Great! Really easy to change delivery dates where necessary. Exceptionally prompt delivery to a hungry spaniel who loves his food! Many thanks.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent company to deal with direct. Their rewards scheme is fantastic too. Super fast delivery and their customer service was brilliant on the one occasion I contacted them. The quality of the... Se mere
Virksomheden har svaret
the food is second to none.fairly priced.customer services excellent.the 1 issue that occurs on a regular basis.there is often a flavour that is not available saying my monthly order will be delayed.s... Se mere
Virksomheden har svaret
Finally I have found wet dog food my fussy cockapoo actually gets excited for. The ease of ordering direct from aatu.co.uk, discount codes available and delivery was very good and far cheaper than bu... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
This is AATU, the original 80:20 luxury diet for dogs and cats. Designed in Britain by expert nutritionists, who love their pets and manufactured to the highest standards, we will never compromise on quality. All of our recipes are grain free and made from single source protein, so you know you're feeding the best. Subscribe and Save on our website today to take the effort out of ordering and to get the best deal!
Kontaktoplysninger
Inspired Pet Nutrition, The Airfield, Dalton, YO7 3HE, Thirsk, Storbritannien
- enquiries@aatu.com
- aatu.co.uk
4,6
Fremragende
2 t anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I had an issue which the customer…
I had an issue which the customer service department were quick to sort out and help, they were very helpful. great product and great company..A+ all the way.
23. februar 2026
Besvarelse fra AATU Dog & Cat Food
Thank you for your kind words and the 5-star review. We're delighted to hear that our customer service team was able to assist you promptly and efficiently.
We strive to provide excellent service and it's always rewarding to hear positive feedback.
Thank you for choosing AATU for your pet's nutritional needs. We look forward to continuing to serve you.
Best wishes,
Chris
The AATU Team
Customer services great
I’ve been subscribing for a couple of months for AATU wet tinned food for dogs which my dog enjoys very much. I wanted to mix up the flavours so attempted to amend my subscription (and miserably failed). Spoke to customer service (Rina) who was fantastic, efficient and sorted the amendment straight away (and advised me how to correctly amend in future). A very good experience with customer services who practically answered my call immediately after one or two option selections (a rarity in this day and age). A good experience. Thanks Rina!
25. februar 2026
Uopfordret anmeldelse
Besvarelse fra AATU Dog & Cat Food
Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that your dog is enjoying our AATU wet tinned food and that you've had a positive experience with our customer service team.
Rina will be delighted to hear your kind words and we're glad she could assist you in amending your subscription. We pride ourselves on our efficient and helpful customer service, so it's fantastic to hear that this was reflected in your experience.
Thank you once again for your feedback and for being a valued AATU customer. We look forward to continuing to serve you and your furry friend in the future.
Best wishes,
Chris
The AATU Team
Besvarelse fra AATU Dog & Cat Food
Thank you for your wonderful review! We're thrilled to hear that you found our ordering process simple and our delivery quick and secure.
We strive to provide the best service possible for our customers and it's always rewarding to hear positive feedback.
Thanks again for choosing AATU and for taking the time to share your experience.
Best wishes,
Chris
The AATU Team
I do think the tinned food is good…
I do think the tinned food is good value and of high quality but this time I kept getting badgered about one flavour was short on stock and would I like to change it? I got this email every day! As a subscriber is it beyond the wit of you to KNOW what people have ordered and make sure stocking is smooth and professional? It is amateur of you and irritating to the customer to get these kinds of messages when we know what we want and in most instances DON'T want to change
20. februar 2026
Besvarelse fra AATU Dog & Cat Food
Thank you for taking the time to share your feedback with us. We're pleased to hear that you find our tinned food to be of high quality and good value.
We sincerely apologise for the inconvenience caused by the stock-related emails. We strive to provide a seamless shopping experience for our customers and your feedback is invaluable in helping us improve.
We assure you that we're constantly working on our stock management to ensure that all our customers' favourite products are readily available. We understand the importance of consistency, especially when it comes to our furry friends' meals.
If you have any further concerns or queries, please don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/. We're here to help and we value your continued support.
Best wishes,
Chris
The AATU Team
Amazing delivery quick nice people and…
Amazing delivery quick nice people and a all of all nice experience
17. februar 2026
Besvarelse fra AATU Dog & Cat Food
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our delivery service and found our team to be nice. We strive to provide excellent service to all our customers and your feedback is greatly appreciated. We look forward to serving you again in the future.
Very speedy delivery
Very speedy delivery. My westie has been on this for 10 years and he is fit and healthy although age is slowing him down now
18. februar 2026
Besvarelse fra AATU Dog & Cat Food
Hello,
Thank you for your wonderful 5-star review and for choosing AATU for your westie's meals for the past decade. We're thrilled to hear that our delivery service has met your expectations.
It's heartwarming to know that your westie is fit and healthy, even if age is starting to slow him down a bit. We appreciate your continued trust in our brand and look forward to providing your furry friend with our super premium pet food for many more years to come.
Best wishes,
The AATU Team
Great dog food
Great service and dog food.
The ordering system is easy and subscriptions can be updated and altered as and when plus I like the fact I get an email notification when my next order is due so that I can delay if necessary or even bring forwsrd
9. februar 2026
Besvarelse fra AATU Dog & Cat Food
Hello,
Thank you for your wonderful 5-star review! We're thrilled to hear that you're finding our service and ordering system easy to use. It's great to know that our subscription flexibility and email notifications are working well for you. We appreciate your feedback and look forward to continuing to provide you with great service and dog food.
Best wishes,
The AATU Team
Worth the price tag!
I am very impressed with the nutritional content of this food and feel it is worth the price tag for my precious dog. Delveries have always been very fast and well-packaged.
16. februar 2026
Besvarelse fra AATU Dog & Cat Food
Hello,
Thank you for your wonderful 5-star review! We're thrilled to hear that you're impressed with our service and that you find our food to be of great value for your precious dog. We take pride in ensuring our deliveries are prompt and well-packaged for our customers.
Thank you for choosing AATU for your pet's nutritional needs. We look forward to continuing to serve you and your furry friend in the future.
Best wishes,
The AATU Team
Besvarelse fra AATU Dog & Cat Food
Thank you for your positive review and for awarding us a 5-star rating. We're delighted to hear that you're pleased with our service and the timely delivery of your order. We strive to provide the best service to our customers and your feedback is greatly appreciated. If you have any further comments or queries, please don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/. Thanks again for choosing AATU!
Great service
Great service - thank you Rina for your help, so that we could miss a month of our routine monthly delivery of your excellent cat food.
18. februar 2026
Uopfordret anmeldelse
Besvarelse fra AATU Dog & Cat Food
We're thrilled to hear that you've had a great experience with our service and that Rina was able to assist you with your delivery schedule.
We always strive to provide the best service to our customers and it's lovely to hear when we've succeeded.
Thank you for choosing AATU for your cat's nutrition needs and thank you for your wonderful review!
Best wishes,
Chris
The AATU Team
Dogs seem to eat this and it was a good…
Dogs seem to eat this and it was a good price. Service was good
12. februar 2026
Besvarelse fra AATU Dog & Cat Food
Thank you for your wonderful 5-star review! We're delighted to hear that your dogs are enjoying our food and that you found our service satisfactory.
We strive to provide the best for our customers and their pets. If you have any further comments or questions, please don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/.
Best wishes,
Chris
The AATU Team
Excellent all round!
Good prices direct from the supplier and as usual excellent quality food which our labs adore… especially the salmon!
4. februar 2026
Besvarelse fra AATU Dog & Cat Food
Thank you for fantastic review! We're thrilled to hear that your labs are enjoying our food, especially the salmon.
It's always a pleasure to provide top quality food for our furry friends. We appreciate your support and look forward to continuing to serve you.
Best wishes,
Chris
The AATU Team
Delivery was great
Delivery was great , very quick . Bit worried about the change in the volume of food as it is quite a bit less than what he was used to , changing it slowly to try and help him transition to better quality but less volume .
3. februar 2026
Besvarelse fra AATU Dog & Cat Food
Thank you for taking the time to leave us a 4-star review. We're delighted to hear that you were pleased with our quick delivery service.
We understand your concerns about the change in volume of food. It's great to hear that you're transitioning your pet slowly to the new food, which is often the best approach.
If you have any further concerns or questions, please don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/. They're always ready to assist.
Thank you for choosing AATU for your pet's nutritional needs.
Best wishes,
Chris
The AATU Team
Our very fussy German Shepherd is…
Our very fussy German Shepherd is eating this food and polishing it off. Her poos are looking very healthy too
3. februar 2026
Besvarelse fra AATU Dog & Cat Food
We're delighted to hear that your German Shepherd is enjoying our food and that you've noticed a positive change.
We always strive to provide the best for our furry friends.
Thank you for choosing AATU!
Best wishes,
Chris
The AATU Team
Excellent customer service issue…
Excellent customer service issue resolved immediately thank you AATU x
10. februar 2026
Besvarelse fra AATU Dog & Cat Food
Thank you for your wonderful review and the full 5-star rating! We're thrilled to hear that our customer service team was able to resolve your issue promptly.
Your satisfaction is our top priority at AATU.
Thanks again for your kind words and for choosing AATU for your pet's nutritional needs.
Best wishes,
Chris
The AATU Team
Very good quality and dogs like it
We recently started feeding our dogs with minor allergy issues AATU salmon dry food to avoid chicken and beef. Salmon kibble has 80% fish which was the deciding factor. Although pricier than other brands AATU is good value using subscription and we hope they will offer further discount for loyal customers.
1. februar 2026
Besvarelse fra AATU Dog & Cat Food
We're thrilled to hear that your dogs are enjoying our AATU salmon dry food and that it's helping with their minor allergy issues. We appreciate your feedback on our subscription service and your suggestion for further discounts for loyal customers. We're always looking for ways to reward our customers, so we'll certainly take your comments on board.
Thank you for choosing AATU for your dogs' nutritional needs. If you have any further comments or questions, please don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/.
Best wishes,
Chris
The AATU Team
Great subscription service
Great subscription service. Plenty of notice of next delivery. My dog loves this food and is very happy and healthy.
7. februar 2026
Besvarelse fra AATU Dog & Cat Food
We're thrilled to hear that you're finding our subscription service beneficial and that it's working well for you and your dog. It's always a pleasure to know that our customers are satisfied with our service and that their pets are happy and healthy.
Thank you for choosing AATU for your pet's nutritional needs. We look forward to continuing to serve you and your furry friend in the future.
Best wishes,
Chris
The AATU Team
Arrived promptly and packaged well
Arrived promptly and packaged well. My Cavapoo loves Aatu.
30. januar 2026
Besvarelse fra AATU Dog & Cat Food
We're thrilled to hear that your Cavapoo is enjoying AATU and that your order arrived promptly and well-packaged. We strive to provide the best service and it's always rewarding to hear positive feedback.
Thanks again for choosing AATU for your pet's nutritional needs and thank you for your wonderful review!
Best wishes,
Chris
The AATU Team
Best dog food at great price + free…
Best dog food at great price + free super quick delivery .
4. februar 2026
Besvarelse fra AATU Dog & Cat Food
We're thrilled to hear that you're pleased with our dog food and our speedy delivery service. We strive to provide the best for our customers and their pets.
Thank you for your fantastic review and thanks again for choosing AATU!
Best wishes,
Chris
The AATU Team
My dog loves it!!
27. januar 2026
Besvarelse fra AATU Dog & Cat Food
We're thrilled to hear that your dog is enjoying our AATU food! It's always wonderful to know that our customers' pets are happy with our products.
Thank you for taking the time to share your positive experience with us and for the 5-star review.
Best wishes,
Chris
The AATU Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.