Staff were friendly and explained everything about my new bike, let me take a test ride before taking the bike home.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Just picked up my Early 1990s Micro mountain bike from 99bikes North Lakes after an overhaul couldn’t be happier thanks Adam
Virksomheden har svaret
Super fast response for my click and collect, I was told 24-48 hours and received a phone call within 40 minutes telling me it was ready to be collected. Super friendly and helpful staff, overall grea... Se mere
Have had multiple bad experiences with 99 bikes at multiple stores. The online shopping experience was also not amazing.the website stock numbers are not live and updated in coordination with the st... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
Kontaktoplysninger
Shop 1, 4-6 Burke Crescent, 4509, North Lakes, QLD, Australien
- (07) 3495 0177
4,7
Fremragende
92 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very helpful stuff and great products
Very helpful stuff and great products! Very happy with service
16. juli 2023
Besvarelse fra 99 Bikes - North Lakes
Thanks a lot for the great review
Just picked up my Early 1990s Micro…
Just picked up my Early 1990s Micro mountain bike from 99bikes North Lakes after an overhaul couldn’t be happier thanks Adam
4. august 2023
Uopfordret anmeldelse
Besvarelse fra 99 Bikes - North Lakes
Thanks so much for the great feedback!
Excellent Customer Service
Staff were friendly and explained everything about my new bike, let me take a test ride before taking the bike home.
11. juni 2023
Besvarelse fra 99 Bikes - North Lakes
Thanks so much for the great review. We hope you are loving riding your new bike.
The delivery arrived before the duevdate
The delivery arrived before the due date. Adam at North Lakes fitted it for me. Great work by him.
23. maj 2023
Besvarelse fra 99 Bikes - North Lakes
Hi there,
Thank you very much for your kind words and positive feedback. I am so glad the team were able to help out and provide great service.
We can't wait to see you in store again soon.
Happy riding!
My order online always arrived on time.
My order online always arrive on time. Friendly staff.
9. marts 2023
It was super fast delivery thankyou!
Fast delivery Perfect item it was exactly what I expected to receive and I will be buying bike lock from 99 bikes again for my front bike tyre
26. januar 2023
Besvarelse fra 99 Bikes - North Lakes
Thank you Maddie!
Passionate and experienced
Charlie from the North Lakes branch was very knowledgeable, patient and passionate and made a stubborn older woman change her mind about e bikes
19. januar 2023
Uopfordret anmeldelse
Fast and friendly service
Super fast response for my click and collect, I was told 24-48 hours and received a phone call within 40 minutes telling me it was ready to be collected. Super friendly and helpful staff, overall great experience.
2. december 2022
The team member Julia was so helpful
The team member Julia was so helpful. Took the time to talk to us Good pricing
19. december 2022
The staff is great and helpful
The staff is great and helpful. They talked me through everything I needed to know about my bike.
13. oktober 2022
Service we expect
Great service from very friendly and efficient staff. Not our first visit and certainly not our last.
21. september 2022
Uopfordret anmeldelse
Besvarelse fra 99 Bikes - North Lakes
Thanks Justin for your awesome feedback and kind words. See you in store again soon.
Besvarelse fra 99 Bikes - North Lakes
Hi Rod,
thanks for the review!
We are pleased to hear you enjoyed the service provided by our North Lakes team!!
I have passed this on for Julia to see!!
Happy riding!
Helmet purchase
I ordered another helmet on line and as always it was a very simple and efficient process.
19. august 2022
Besvarelse fra 99 Bikes - North Lakes
Thanks Mark,
I'm so glad we could help out once again and get you your order quickly.
I hope you have a great week!
Happy riding!
Quick delivery
Great price on Thule 925 bike carrier and unexpectedly quick delivery after it needed to be ordered from Thule. That turned out to be no delay at all. Staff in store were very helpful. Verh happy with the carrier.
27. august 2022
Besvarelse fra 99 Bikes - North Lakes
Hi Owen,
So pleased you're happy with your purchase! Please let us know if we can assist any further!
Great range of sunglasses for riding…
Great range of sunglasses for riding bikes (and motorbikes). Order online with club discount. Get a text when they arrive. Collect. What could be easier?
2. august 2022
Helpful staff
27. juli 2022
Besvarelse fra 99 Bikes - North Lakes
Thanks for the great feedback, we appreciate it!
Trusted for good sales support.
I recently bought a set of mud guards for my bike, the team fitted them and came up with a solution at no extra cost when there was a fittment issue. I would go back anytime I need anything as I trust them to get the right result in the end.
16. juli 2022
Besvarelse fra 99 Bikes - North Lakes
Cheers for the review, we appreciate the feedback!
Prompt help with delivery and good…
Prompt help with delivery and good advice when purchasing my lovely gravel bike interstate.
29. juni 2022
Besvarelse fra 99 Bikes - North Lakes
Thanks so much for the great review, we hope you are enjoying the new bike!
Had my bike in for service
Had my bike in for service. Mechanic Matt very helpful. Informed me of cost for service plus other possible replacement parts if required. Given time frame for completion of service.
8. juni 2022
Besvarelse fra 99 Bikes - North Lakes
Thanks! Always happy to help.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.