Happy with my purchase and happy with the service they provide. I purchased online and the staff build my bike for me which is a good service and they also told me to bring it back after the first mon... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Have recently purchased bikes for my wife and I. I used to ride but have been out of the game for a long time and much has changed. The 99bikes crew at Springwood guided me through all the changes... Se mere
Virksomheden har svaret
We went into the store, which was apparently allowing 2 customers per staff member. One customer inside and 3-4 staff. Waiting outside for close to an hour and were completely blown off with no assist... Se mere
Virksomheden har svaret
I took my daughter in to pick up her new bike and after leaving the store she wanted to ride it back to the car, but she was unable to as the chain had been tightened right up.It would appear who ever... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
Kontaktoplysninger
Shop 5, 1/15 Lexington Road, 4119, Springwood, QLD, Australien
- (07) 3117 1798
4,7
Fremragende
52 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Decent prices and was able to repair my…
Decent prices and was able to repair my tire myself.
16. juli 2023
Besvarelse fra 99 Bikes - Springwood
Thanks for the Review!
Besvarelse fra 99 Bikes - Springwood
Hi there,
Thank you very much for your kind words and positive feedback. I am so glad the team were able to help out and provide great service.
We can't wait to see you in store again soon.
Happy riding!
Easy click and collect process
Easy click and collect. Great communication from staff about condition of sale and pick-up.
The product was exactly as described.
11. februar 2023
Besvarelse fra 99 Bikes - Springwood
Thanks so much for the great review!
Outstanding! I cannot speak highly enough of this crew!
Have recently purchased bikes for my wife and I. I used to ride but have been out of the game for a long time and much has changed. The 99bikes crew at Springwood guided me through all the changes since I was into it, advising me without treating me like the noob that I felt like (lol), and sorted us out with professionalism.
Am very happy with the purchases, cost and quality of the gear- and also very happy with the advice and friendliness shown by staff.
Fantastic experience guys and gals- thank you!
17. februar 2023
Uopfordret anmeldelse
Besvarelse fra 99 Bikes - Springwood
Thank you Andrew! Happy riding!
Friendly and prompt service.
18. januar 2023
An easy and seamless process dealing…
An easy and seamless process dealing with the great people at 99 Bikes Springwood.
14. september 2022
Happy with my purchase and happy with…
Happy with my purchase and happy with the service they provide. I purchased online and the staff build my bike for me which is a good service and they also told me to bring it back after the first month for free service just to check over if anything listen up
31. oktober 2022
Quick and prompt delivery!
20. september 2022
Besvarelse fra 99 Bikes - Springwood
Thanks Jon!
Have a great week!
Awesome!
Have shopped here a few times, also a few services on my bikes and staff have always been super friendly and helpful. Bike has always felt brand new after the techs are finished with it, will be coming back for sure.
5. september 2022
Besvarelse fra 99 Bikes - Springwood
Hi Rhys.
Thank you for sending us a review,
We are delighted to hear that our Springwood store is making you feel like your jumping on a new bike every time you visit. We hope to see you soon!!
Happy riding!
Wonderful service
Wonderful service, prompt and very friendly. Would definitely recommend 99 bikes Springwood where I picked up the Yakima bike rack.
19. juni 2022
Besvarelse fra 99 Bikes - Springwood
Thanks a lot for the great review!
Great service
Great service, speedy responses and the helmet was available for collection in a very timely manner. Customer service in the store was fantastic also. The helmet is great quality very happy with it.
Thankyou 99 Bikes I’m one happy
customer.
7. juni 2022
Besvarelse fra 99 Bikes - Springwood
Thanks so much for the great review! So glad to hear that you are loving the new helmet.
Bought Pedal Jaguar from 99 bikes…
Bought Pedal Jaguar from 99 bikes Springwood a couple of months ago. The bike for the cost is so far excellent value compared to more expensive brands.
28. maj 2022
Uopfordret anmeldelse
Besvarelse fra 99 Bikes - Springwood
Hi Ken,
Thank you for your review. Glad to hear you are enjoying your bike. Happy riding!
Great customer service 👏
12. marts 2022
Very helpful service and the product…
Very helpful service and the product works great like it was recommended
21. december 2021
A decent bunch of people
Have been going here for a few years. They are friendly and helpful.
16. december 2021
Awesome service
Awesome sevice from the Springwood team.
Graham in particular was easy to deal with and kept me updated throughout.
Bike was organised for delivery without any issues and handed over with care.
Definitely recommend this shop, Graham in particular, and will return whenever I need anything.
Many thanks Springwood team! Love my new bike!
9. december 2021
Visited in store and ordered online
We went to the store to look at bikes and didn't quite find what we were after. We did find the right bike online and ordered to be collected at the store. We received a text message the very next morning confirming our order and when to expect it directly from the store manager, as well as updates along the way. It was ready the week of ordering including assembly. We couldn't be more happy with how friendly and helpful the staff were and how simple ordering a locally out of stock bike was. Great for kids and adult bikes alike.
16. november 2021
Happy customer
Apparel arrived on time despite the many delays currently experienced with online shopping elsewhere and they were good quality. Would shop with them again. 😊
12. oktober 2021
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.