Returned to 99 Bikes at Hoppers Crossing for first service (free of charge) on new bike purchased in May. Received the same friendly service from Christiano and Toey in the service department. Returne... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Terrible service and poor attitude by the store and owner. Essentially got snobbed off as soon as I walked through the door.
Virksomheden har svaret
The bike computers we ordered were dispatched(next business day) and delivered within good time. Our delivery experience was from Vic to WA. Packed well and arrived in good condition.
Virksomheden har svaret
Good day people of melbourne and Wyndham council. I own Gaint Hard tail and Gaint dual suspension ( Bought from different place). Been shopping at Hopperscrossing 99 bikes for the last 1 year for... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
Kontaktoplysninger
21/428 Old Geelong Road, 3029, Hoppers Crossing, VIC, Australien
- (03) 9492 0935
4,5
Fremragende
213 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra 99 Bikes - Hoppers Crossing
Thanks for the great review!
Besvarelse fra 99 Bikes - Hoppers Crossing
Thanks so much for the great review and feedback!
99 bike Hoppers
99 bike Hoppers, my favorite shop, good price and great product quality.
29. juni 2023
Besvarelse fra 99 Bikes - Hoppers Crossing
Cheers for the amazing review!
Besvarelse fra 99 Bikes - Hoppers Crossing
Thanks Simon!
Have a great day!
Returned to 99 Bikes at Hoppers…
Returned to 99 Bikes at Hoppers Crossing for first service (free of charge) on new bike purchased in May. Received the same friendly service from Christiano and Toey in the service department. Returned an online purchase garment that was too small (hassle free). Got an sms to say bike was ready to collect (in just 2 hours) and a detailed notes of service points and maintenance / care tips. Very impressive team of cycling enthusiasts and always look forward to going back there.
4. juni 2023
Besvarelse fra 99 Bikes - Hoppers Crossing
Thank you for the great review!
Besvarelse fra 99 Bikes - Hoppers Crossing
Hi there,
Thank you very much for your kind words and positive feedback. I am so glad Tristano and the team were able to help out and provide great service.
We can't wait to see you in store again soon.
Happy riding!
Decent Packing and Dispatch Time
The bike computers we ordered were dispatched(next business day) and delivered within good time. Our delivery experience was from Vic to WA. Packed well and arrived in good condition.
25. april 2023
Besvarelse fra 99 Bikes - Hoppers Crossing
Hi there,
Thank you very much for your kind words and positive feedback. I am so glad the team were able to help out and provide great service.
We can't wait to see you in store again soon.
Happy riding!
Wouldn't recommend
Terrible service and poor attitude by the store and owner. Essentially got snobbed off as soon as I walked through the door.
26. marts 2023
Besvarelse fra 99 Bikes - Hoppers Crossing
Hi Marcus,
Thank you for your feedback, we're quite disappointed to hear about this experience. We've passed this along and will be following up on it. In the meantime please don't hesitate to contact us.
Besvarelse fra 99 Bikes - Hoppers Crossing
Hi Rob,
We are glad you find out pricing competitive and cheap!!
Enjoy!
We got bikes for my entire family
We got bikes for my entire family. The sales person was polite and knowledgeable. He provided great help in setting up the bikes.
12. januar 2023
Besvarelse fra 99 Bikes - Hoppers Crossing
Thank you Girish!
All workers know what they are talking about.
What can I say made my purchase smooth and easy. All the workers know what they are talking about. Experienced and very helpful. I wouldn't fault anything from start to finish.
15. december 2022
Good experience staff are helpful
28. november 2022
its a very good store get every thing …
its a very good store get every thing i need in one shop
4. november 2022
Good day people of melbourne and…
Good day people of melbourne and Wyndham council.
I own Gaint Hard tail and Gaint dual suspension ( Bought from different place).
Been shopping at Hopperscrossing 99 bikes for the last 1 year for spares and safety gear for my mountain bike rides.
My son is 4 years old , he owns a ‘16’ Trek bike ,did shop some spare’s and safety gear for him and his bike too .
Great place , price compatibility and more over good customer service
8. november 2022
Uopfordret anmeldelse
I have our local Shop and inquiry line…
I have our local Shop and inquiry line verry reliable and helpful
4. oktober 2022
Good price and fast, efficient delivery
Good price and fast efficient delivery. Well done for the 99 Bikes team.
3. oktober 2022
Front tyre flat after a week
The front tyre of the bike I purchased from my daughter from 99bikes at Hoppers Crossing was completely flat after 1 week. They said I should regularly maintain tyre pressure. Seriously, how does it go completely flat in a week unless there was a leak somewhere? I pump some air into it and same thing has happened.
22. oktober 2022
Granddaughter lives the helmet
1. september 2022
Chanawat was fantastic
Chanawat was fantastic ! customer focus he fix my wheel spoke twice already!
Ensure that the wheel is in good condition and do this effeciently!
24. september 2022
Besvarelse fra 99 Bikes - Hoppers Crossing
Thanks Mijares!
Have a great week!
Helpful and easy to deal with
Helpful. Friendly approachable staff. And happy discount at the end! Yay!
8. september 2022
Besvarelse fra 99 Bikes - Hoppers Crossing
Thanks Rebecca,
I'm so glad the team could help out!
Have a great week!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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