret anmeldelse
Besvarelse fra Access Fertility
We’re so pleased that we were able to guide you through everything. We know that there’s a lot to take in, and all the team do their best to try and remove stress and make things as simple as possible. Alfie was really happy when reading your review, so thanks for taking the time to share your feedback with us. Still TBC about the massive pay rise though!
Sarah was incredibly helpful and took…
Sarah was incredibly helpful and took the time to explain all the different programmes.
Excellent service
12. marts 2026
Besvarelse fra Access Fertility
We appreciate your kind comments Samantha, if there’s anything else we can do to help please get in touch.
Brilliant customer service and support
Brilliant customer service and support. The people who work there who answer the calls are so helpful and so knowledgeable. I am so pleased with the overall service. Thank you so much for everything
11. marts 2026
Besvarelse fra Access Fertility
Thanks for the positive comments Nabeela, we’re pleased that we could answer your questions and help. Let us know if there’s anything else you need.
Besvarelse fra Access Fertility
Hi Miss Wilson. Thanks for your review. Our aim is to take stress out of the IVF journey so we are very happy to hear we were able to help! You can always contact us if you need anything further.
Besvarelse fra Access Fertility
Hi Jennifer. Thanks you for review. We are happy to hear about your positive experience.
La atención de Susana excelente
19. februar 2026
Uopfordret anmeldelse
Besvarelse fra Access Fertility
Hola Marta,
Muchas gracias por tomarte un momento para valorarnos y por tus palabras. Nos alegra saber que te has sentido bien acompañada y que la atención recibida ha sido excelente.
Para nosotros es muy importante que cada persona se sienta escuchada y apoyada durante todo el proceso, por lo que agradecemos sinceramente que hayas compartido tu experiencia.
Te enviamos nuestros mejores deseos.
amazing service
Access Fertility were amazing so helpful and informative as well as understanding. In particular Simone helped me so much answering so many of my questions and really helped me through the process which was all new to me . I would 100% recommend Access Fertility. They have opened the door for us to be able to start our fertility treatment with the refund program also giving us peace of mind .
14. februar 2026
Besvarelse fra Access Fertility
We really appreciate your lovely words Shaun & Lorraine! All the team take a lot of pride in being able to help people understand not only what is involved with our programmes, but also what is to come through the entirety of their fertility journey.
Simone and the team wish you all the best with your treatment and we’re here for you if you need us at any stage in the future.
Super knowledgeable staff and they…
Super knowledgeable staff and they replied to all of my queries really quickly. They were helpful and friendly and took the time to explain how everything works. Emy in particular was great!
13. februar 2026
Besvarelse fra Access Fertility
Thanks for the positive feedback Katherine.
IVF treatment can be complicated and varies from patient to patient, so we’re really happy that we were able to give you the detail you needed.
If there’s any more information that you need or any questions that you have please drop us a note or give us a call anytime and we’d be happy to help!
Muy contenta
Muy contenta, Vicente muy atento y resuelve todas tus dudas enseguida, mucha amabilidad y responsable
9. februar 2026
Uopfordret anmeldelse
Besvarelse fra Access Fertility
Muchas gracias por compartir tu experiencia. Nos alegra saber que te has sentido bien acompañada durante el proceso y que Vicente ha podido ayudarte resolviendo tus dudas con cercanía y profesionalidad.
Seguiremos trabajando para ofrecer la mejor atención posible en cada etapa del camino. Gracias de nuevo por tu confianza.
So far all really good
So far it has been really good, the customer service people are really nice and the process to get the finance and start then IVF was quite quick.
5. februar 2026
Besvarelse fra Access Fertility
Hi Claudia, thank you for the kind words! We hope that the positivity of your experience so far continues and we wish you all the best through your treatment.
Very helpful & explained everything in…
Very helpful & explained everything in detail
5. februar 2026
Besvarelse fra Access Fertility
Thanks for your review Jayde, we know that there’s a lot to take in when talking through fertility treatment, so we’re glad to have been able to help get you the information you needed!
If there’s anything else you need our help with please get in touch.
Everyone has been super helpful no…
Everyone has been super helpful no matter how silly my question has been, fast responding over emails even over Christmas the day they closed, really pleased would highly recommend
1. februar 2026
Besvarelse fra Access Fertility
We’re glad we could help you, it’s so important to us that we leave people with positive memories of our interactions. Really appreciate the feedback, and let us know if we can help in the future in any way.
Dillon made my experience with Access fertility so easy and straightforward... forever grateful
Dillon made a
3. juli 2025
Besvarelse fra Access Fertility
Thanks for the kind words Siobhan, we wish you all the best with your treatment and if we can help in any way in the future please drop us a message or give us a call.
Besvarelse fra Access Fertility
Really pleased we were able to support you with our double excellent service Abdallah, please get in touch if there’s anything else we can help with
Amazing amazing amazing customer…
Amazing amazing amazing customer service. No matter how confused or emotional you are they are there to support you. Has Alfie as my guider and he was just heartwarming and calm
14. januar 2026
Besvarelse fra Access Fertility
Thanks so much for your positive feedback! All the team here are proud of our customer service, but Alife in particular loves seeing his name next to a 5 star review!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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