We’ve visited both the Nantwich and Crewe stores over the last month for bits for my nana who has recently become more immobile than normal after a fall. The staff in both stores have gone above and b... Se mere
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Lokation
Skift lokation1 Valley Brook Business Centre, Mill Street, CW2 7DT Crewe, Cheshire, GB
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Se, hvad kunderne siger
AbleWorld Crewe are so lovely, we genuinely enjoy visiting the guys there. Always a pleasant experience, they are very helpful and knowledgeable. They sorted me out with my first wheelchair and have b... Se mere
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so well looked after everything explained in great detail . the staff member Nigel made sure we could put the scooter into the car. brilliant service would recomend this store
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We recently visited Ableworld Crewe. We were advised in a knowledgeable and friendly way by Jonathan. He gave great advice and options and as our need was quite urgent he and his colleague Nigel arran... Se mere
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Virksomhedsoplysninger
Om Ableworld - Crewe
Skrevet af virksomheden
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Kontaktoplysninger
1 Valley Brook Business Centre, Mill Street, CW2 7DT, Crewe, Cheshire, Storbritannien
- 01270 255725
4,5
Fremragende
54 anmeldelser
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Beige Stroller
The Stroller we bought was good in the shop on a flat surface, however we left the shop and walked around the village and as there is a slight camber on a lot of the pavements my mum almost fell 3 times, it is not stable enough for her to use on her own which is the whole point of getting one, I called the shop and spoke to the manager and unfortunately as it had been outside we are unable to return it's an expensive mistake on our part especially as it has only been used for 15 minutes I am now left with an item I will have to try and sell privately
26. september 2026
Besvarelse fra Ableworld - Crewe
Hi Melanie,
Thank you for your feedback. We’re sorry to hear the stroller hasn’t proved as suitable for your mum as you had hoped.
The stroller was demonstrated and tried in store before purchase, and following the demonstration you were happy to proceed with the purchase. Unfortunately, as it has since been used outdoors, we’re unable to accept it back for a refund.
We appreciate this is disappointing and are sorry the stroller hasn’t worked out as hoped.
Kind regards,
Ableworld
Amazing staff!
We’ve visited both the Nantwich and Crewe stores over the last month for bits for my nana who has recently become more immobile than normal after a fall. The staff in both stores have gone above and beyond for us and have been so kind. Each time we’ve visited the experiences have been so lovely. I would highly recommend these stores to anyone!
26. september 2026
Uopfordret anmeldelse
Besvarelse fra Ableworld - Crewe
Hi Hannah, thank you for your lovely review! We’re so pleased to hear that the teams at both our Nantwich and Crewe stores have been able to support you and your nana during this time. It really means a lot to know they went above and beyond and made each visit a positive experience.
We truly appreciate your recommendation and your kind words.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
Very helpful staff
Very helpful staff, no pressure to buy, explain everything in simple language.
23. september 2026
Besvarelse fra Ableworld - Crewe
Hi Lorna, thank you for your lovely review! We're delighted to hear you found our Crewe team helpful and appreciated the friendly, no-pressure service. We appreciate your kind words, and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Wonderful member of staff
Wonderful member of staff. Very helpful and understanding.
Explained items to us which was most helpful.
20. september 2026
Besvarelse fra Ableworld - Crewe
Hi, thank you for your wonderful 5-star review! We’re so pleased to hear you found our team helpful and understanding, and that their advice was useful. We really appreciate your kind feedback! If you ever need any further assistance, we’re always here to help.
Kind regards,
Ableworld
AbleWorld Crewe always a pleasant visit
AbleWorld Crewe are so lovely, we genuinely enjoy visiting the guys there. Always a pleasant experience, they are very helpful and knowledgeable. They sorted me out with my first wheelchair and have been great. Highly recommend them.
17. september 2026
Besvarelse fra Ableworld - Crewe
Hi, thank you for your lovely review! We’re delighted to hear that you always have such a pleasant experience when visiting our Crewe team. It’s fantastic to know they were able to help you find your first wheelchair and continue to provide helpful and knowledgeable service. We really appreciate your kind words and recommendation! If you ever need any further assistance, we’re always here to help.
Kind regards,
Ableworld
so well looked after everything…
so well looked after everything explained in great detail . the staff member Nigel made sure we could put the scooter into the car. brilliant service would recomend this store
14. september 2026
Besvarelse fra Ableworld - Crewe
Hello Mr Trodde, thank you for your fantastic feedback. We're delighted to hear that you felt well looked after and that Nigel provided such thorough assistance, especially with the scooter. Your kind recommendation means a lot to us. We truly appreciate your support!
Kind regards,
Ableworld
Very helpful and friendly member of…
Very helpful and friendly member of staff help us to choose the right product
4. september 2026
Besvarelse fra Ableworld - Crewe
Hi Clare, thank you for your wonderful review! We're delighted to hear that you found our staff member so helpful and friendly, and that they were able to assist you in choosing the right product for your needs. Providing friendly, knowledgeable service and making sure our customers feel confident in their purchases is very important to us.
If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Besvarelse fra Ableworld - Crewe
Hi Geoffrey, thank you for your lovely review! We're delighted to hear that you found our team helpful and that the advice provided was useful. We're always happy to make sure our customers receive the support and guidance they need. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Customer service was outstanding
Customer service was outstanding , what a lovely person made me fell so relaxed , said what I needed to help me and found the item , helped me to make it satisfactory for my needs couldn’t have asked for more , friendly efficient service ten out of ten
3. september 2026
Besvarelse fra Ableworld - Crewe
Hi Alison, thank you for your lovely 5 star review! We're delighted to hear that you received outstanding customer service and felt so relaxed and comfortable during your visit. It's wonderful to know that our team member took the time to understand exactly what you needed and helped you find the right item to suit your requirements.
We'll be sure to pass on your kind words. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Very pleasant lady that served me
Very pleasant lady that served me, and I have found that you stock every thing I have needed for my disability, thank you so much.
15. august 2026
Besvarelse fra Ableworld - Crewe
Hi Mrs G, thank you for your lovely feedback! We're delighted to hear you had a pleasant experience and that we could provide everything you needed for your disability. Your kind words mean a lot to us, and we’re here to help anytime you need us.
Kind regards,
Ableworld
Mark was pleasant and understanding
Mark was pleasant and understanding, he didn't over sell or push anything he just let me tell him what I needed and found the perfect stair lift, Mark also fitted the stair lift very clean and tidy job . I would recommend to any one.
So thankyou Mark
14. august 2026
Besvarelse fra Ableworld - Crewe
Hi Mrs Maddy, thank you for your lovely feedback! We're glad to hear Mark was able to help you find the perfect stair lift and that he provided a friendly, no-pressure service. I'll be sure to pass on your thanks to him. We really appreciate your recommendation and are delighted you’re happy with the service.
Kind regards,
Ableworld
Good well informed staff
Good well informed staff. Did what they said they would do. Delivery first class.
13. august 2026
Besvarelse fra Ableworld - Crewe
Hi Ken, thank you for your kind words! We're pleased to hear you found our staff knowledgeable and that everything was delivered promptly and to a high standard. We appreciate your feedback.
Kind regards,
Ableworld
Besvarelse fra Ableworld - Crewe
Hi Denise, thank you for your lovely review! We're delighted to hear you had such a positive experience with our team. We're always here to help if you need any further assistance.
Kind regards,
Ableworld
Ableworld Nigel, Mobility Scooter
I’ve just come back from Ableworld in Crewe Cheshire. My husband and I called in last Sunday morning, just to have a look at the Mobility Scooters and get some general information. Once entering the shop we were greeted by Nigel the Duty Store Manager. I felt self conscious and embarrassed about enquiring about the mobility scooters, but Nigel came straight up to us, immediately making us feel relaxed, he asked what our requirements where regarding the scooters and what we wanted it for. I never felt judged or uncomfortable with him, and within ten minutes of meeting Nigel, we were sitting and testing some of the scooters out in the shop. Dare I say we were having fun, at the same time learning all about the mobility scooters and which one would meet our needs ?
Nigel never tried to push or make a sale, he was very informative of all the scooters we enquired about, and nothing was to much trouble, showing us how to collapse the scooters to fit in the car boot.
By the time we left the shop we had decided what mobility scooter we wanted, the only decision that we couldn’t make was which colour.
We had chosen the new design of the Pride Scooter, the demonstration model which had only come into the shop on the Friday was black, and the other model that was in stock was orange. We had decided that a mobility scooter was our next step forward, and as we were going on holiday the following week, we needed the scooter before we went.
When Nigel checked his stock for the scooter, he realised that the one in stock was an Orange colour.
I saw his face, and immediately knew that something wasn’t quite right, and when he told me the scooter was Orange I nearly cried!
However Nigel was quick to explain that it was only on the panels that were Orange and not the whole bike? He even opened the box so that we could try and get a feel of the colour.
Anyway as we’d decided that we were definitely going to buy either the black or orange, Nigel said that he would reserve both scooters till the following morning, when he would build the orange scooter up so that we could see both the Black and the Orange scooter to decide on the colour
When we returned the following morning, Nigel was true to his word and had built the orange scooter, and had put them both together for us to decide.
Believe it or not I chose the Orange one!
Nigel said that he thought that was a great colour for me, and that it made the scooter look
individual. I have now got two little number plates that says Scooby Doo and I love it.
As the picture attached shows I am currently in Cornwall enjoying visiting all the Cornish villages, that I have not been able to walk around in a very long time.
That Sunday morning, has changed my life completely, it has given me my freedom back that cancer had taken away.
Things could have been so different if on that Sunday morning Nigel was not working, he helped me overcome the feeling of embarrassment along with other feelings, properly without even realising it. Nigel changed my life forever that Sunday, and I will always be entirnally grateful, he is one in a million and deserves a medal, I wish all sales people were so attentive and helpful, with a huge amount of empathy, without even knowing it.
Thank you Nigel for helping me take control, and giving me part of my life back.
Ps) sorry couldn’t load the picture 😢
13. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ableworld - Crewe
Hello Sue, thank you so much for sharing such a heartfelt and wonderful review. We are truly delighted to hear about your positive experience at Ableworld in Crewe and how Nigel’s support made such a meaningful difference for you.
It’s fantastic to know that you feel your independence has been restored and that you’re enjoying your time in Cornwall, exploring the beautiful villages. Nigel will be thrilled to hear your kind words, he genuinely cares about each customer and takes pride in providing a personal and empathetic service.
Your story is an inspiring reminder of how the right support and a little bit of kindness can truly change lives. We wish you many more happy adventures with your new scooter, and thank you once again for taking the time to share your experience.
Wishing you all the best and safe travels!
Kind regards,
Ableworld
Besvarelse fra Ableworld - Crewe
Hello Mrs Tracey, thank you for your kind feedback. We're glad to hear that our staff were very helpful.
Kind regards,
Ableworld
Went to Ableworld Crewe to purchase a…
Went to Ableworld Crewe to purchase a mobility scooter, I just wanted to say how fantastic the service was. Jonathan and Amy were both extremely knowledgeable - especially Jonathan who really went above and beyond. When I went to collect my new scooter I wasn’t able to lift the scooter into the car myself , but he took care of everything without hesitation. Nothing was too much trouble even Amy brought a chair to the desk whilst paying etc as I cannot stand for very long. They both made me feel completely at ease, I can’t thank them enough.
27. februar 2026
Uopfordret anmeldelse
Besvarelse fra Ableworld - Crewe
Hi,
Thank you so much for your wonderful review! We're thrilled to hear that Jonathan and Amy provided such helpful and caring service - it's great to know they went above and beyond to make your experience as easy and comfortable as possible. We'll be sure to pass your kind words on to them.
Enjoy your new scooter, and thanks again for choosing Ableworld!
Take care,
Ableworld
very efficient
15. december 2025
Besvarelse fra Ableworld - Crewe
Hi Sylvia,
We’re really pleased to hear you found our Crewe store very efficient. The team will be delighted to know they made a positive impression. Thank you for choosing us, and we hope to welcome you back again in the future.
Take care,
Ableworld
Great visit.
Visited the Crewe store - was served by Jay & Amy.
First time in ableworld with my elderly mother in law.
Absolutely fantastic service. Above & beyond. I also noticed how clearly Jay spoke for my MIL as he picked up she was hard of hearing.
He also took time and care in explaining everything to her.
Amy helped us find everything we needed.
I will always use this store now. Thank you Jay & Amy.
And the chair was delivered and is perfect.
28. november 2025
Uopfordret anmeldelse
Besvarelse fra Ableworld - Crewe
HI Swift, thank you for your lovely words and for sharing your experience at our Crewe store. We're delighted to hear that Jay and Amy provided you and your mother-in-law with such excellent service, going above and beyond to ensure she felt comfortable and well-informed. It's wonderful to know that the chair is perfect and that you felt supported throughout your visit. We truly appreciate your trust and look forward to welcoming you back to Ableworld in the future.
Kind regards,
Ableworld
I bought a mobility scooter and a…
I bought a mobility scooter and a mobility bed. The mattress ( memory foam) on the bed was not level it was leaning to one side I called the shop in week later no joy I found out who supplies the mattress called them week later some one came to take a look a after 2 weeks I called them MIBED and they blamed me. The bed I sent photos to ableworld saying that the hing bracket has fell off no joy with the shop so contacted ABLEWORLD HQ I got fobbed off they wanted and kept going on about charging me £70 if they send out a engineer so I declined it is still under warranty NOT VERY HAPPY WITH ABLEWORLD AT ALL I will NOT be going there again FULL stop
2. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Ableworld - Crewe
Hi Glen,
Thank you for submitting your review. Naturally we are disappointed that you felt the need to leave a post of this nature, and sorry that you feel that you have been left disappointed.
Due to the inherent nature of memory foam mattresses, they are designed to hold the impression of the body when weight is applied to help support the body. This is not a fault of the product and as such no blame was made, the manufacturer simply advised you how the mattress works on their visit so you can prevent this in the future.
We understand that our engineering department did inform you that we would be happy to send an engineer out for the hinge bracket repair and it was discussed that a callout charge would only be applicable if the repair was not found to be a warranty issue. We also understand that after this discussion took place, you decided to look to repair the issue yourself. Ableworld provide a full warranty with our products but we do like to be open and honest with our customer, just incase a repair is found not to be a warranty issue, so our customers are prepared if this is the case.
Please do not hesitate to contact support@ableworld.co.uk if you require further assistance or have any questions.
All feedback from our customers is appreciated, good or otherwise, as we do strive to make our customers experience a positive one and your feedback is enormously valuable to us, so we greatly appreciate you taking the time to submit your review.
Take care,
Ableworld
We visited Ableworld today in Crewe
We visited Ableworld today in Crewe, after making a mistake ordering a power chair online, which is too heavy and not for us, will be returning it. I have only good things to say about the very personal and knowledgeable service we received today from Amy and Jonathon. We spent some time in the shop looking at scooters and power chairs, their expert knowledge helped us to make the decision, without any pressure, my husband had a test drive and Amy assistate me in trying sizes in our car boot. Very happy with our purchase Q50R Carbon, ready for its test drive next week on our holiday. Definitely would recommend, the personal touch and the chance to talk about the scooters and chairs is very much appreciated. Debra Jones
11. september 2025
Uopfordret anmeldelse
Besvarelse fra Ableworld - Crewe
Hi Debra,
Thank you so much for your kind words! We’re thrilled to hear that Amy and Jonathon were able to provide you with a personal and knowledgeable experience, and that you felt supported every step of the way. It’s great to know that your new Q50R Carbon is ready for its test drive on your holiday — we hope it brings you both lots of enjoyment and freedom.
We really appreciate your recommendation and are so glad you valued the chance to explore our scooters and power chairs in person. Thank you again for taking the time to share your experience!
Take care,
Ableworld
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