Staff were great showed me all about my perches i will highly recommend them to all my friends who on about getting a scooter
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Se, hvad kunderne siger
I would like to say that Chris the manager in St Helens branch was wonderful. This lady went above and beyond for my mum today. The customer service was amazing 👏. She was friendly ca... Se mere
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Vicky, at St Helens Ableworld, was very professional and helpful during our purchase of an Apex Aluma - Lite. Vicky spent time explaining all the features and checking we could strip the scooter down... Se mere
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My father and I visited Ablworld in StHelens with a view to purchase a mobility scooter. The range of products available was excellent. In fact there as so many scooters to choose from it was slightly... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Ableworld - St Helens
Skrevet af virksomheden
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Kontaktoplysninger
9 Eccleston Street, WA10 2PG, St Helens, Merseyside, Storbritannien
- 01744 453038
4,6
Fremragende
37 anmeldelser
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Staff were great showed me all about my…
Staff were great showed me all about my perches i will highly recommend them to all my friends who on about getting a scooter
15. september 2026
Besvarelse fra Ableworld - St Helens
Hello Mr Steven, thank you for your kind words. We're delighted to hear that you had a great experience and that our staff took good care of you. We really appreciate your recommendation.
Kind regards,
Ableworld
Very happy customer
Went to the St Helens branch and was very pleased wirh Chris who assisted me with a lovely smile and made my purchase so easy. Chris explained everything in great detail.
11. september 2026
Uopfordret anmeldelse
Besvarelse fra Ableworld - St Helens
Hello Mrs Forrest, thank you for your kind feedback. We're delighted to hear that Chris provided excellent assistance with a friendly smile and made your purchase easy. We’ll be sure to pass your appreciation to him. If you need any further help, please feel free to contact us.
Kind regards,
Ableworld
I would like to say that Chris the…
I would like to say that Chris the manager in St Helens branch was wonderful.
This lady went above and beyond for my mum today.
The customer service was amazing 👏.
She was friendly caring and kind.
10/10.
Would highly recommend this branch..
Please note we received awful customer service at the Wigan branch .
The Wigan branch is a 5 minute drive from my mums.
However due to the lack of communication and customer service.
We decided to travel 40 mins to St Helens.
So pleased we did.
My mum is over the moon with the service she received today.
Thanks again Chris you are a amazing manager x
3. september 2026
Uopfordret anmeldelse
Besvarelse fra Ableworld - St Helens
Hi Jackie, thank you for your lovely 5 star review! We're delighted to hear that Chris went above and beyond to help your mum and provide such friendly, caring and compassionate service. It's fantastic to know that your mum is over the moon with her experience at our St Helens branch. We're especially pleased that despite the extra journey, you felt it was well worth the trip. We'll be sure your lovely feedback is passed on to Chris. Thank you for recommending our St Helens branch and for your kind words. If you ever need any further assistance, we're always here to help.
kind regards,
Ableworld
My experience in ableworld st helens
The staff are very easy to deal with, friendly and helpful. Answered any questions we had, will definitely use them again. Thanks.
15. august 2026
Besvarelse fra Ableworld - St Helens
Hi Kevin, thank you for your kind words. We're pleased to hear that you found our staff friendly and helpful, and that we were able to answer all your questions. We look forward to assisting you again in the future. Thanks once again!
Kind regards,
Ableworld
Besvarelse fra Ableworld - St Helens
Hi Katherine, thank you for your 5 star review! We're so pleased to hear you received quick and efficient service from our team. We really appreciate your kind feedback. If you need any further assistance, we're always here to help.
Kind regards,
Ableworld
Very knowledgeable and friendly staff
Lovely staff. Knowledgeable and friendly. Sue has helped us quite a few times and the other staff are always very helpful. Very patient when asked numerous questions, and nothing too much trouble xxx
6. august 2026
Besvarelse fra Ableworld - St Helens
Hi Marion, thank you for your 5 star review! We're delighted to hear that Sue and the rest of the team have been so helpful, knowledgeable and patient during your visits. We'll be sure to pass on your kind words. We're always here to help if you ever need any further assistance.
Kind regards,
Ableworld
This store is Fabulous
This store is Fabulous. The staff are pleasant, friendly and extremely helpful, especially the lady that served us. I would give more stars if I could. Truly Above and beyond.Thank You !!!
4. august 2026
Besvarelse fra Ableworld - St Helens
Hi Sharon, thank you for your lovey review! We’re so pleased to hear you had a great experience in store and that our team were friendly, welcoming, and helpful throughout your visit. It’s wonderful to know the colleague who assisted you made such a positive difference. We're always here to help if you need any future assistance.
Kind regards,
Ableworld
Amazing service
Amazing service, great knowledge on how to use equipment, the staff member (Chris) was quick and efficient with explaining and gave Amazing customer service.
23. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ableworld - St Helens
Hi Anthony, thank you for your wonderful feedback. We’re delighted to hear that you received such great service from Chris and that he was able to provide clear, efficient explanations along with exceptional customer care.
Your kind words are greatly appreciated, and I will be sure to pass your compliments on to Chris. It’s fantastic to know you had such a positive experience with us.
Thank you once again for taking the time to share your feedback. We look forward to assisting you again in the future.
Kind regards,
Ableworld
A fantastic team at the St.Helens…
A fantastic team at the St.Helens store, I recently bought a rise and recline chair for my dad. The team were so friendly and helpful, ensuring that I had everything I needed to know before making a decision. Thank you
24. januar 2026
Uopfordret anmeldelse
Besvarelse fra Ableworld - St Helens
Hi Kerry, thank you for your kind words. We’re delighted to hear that the team at our St Helens store were able to help you find the right rise and recline chair for your dad. Providing friendly, knowledgeable support is really important to us, so it’s lovely to know you felt well informed and looked after. We’ll be sure to pass your feedback on to the team. Thank you again for taking the time to leave a review.
Kind Regards,
Ableworld
mobility scooter
I went to look at folding mobility scooters. Anita at this store was extremely helpful. She was very knowledgeable and a lovely person.
13. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Ableworld - St Helens
Hi Ruth,
Thank you so much for your kind review! We’re delighted to hear that Anita was able to assist you and make your visit such a positive experience. We’ll be sure to pass along your lovely feedback to her. We really appreciate you taking the time to share your experience and hope to see you again soon!
Take care,
Ableworld
Good info and no pressure
Needed a power chair with attendant control and our first stop was Ableworld St Helens where we have shopped before.
Sadly the range for attendant controlled was extremely limited but Chris showed us the model and was extremely patient with our questions and got a model in with the control for attendant on and we were able to try it out.
No hassle and no pressure and we left with my new power chair. Top marks Ableworld and Chris.
The bad weather and my health delayed us using it but finally used it and delighted how much easier it’s made both our lives.
It’s so light for hubby to lift in and out of car and easy to use.
Can’t wait for a real day out now.
Chris is a lady by the way 🤗
10. september 2025
Uopfordret anmeldelse
Besvarelse fra Ableworld - St Helens
Hello,
Thank you so much for sharing your experience. We’re delighted to hear that Chris was able to support you in finding the right Powerchair with attendant control, and that his patience and guidance helped make the process smooth and stress-free. It’s wonderful to know your new chair has already made life easier for both you and your husband — and that it’s easy to transport too!
We hope you enjoy many comfortable days out with your new chair, and we’ll be sure to pass on your kind words to Chris.
Best wishes,
Ableworld
Purchasing a mobility scooter
My father and I visited Ablworld in StHelens with a view to purchase a mobility scooter. The range of products available was excellent. In fact there as so many scooters to choose from it was slightly daunting that we made the right choice. However the lady who served us, Chris and her colleagues were exceptional, taking time to explain the various advantages of each one. My Dad was encouraged to try the scooter . We eventually left very happy with the purchase
16. juli 2025
Uopfordret anmeldelse
Besvarelse fra Ableworld - St Helens
Hi Terry,
Thank you for your lovely feedback! We're so pleased Chris and the team were able to guide you and your father through the wide range of scooters. It's great to hear he felt comfortable trying them out and that you left happy with your purchase. We're always here if you need anything further!
Take care,
Ableworld
Ableworld, St Helens 10/ 10 😊
I wouldn't hesitate to recommend Ableworld ,St Helens, to everyone who needs help with any/ all mobility issues. I was looking for an electric wheelchair but one that I would also be able to push. From the moment I walked into the shop I felt at ease. Chris was brilliant.
She explained everything in detail and was very knowledgeable. She was patient,smiley and understanding. I visited the shop with a friend, my daughter and twice on my own to be sure I was choosing the right wheelchair for me.Each time ,I felt at ease. Nothing was too much trouble.The wheelchair arrived within a couple of days. Chris even put it in my car for me.A very big thank you ,Chris.
Finally, all staff I met were friendly and helpful.
5. juli 2025
Uopfordret anmeldelse
Besvarelse fra Ableworld - St Helens
Hi Vicky
It’s fantastic to hear about your positive experience at Ableworld, St Helens! It’s clear they went above and beyond to make sure you found the perfect mobility aid that suits your needs. Thanks for sharing such a detailed and encouraging recommendation—I'm sure it will be really helpful for anyone looking for mobility support! We hope you enjoy your new Wheelchair and we hope to see you again soon!
Take care,
Ableworld
Amazing service
I cannot recommend Ableworld St Helens enough! Bill and Paul were so friendly and helpful. The kindest people ever. Thank you very much.
28. april 2025
Uopfordret anmeldelse
Besvarelse fra Ableworld - St Helens
Hi Katy,
Thank you so much for your review! It's great to hear you found our Ableworld St Helens store to be friendly and helpful and we hope to see you again soon:)
Take care,
Ableworld
Vicky Ableworld St Helens.
Vicky, at St Helens Ableworld, was very professional and helpful during our purchase of an Apex Aluma - Lite. Vicky spent time explaining all the features and checking we could strip the scooter down to store in the boot & the re-assemble it. Vicky also showed us other scooter options and went through all the pros & cons of each.
9. april 2025
Uopfordret anmeldelse
Besvarelse fra Ableworld - St Helens
Hi Steve,
Thank you so much for your review! It's great to hear that our Ableworld St Helens store provided excellent service on your visit and we hope to see you again soon.
Take care,
Ableworld
very expensive
I used Ableworld because I thought they were mobile repairers. I accepted the charge of £70 engineering call out fee as reasonable and expected to be charged for the repair done on site. The engineer had no tools and did not check out the scooter on my premises. He simply loaded it into his van and took it away. I thought charging £191.77 for a magnetic brake to be very expensive when they can be bought on internet for £50.
4. marts 2025
Uopfordret anmeldelse
Besvarelse fra Ableworld - St Helens
Hi Annabelle,
Thank you for submitting your review, and we are disappointed that you have felt the need to leave a post of this nature.
We are transparent in all of our pricing and communication steps, so we are surprised to hear that this was not the case in your service with us.
We will investigate this further with our Engineering Manager, however please do not hesitate to contact support@ableworld.co.uk if you require further assistance or have any questions.
Take care,
Ableworld
6 star service
Can’t praise highly enough the level of service that we received from Vicky at the St Helens store. My mum was discharged early from Whiston Hospital and they went the extra mile to speed up the delivery of her hospital type bed by going out of their way to get one from another Ableworld store. The 2 lads who delivered it were also amazingly helpful and I won’t forget the kindness of the whole St Helens team in the way they handled a potentially very stressful situation for us. Thank you very much.
26. februar 2025
Uopfordret anmeldelse
Besvarelse fra Ableworld - St Helens
Hi Mike,
Thank you for taking the time to leave us this review, we are thrilled to hear our Ableworld St Helens store was able to provide you with excellent service and get an adjustable bed to you in good time. We hope to see you again.
Take care,
Ableworld
Power battery fitted to wheelchair
Just had a power battery fitted to my wheelchair the people at ableworld were amazing they went through everything with us and got the right battery for my wheelchair it was fitted and delivered back to me within a few days.....thank you so much for your help and quick fitting....thank you to the two men that delivered it and brought it in for me....
26. november 2024
Uopfordret anmeldelse
Besvarelse fra Ableworld - St Helens
Hi Susan,
Thank you for taking the time to leave us this review. We are thrilled to hear our St Helens team was able to assist you on your visit to the store and get your Wheelchair up and running again.
Take care,
Ableworld
Have visited the St Helen’s store on…
Have visited the St Helen’s store on numerous occasions and the staff are always helpful, They have given us valuable advice and recommendations. No big sales push just really helpful and always pleasant. It’s nice that they take time to listen and give their recommendations.
8. november 2024
Uopfordret anmeldelse
Besvarelse fra Ableworld - St Helens
Hi Samantha,
Thank you for taking the time to leave us this review. We are thrilled to hear our St Helens store was able to assist you on your store visit! We hope to see you again soon.
Take care,
Ableworld
Came to purchase item
Came to purchase a walker today at st.Helens store Very poor customer service, stood by the service area all the time and I had to shout over to her to ask question about the item. Will not be returning.
5. august 2024
Uopfordret anmeldelse
Besvarelse fra Ableworld - St Helens
Hello,
Thank you for taking the time to leave us some feedback. We are saddened to see it is of this nature however, we always make sure to take all feedback on board. If you would like to discuss this further don't hesitate to reach out to our support team at support@ableworld.co.uk.
Take care,
Ableworld
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