Great! Really easy to change delivery dates where necessary. Exceptionally prompt delivery to a hungry spaniel who loves his food! Many thanks.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent company to deal with direct. Their rewards scheme is fantastic too. Super fast delivery and their customer service was brilliant on the one occasion I contacted them. The quality of the... Se mere
Virksomheden har svaret
the food is second to none.fairly priced.customer services excellent.the 1 issue that occurs on a regular basis.there is often a flavour that is not available saying my monthly order will be delayed.s... Se mere
Virksomheden har svaret
Finally I have found wet dog food my fussy cockapoo actually gets excited for. The ease of ordering direct from aatu.co.uk, discount codes available and delivery was very good and far cheaper than bu... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
This is AATU, the original 80:20 luxury diet for dogs and cats. Designed in Britain by expert nutritionists, who love their pets and manufactured to the highest standards, we will never compromise on quality. All of our recipes are grain free and made from single source protein, so you know you're feeding the best. Subscribe and Save on our website today to take the effort out of ordering and to get the best deal!
Kontaktoplysninger
Inspired Pet Nutrition, The Airfield, Dalton, YO7 3HE, Thirsk, Storbritannien
- enquiries@aatu.com
- aatu.co.uk
4,6
Fremragende
2 t anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service.
I was kept informed of my next consignment in plenty of time. My order was delivered in excellent condition and on time. One happy customer, one happy dog. Many thanks.
26. marts 2026
Besvarelse fra AATU Dog & Cat Food
Thank you so much for your wonderful review and the full 5-star rating! We're thrilled to hear that you're pleased with our service and that your order arrived in excellent condition and on time. It's fantastic to know that we've made both you and your dog happy. Your kind words mean a lot to us.
Thank you once again for choosing AATU for your pet's needs. We look forward to serving you again in the future.
Best wishes,
Andrew
The AATU Team
Very inflexible company
Very inflexible company. When you subscribe changing or pausing orders because you have built up a surplus is almost impossible and company just make excuses .
Very disappointing as this is a good food who fails to respond to customers wishes
30. marts 2026
Uopfordret anmeldelse
Besvarelse fra AATU Dog & Cat Food
We're truly sorry to hear about your experience with our subscription service. We always aim to provide a flexible and convenient service to all our customers, and we regret that we didn't meet your expectations in this instance.
We understand the importance of being able to adjust or pause your orders, especially when you have a surplus. We're sorry if you felt that this process was difficult and that our responses were not satisfactory.
We would like to assure you that we take your feedback seriously and will use it to improve our services. If you have any further concerns or if there's anything else you'd like to discuss, please don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/. We're here to help and we value your feedback.
Thank you for taking the time to share your experience with us.
Best regards,
Andrew
The AATU Team
Poor service
The customer service team are excellent at talking down to customers. I placed an order but the catfood wasn't sent. Apparently they don't have my catfood in stock, so why did they take my money. Plus, after much chasing, they're in no rush to refund. It's been a poor end to our long relationship. Shame on you.
8. april 2026
Uopfordret anmeldelse
Besvarelse fra AATU Dog & Cat Food
We're truly sorry to hear about your recent experience with us. It's disappointing to know that we've fallen short of your expectations, especially as you've been a long-standing customer. We take all feedback seriously and we're committed to improving our service.
We understand your frustration regarding the delay in your refund and the unavailability of the cat food you ordered. We assure you that this is not the level of service we strive to provide.
We can see that one of our customer care team reached out to you and advised that refunds can take 3-5 business days to return back to your provider. We apologise for this delay.
Thank you for bringing this to our attention. We value your feedback and your continued support.
Best regards,
Andrew
The AATU Team
Dog loves his new food delivery very…
Dog loves his new food delivery very fat very happy customer
28. marts 2026
Besvarelse fra AATU Dog & Cat Food
Thank you for your fantastic 5-star review! We're thrilled to hear that your dog is enjoying their new food and that you're pleased with our delivery service. It's always wonderful to hear from happy customers. If you ever need any assistance in the future, don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/. Thanks again for choosing AATU!
Best regards,
Andrew
The AATU Team
My dog loves this food and it is great…
My dog loves this food and it is great quality. Price is a little high but you get what you pay for. Subscription makes it cheaper too. Would highly recommend!
16. januar 2026
Besvarelse fra AATU Dog & Cat Food
Thank you for your wonderful 5-star review! We're thrilled to hear that your dog is enjoying our food and that you appreciate the quality we strive for. We understand that premium quality can come at a higher price, but we're glad to know that our subscription service is helping make it more affordable for you. Your recommendation means a lot to us.
Thank you for choosing AATU for your dog's nutritional needs.
Best wishes,
Andrew
The AATU Team
Besvarelse fra AATU Dog & Cat Food
Thank you for your positive feedback! We're delighted to hear that you're pleased with the quality of our food and our speedy delivery service. We strive to provide the best for our customers and their pets.
Thanks again for choosing AATU!
Best wishes,
Chris
The AATU Team
Notified of the delivery
Notified of delivery, time and place of the delivery. Delivered on time with a smile and pleasant presence.
As always the food is excellent quality and is filling.
31. marts 2026
Besvarelse fra AATU Dog & Cat Food
Thank you for your wonderful 5-star review! We're thrilled to hear that you had a positive experience with our delivery service and that you found our team to be pleasant and timely. We always strive to provide excellent service and it's great to know we're hitting the mark.
We're also delighted to hear that you're pleased with the quality of our food. Your feedback is greatly appreciated and we look forward to continuing to serve you and your pet.
Best wishes,
Chris
The AATU Team
AATU for dogs the best you can buy for your dog.
Website was easy to use and delivery was SUPER FAST.
We have used AATU for dogs the last 6 years and it is fantastic.
31. marts 2026
Besvarelse fra AATU Dog & Cat Food
We're happy to hear that you found our website easy to use and that you were pleased with our speedy delivery. It's wonderful to know that you've been a loyal AATU customer for the past 6 years.
We truly appreciate your support and look forward to continuing to serve you and your dog with our products.
Best wishes,
Chris
The AATU Team
Happy puppy!
Easy to place an order, it was great to have the discount too
My rescue dog Dudley seems to really enjoy eating the duck flavour so he’s really happy with his food
Really quick delivery
I would definitely recommend this
31. marts 2026
Besvarelse fra AATU Dog & Cat Food
We're delighted to hear that Dudley is enjoying his duck flavour food and that you found the ordering process easy. It's also great to know that you appreciated the discount and our quick delivery service. Your recommendation means a lot to us.
Thank you for choosing AATU for Dudley's meals. We look forward to continuing to serve you and your rescue dog with our super premium pet food.
Best wishes,
Chris
The AATU Team
Best Dog Food
Highly nutritious dog food after trying so many different brands I finally found AATU & never looked back. Both my dogs love it.
2. april 2026
Besvarelse fra AATU Dog & Cat Food
Thanks for your wonderful 5-star review! We're thrilled to hear that you've found AATU to be the best choice for your dogs and that they love it. We appreciate your support and look forward to continuing to provide your dogs with our super premium food.
Best wishes,
Chris
The AATU Team
Consistently have a cleared plate
I chose to swap from Appaulse chicken to AATU for my Ellie Mae.
I never heard of the brand until it was posted on “too good to waste”.
Offered it Ellie Mae and wow! She consistently clears her plate.
1. april 2026
Besvarelse fra AATU Dog & Cat Food
We're so happy to hear that Ellie Mae is enjoying her AATU meals and consistently clearing her plate. It's always a joy to hear about happy pets enjoying our food.
We're glad you discovered us through "too good to waste" and decided to give us a try. We hope Ellie Mae continues to enjoy her meals with us.
Thank you for choosing AATU for Ellie Mae's meals.
Best wishes,
Chris
The AATU Team
I just joined the subscription and I…
I just joined the subscription and I received an email that you will stop the cat food, my cats will only eat your food, they love and thrive on it. I hope you will reconsider 🥰
24. marts 2026
Besvarelse fra AATU Dog & Cat Food
Thank you for your wonderful 5-star review and for choosing our subscription service. We're thrilled to hear that your cats love our food and are thriving on it.
We'd like to assure you that we value your feedback and we're here to help. Please reach out to our customer care team at https://customercare.aatu.co.uk/ for assistance with recommendations for other products.
Thank you for being a part of the AATU family. We appreciate your support and understanding.
Best wishes,
Chris
The AATU Team
You get what you pay for
You get what you pay for, as the saying goes. This is good quality tinned food with no hidden fillers, and our dogs are very happy on it. To ameliorate the cost a little, they get ‘ordinary’ tinned food every few days to no ill effect.
30. marts 2026
Besvarelse fra AATU Dog & Cat Food
We're delighted to hear that your dogs are enjoying our food and that you appreciate the quality we strive to provide. We understand the importance of balancing cost and quality, and we're glad to hear that you've found a system that works well for you and your pets.
Should you have any questions or need further assistance in the future, please don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/.
Thank you for choosing AATU!
Best wishes,
Chris
The AATU Team
Excellent service and dog food
Excellent service and dog food. Ordered and arrived next day. My dog has become somewhat fussy about his food in his old age but loves this! It's really meaty with good mix of veg and fruit
27. marts 2026
Besvarelse fra AATU Dog & Cat Food
Thank you so much for your wonderful review and the full 5-star rating! We're thrilled to hear that our service and dog food have met your expectations. It's great to know that your furry friend is enjoying our food, especially in his golden years.
We appreciate your feedback and look forward to continuing to provide you with excellent service and high-quality pet food.
Best wishes,
Chris
The AATU Team
Great cat food. Excellent experience
Excellent experience. Great cat food. Easy to order; quick delivery.
20. marts 2026
Besvarelse fra AATU Dog & Cat Food
We're thrilled to hear that you've had an excellent experience with us and that you found the ordering and delivery process to be quick and easy.
We appreciate your support.
Best wishes,
Chris
The AATU Team
Always great service and produce.
25. marts 2026
Besvarelse fra AATU Dog & Cat Food
Thank you for your wonderful review! We're thrilled to hear that you're pleased with our service and products. We strive to provide the best for our customers and their pets.
Thanks for choosing AATU!
Best wishes,
Chris
The AATU Team
Besvarelse fra AATU Dog & Cat Food
We're thrilled to hear that your sweet boy is enjoying our AATU pet food. It's always wonderful to know that our products are being well received by our furry friends.
Thank you for taking the time to share your positive experience with us. We appreciate your support!
Best wishes,
Chris
The AATU Team
Good quality 👍
My Tibetan Mastiff loves this food and his digestive system is getting better
18. marts 2026
Besvarelse fra AATU Dog & Cat Food
Thank you for your wonderful 5-star review! We're happy to hear that your Tibetan Mastiff is enjoying our food and that it's having a positive impact on his digestive system. We always strive to provide the best for our furry friends.
Thank you for choosing AATU for your pet's nutritional needs. We look forward to continuing to serve you and your Tibetan Mastiff.
Best wishes,
Chris
The AATU Team
Fast delivery and very good service and…
Fast delivery and very good service and price
25. marts 2026
Besvarelse fra AATU Dog & Cat Food
Thank you for your wonderful review! We're thrilled to hear that you're pleased with our fast delivery and service. We strive to provide the best for our customers and your feedback is greatly appreciated.
Thanks for choosing AATU!
Best wishes,
Chris
The AATU Team
Not packed great at all a lot of the…
Not packed great at all a lot of the tins were bashed. It needs some sort of bubble wrapping to protect the tins better.
18. marts 2026
Besvarelse fra AATU Dog & Cat Food
Thank you for taking the time to share your feedback with us. We're sorry to hear that your order arrived in less than perfect condition. We always strive to ensure our products reach our customers in the best possible state, and we appreciate your suggestion about improving our packaging.
Please reach out to our customer care team at https://customercare.aatu.co.uk/ so we can look into this matter further and make it right for you. We value your business and want to ensure you have a positive experience with AATU.
Best regards,
Chris
The AATU Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.