Great prices and service but would be nice to have a contact phone number. Businesses are built on relationships and not just on price
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Absolutely no customer service, delivery was over 4 weeks late infact the only thing they did right was take my money, well done will never use again!! There was no email on the 18th or 20th infact i... Se mere
Virksomheden har svaret
EDIT: After contact from Blue Line it appears it was an error on behalf of their suppliers logistics partner. Only a 4-star review due the fact that if I had not raised the issue they would just... Se mere
Virksomheden har svaret
After ordering online, they contacted me by phone to apologise that one of the products would not be available for 4 weeks. I was offered a few options included a refund , which I took this time. It m... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Abrasives Warehouse (formerly Blue Line Abrasives) is the UK's leading distributor of sia Abrasives. We supply a huge range of abrasive products to the building interior, furniture production, metalworking, aerospace and automotive industries. We offer bulk discounts on a large number of the sia Abrasives products we offer; including abrasive rolls, sandpaper sheets, sanding strips, foam pads & blocks, abrasive discs, delta discs, flap discs, flap wheels, sanding belts, brushes, polishing systems and system components. Free delivery is available on any orders over £30. Products in stock at our UK warehouse will be delivered next day, if ordered by 10:30am. Payment options accepted include PayPal, Mastercard and VISA.
Kontaktoplysninger
36 Stanley Road, Whitefield, M45 8QX, Manchester, Storbritannien
- hello@abrasiveswarehouse.co.uk
- abrasiveswarehouse.co.uk
10% Off Your First Order
3,8
God
46 anmeldelser
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Har besvaret 100 % af deres negative anmeldelser
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Sådan bruger denne virksomhed Trustpilot
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Besvarelse fra Abrasives Warehouse
Cheers Patrick :)
New Customer of Blue line
New Customer of Blue line, but with the service the team offered, I will be using them as a single provider of abrasive sponges for complex timber moulding that we constantly work on.
I was first a little sceptical of using them, with no phone number to contact them, only a web form submission and postal address.
Items were dispatched and delivered next day as promised (although there wasnt anyone to take the courier, and then the couriers failed to deliver - literally for the next few days….. At this point the staff at blue line stepped in, followed up the web submission, kept me in the loop, kept their word adn followed up doing all that they could - honestly you couldnt ask for more. Highly recommended as a single point for SIA abrasive, in bulk and/or in good time.
11. juni 2025
Besvarelse fra Abrasives Warehouse
Thank you for such a great review Richard!
Besvarelse fra Abrasives Warehouse
Thank you for your review Rasool!
excellent packaging and service
excellent packaging, prompt service. Chris at Blue Line took the trouble to inform me that some special sanding belts were instock. Will shop with them again as preference
20. maj 2025
Besvarelse fra Abrasives Warehouse
Thank you for the great review Chris!
When i ordered it said in stock and…
When i ordered it said in stock and available 2-3 days.
now saying 6 weeks......avoid!!!!
2. maj 2025
Besvarelse fra Abrasives Warehouse
Hi Peter, sorry to hear you feel you have had a negative experience with us on this occasion. I have done some investigating into the matter and can see you purchased a pack of ‘1919 siawood + Wide Sanding Belts 930 x 1,525mm’ in P150 grit on 2nd May 2025.
Whilst most of the grit sizes for this product are stocked in the UK and available on a next-working day delivery, the P150 grit option is a made to order product. Therefore, this item has a 5 – 6 week lead time, as shown on the product page after selecting the grit size ‘150’. This shipping period is also stated in the ‘Description’ tab on the product page, the basket area and the confirmation email you would have received after placing your order. I can see your order is expected to be with you around 3rd June 2025.
In addition, I can see you placed an order for the same product on 14th September 2024. Following this order, we discussed the delivery period and you were informed then that the 5 – 6 week lead time was correct. However, as there was stock in the European warehouse, we were able to supply this quicker on this occasion.
We strive to provide our customers with the best shopping experience we can, which includes providing all relevant information on shipping times at the point of sale, to allow our customer’s to make an informed decision on their purchase. If you feel we haven’t lived up to this expectation, please contact us on hello@bluelineabrasives.co.uk and we can investigate the matter further.
Great service and prices
Great service and prices, adjusting quantities at online checkout can be slightly challenging but other than that excellent
28. april 2025
Besvarelse fra Abrasives Warehouse
Hi Daniel, thank you for your review. We are always looking for ways to improve our customer's shopping experience, so we will review our basket area to see how we can make this process smoother.
If there are any particular examples of how adjusting the quantities can be challenging, please send any feedback to hello@bluelineabrasives.co.uk so we can try to combat any challenges you may have come across.
Besvarelse fra Abrasives Warehouse
Hi Ian, thank you for your review!
We try to be as competitive as possible on our abrasives, whilst also offering a variety of discounts on bulk orders.
Please let us know on hello@bluelineabrasives.co.uk if you do find the same products cheaper elsewhere and we will see if there is anything we can do.
Besvarelse fra Abrasives Warehouse
Thank you for your great review Philip! We look forward to serving you again :)
Besvarelse fra Abrasives Warehouse
Thank you for your review!
Besvarelse fra Abrasives Warehouse
Thank you Clint :)
Order complete, happy customers
Order incomplete, efforts to contact blue line have been fruitless. Not sure I’d use them again
Our order has been completed, thanks to the help of Chris from Blue line, who kindly rang and explained the problem, which was out of their control.
Would recommend, he couldn’t have been more helpful.
Thanks.
3. december 2024
Besvarelse fra Abrasives Warehouse
We're sorry you feel you have had a negative experience with us. Looking through our inboxes and contact form requests, we haven't received any communication from yourself on the matter.
We are keen to investigate the issue, so please send an email through to hello@bluelineabrasives.co.uk with any details on why your order was incomplete.
Besvarelse fra Abrasives Warehouse
Thank you for your excellent feedback Jason!
Besvarelse fra Abrasives Warehouse
It's great to hear you enjoyed your ordering experience! Thanks Chris!
Great product quick delivery
18. september 2024
Besvarelse fra Abrasives Warehouse
Thank you for your feedback :)
Good prices with a fast service.
Good prices with a fast service.
I needed some information and I sent an email with the question. They came back straight away and even tried to get an answer for me even though it was a small question, thank you Chris
26. august 2024
Besvarelse fra Abrasives Warehouse
Thank you for your feedback Charles!
Great experience with the team
Great experience with the team, quick response to my query and excellent service all round.
Thanks you very much and I would certainly use you again next time.
24. juni 2024
Uopfordret anmeldelse
Besvarelse fra Abrasives Warehouse
Thank you for such great feedback!
Dette er Trustpilot
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