a1smartstore.com Anmeldelser 

143
•
TrustScore 4 ud af 5

4,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Purchase from Canada. Everything went perfect. Received item very quickly considering coming from China. But at none of A1smartstore.com's fault, the item doesn't work which is a Xiaomi brand issu... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Die im Internet abgegebenen Bewertungen über a1smartstore hätten mich von einer Bestellung abhalten müssen. Ich Döskopp habe trotzdem wider besseres Wissen dort etwas bestellt und es im Nachhinein ber... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Trouble with giving Things back. Seller is responding barely via e-mail. Wanted to send me an address to give my Good back, didn't happen until now. Wouldn't order Goods another time because of His... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I recently purchased a camera drone from A1 smart shop and on opening the package was disappointed to find the lcd screen had been smashed in transit. After 2 or 3 emails back and forth they agreed... Se mere

Virksomhedsoplysninger

  1. Butik med mobiltilbehør

Skrevet af virksomheden

A1Smartstore is a worldwide company providing wholesale electronics, appliances, apparel, accessories, smart phones, laptops, smart watches, headphones and more.


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

143 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 50 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,0

Alle anmeldelser

(143)

2 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

SCAM SCAM SCAM!!!

I did make a purchase on this shady website since they had Paypal payment solution and had real paid Google marketing. I saw it as a security mark and wanted to give the seller a chance.

Unfortunately, I got different trackingnumbers multiple times to various countries from the seller who responded from a Gmail emailaddress. At last, I got a parcel number to the right part of the world but never recieved my package, without inland tracking of course. I drew the conclusion that the seller never shipped my watch.

The seller can't provide VAT registration number and with a search on Google the seller has a deregistered company since last year in UK but shipps from China(of course). Probably that's the reason he have the possibility to use the Paypal payment solution. Also he was a seller on Ebay with multiple problems from customers whom got broken goods and had other issues with not revieving thir packages, and so on.

I have contacted my bank and Paypal to get this fake-site down.

Well, companys having Paypal payment solution and real Google ads ar not a mark for a honest company.

Lesson earned!

Stay away and don't do the same mistake I did buying from this site or he's other scam sites.

4. december 2020
Uopfordret anmeldelse
a1smartstore.com-logo

Besvarelse fra a1smartstore.com


hi, I already reported this case to my courier for investigate,
actually all the transport of the goods still not yet back to normal in the world
so  the shipping time will have some delay during the Covid-19 problem
but you must received the item later ,
please trust me and please keep patient in waiting,

thanks for your kindly understand and keep patient in waiting.  

Bedømt til 5 ud af 5 stjerner

Android box

Package arrived in great condition, very well packed. Just started to use the device but no issues and very quick setup. Good company with prompt replies to any questions/ concerns. Would have no problem buying from them again.

30. november 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Honest seller, excellent price.

Delivery was slightly longer than advertised which made me worried at first. When it arrived the router turned out to be locked but the seller quickly solved it and the router now works perfectly and as advertised. Top product, top seller.

25. november 2020
Bedømt til 4 ud af 5 stjerner

Good shipping times, but the tracking did not work for a week.

I have ordered a Xiaomi Mi Watch from this website.
Their prices are good, the website design is fine and my product arrived in the estimated time over their shipping information page.

Yet, the tracking number provided did not work for around 7 days. I was reading other reviews of this website and found out that my tracking number was only visible through yuntrack DOT com.
I have no problem receiving my item from China, but at least give me the proper tracking website!

Any way the customer service replied pretty fast, and the item I have bought seem to be working well.

23. november 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A good and sincere China store

I will briefly describe my experience with

A1smartstore.
However, I will apologize for my poor English in advance.

I bought a drone of the type 2020 L109 Pro GPS, it is a drone that cost 154 € with 3 batteries and bag, so not an expensive drone. When I received the drone, I tried to get it in the air, it went fine but the stabilization for the camera did not work. I contacted A1smartstore by email and to my great surprise they responded almost immediately and support continued until the issue was found. There was nothing to do, the drone had to return to China from Denmark, although I tried to avoid this, and just get a reduction in the price, which dragged the process out a bit, but it is not an option at A1smartstore. I sent the drone to China, which went smoothly, and it arrived safely. A1smartstore found the error and wanted to send me a new drone, unfortunately their trading conditions are such, that the customer has to pay 15 € in shipping to have the new drone sent back. (I had not read that)I was not interested in that, as I already had bought another drone, but the terms and conditions also state that it is possible to get the money back, so I asked for it.

To my surprise, A1smartstore reported back that they would refund my money. So now I have my money back, and am a happy and satisfied customer, and this is not the last time I shop at A1smartstore.

The only small minus that has been, is that the support in English is sometimes a little difficult to understand, but it depends on who you get hold of.

15. november 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Perfect 👌

Bought a Xaomi smart watch. It arrived in the UK within a week, tracked all the way through. The item is great, had a bit of an issue with pairing but they replied to my emails instantly and helped me out. Perfect shopping experience. Thanks guys, definitely recommend

13. november 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Muy bien

Muy bien, he tenido que esperar diez días pero me he ahorrado un dinero, bien por vuestro trabajo gracias.

4. november 2020
Bedømt til 1 ud af 5 stjerner

Paid for the item, never received it..

I bought a Xiaomi MI band on this store. All was going normal, payment was done and item was shipped.
However, at some point, the tracking id started showing that something went wrong.
I called the courier and they told me that the package had been lost and the store had already been contacted about it.
Then I sent an email to the store and the nightmare started.
A total of more than 30 emails were exchanged over 2 months. In the beginning the store said they would send a 2nd delivery. But that never happened. All the times I asked for the tracking id of the 2nd delivery, they tried to deceive me, showing the tracking id of the 1st one. They did all the kind of things to let the time pass and forcing me to quit. They talk about covid (when there were no restrictions anymore in my country). Then they tell me to keep waiting (when the tracking id clearly shows the item won't arrive). Then they pretend not knowing the order number (asked for it more than 10 times, while it was always present on the same email). Other times they said they were investigating it. Other times that the reship was done.. It went into a never ending loop where they go through the same answers over and over again.

I know (by reading the other reviews) that they will try to reply to this one saying some lie. Unfortunately I'm not allowed to put here the tracking id...

I don't recommend this store to anyone as, being an online store, they will completely refuse any responsibility with the delivery.

4. november 2020
Uopfordret anmeldelse
a1smartstore.com-logo

Besvarelse fra a1smartstore.com

The tracking number is showing up the item was delivered

Bedømt til 5 ud af 5 stjerner

Long-Time Customer! Great products for low cost!

I have counted on A1 for many purchases in the past, and I have never been disappointed. Every product that I receive has been exactly as described. I've had products last 4-5 years thinking that they might last 1! Anytime I've had an issue, customer support has gone above and beyond to make sure everything is resolved. Love A1 and I highly recommend them.

3. november 2020
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Bad atitude responding emails

Bad atitude responding emails. No communication skills at all.

2. november 2020
a1smartstore.com-logo

Besvarelse fra a1smartstore.com

OBVIOUSLY THIS IS BUSINESS COMPETITOR DISTURB , I ALREADY REPORTED THIS GUY FOR A LONG TIME..
THE ITEM WAS DELIVERED SUCCESSFUL:
https://t.17track.net/en#nums=PN733047910GB

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere