Very knowledgeable friendly staff member who have great advice. Required a wheelchair with small wheels and gave great advice regarding size and weight that can be carried. Lots of choice. Very hap... Se mere
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We had a very helpful and competent lady who helped us get what I needed without any fuss or being pushy.
Virksomheden har svaret
very friendly staff. maybe the rollator should have been tried to set up the correct height. otherwise very easy purchase.
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We visited the Congleton store to look at options for a reclining chair for my Mum. Linda was amazing, very friendly and welcoming. She took her time to allow her to try all of the chairs, with no pr... Se mere
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Virksomhedsoplysninger
Om Ableworld - Congleton
Skrevet af virksomheden
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Kontaktoplysninger
34 Mill Street, CW12 1AD, Congleton, Cheshire, Storbritannien
- 01260 408161
4,4
Fremragende
26 anmeldelser
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A Massive Thankyou to Linda & Paula at The Congleton Branch on There really helpful advice with choosing the Right Wheelchair for my Mum , Lovely & Helpful ladies .
Thanking LINDA & PAULA for the kind help with helping my mum choose the right wheelchair for her needs .
Was also very Grateful 1 of them came out to mums car to make sure the wheelchair went in ok , THANKYOU LADIES 🙏
13. juli 2023
Uopfordret anmeldelse
Besvarelse fra Ableworld - Congleton
Hello Richard,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that Linda and Paula from our Ableworld Congleton provided excellent service and helped your mom find the right wheelchair which suited her needs. We hope to welocme you back again.
Take care
Ableworld
Once again ableworld to the rescue…
Once again ableworld to the rescue needed a commode for my sick wife Linda alcock from the congleton branch sorted delivery same day I would have given ten stars if I could thankyou Linda and delivery lady thankyou once again Roger from macclesfield
20. juni 2023
Uopfordret anmeldelse
Besvarelse fra Ableworld - Congleton
Hello Sarah,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that Linda from our Ableworld Congleton store was able to help you get delivery for the new commode the same day. We hope to welcome you back in-store again.
Take care
Ableworld
Do NOT purchase sprung mattress with Calverley adjustable bed.
We purchased the Calverley adjustable bed with pocket sprung mattress.
We can not fault the initial service and delivery from the Congleton store.
However, once we hit a problem then our problems began.
The mattress for some inexplicable reason has hard plastic in the middle of all of the pocket springs ( as opposed to material covered buttons)
The mattress is 6 months old and my mother kept complaining about ‘something sharp’ sticking in her.
We had purchased a mattress protector and even with this in situ, on inspection I realised it was the plastic pieces causing the issue.
Ableworld sent an engineer and a report with pictures were sent to the company who manufactured the mattress.
Their response is ‘it’s a comfort issue’
Their solution is to purchase another mattress and send the original one for them to look at.
For them to come and look at the mattress we’d have to cover costs if £113.
So here we are, with a mattress with hard plastic all over it, not fit for purpose and my 80year old mum is worse off than she was when she had her old mattress if over 10years old.
Shameful response from the company and I feel Ableworld are hiding behind them.
The reason we went to able world is I believed they’d have tried and tested the products to provide the best goods for persons with mobility issues.
So you’ve been warned. Take a long hard look under the plastic when trying the mattress In store. Those plastic pieces are uncomfortable and a pressure sore hazard. Once you e purchased it, there’s no resolution.
I’m dumbfounded and disgusted by the responses and solutions offered and currently pursuing further advice vi trading standards and which?
9. marts 2023
Uopfordret anmeldelse
Besvarelse fra Ableworld - Congleton
Hello Tracy,
Thank you for your recent Trustpilot review with regards to the issue you have reported to your mums mattress that was purchased in August 2022.
We can confirm that we have already received correspondence through from you that we have responded back to you, and to confirm that we have liaised directly with the manufacturer and have reported their findings to you.
All feedback from our customers is appreciated, good or otherwise, as we do strive to make our customers experience a positive one.
Yours Sincerely
Ableworld
Knowledgeable advice.
We called in to the Congleton branch to make enquiries about car boot mobility scooters.
Were met by Julie and Linda and explained having borrowed one, we had decided to purchase one.
We were looking for something fairly basic as it will not be in constant use, but as soon as I mentioned that I had some spinal problems, I was strongly advised that a scooter with suspension would suit me best.
I tried out 2, one with and one without suspension and concluded that the advice was sound.
Consequently, we bought the scooter there and then, which we had not initially intended to.
Excellent friendly service, knowledgeable advice.
I would definitely recommend.
2. april 2022
Uopfordret anmeldelse
Besvarelse fra Ableworld - Congleton
Hello Lucille,
Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Julie, Linda and the Congleton team were friendly, knowledgeable and delivered great advice. We hope you like your new Scooter and we hope to see you again soon.
Take care,
Ableworld
Bathing cushion
The service and delivery were good. However the cushion does not stick to the bath properly and is potentially dangerous.
I have asked for an explanation but so far nothing has happened
10. december 2021
Besvarelse fra Ableworld - Congleton
Hello Mr Wilkinson,
Thank you for taking the time to leave us a great review. We are thrilled to hear you found the service and delivery really good. I have spoken with our team and they are currently working on this with the supplier for you. If you could please send over your contact details via email to congleton@ableworld.co.uk a member of our team will be in touch once they have resolved this for you.
Kind regards,
Ableworld
Helpfull staff and quick delivery plus…
Helpfull staff and quick delivery plus well packaged.
14. november 2021
Besvarelse fra Ableworld - Congleton
Hello Graham,
Thank you for taking the time to leave us a fantastic review. We are thrilled to hear that our Congleton store were helpful recently. We hope to see you again.
Kind Regards,
Ableworld
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