Conor and the team at 99 Bikes Fitzroy are bloody fantastic. I recently bought a new bike and many other bits and pieces. The service is exceptional, and the team are a joy to deal with. I couldn't re... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
unprofessional and incompetent. i went to pickup my bike in fitzroy north on australia day, a woman working there tried to overcharge me, when i already paid FULL amount online, 3 weeks before. had to... Se mere
Virksomheden har svaret
The staff contacted me to ask if a cheaper model would be better but I wanted the one I ordered, I was impressed they offered. The goods were available quickly and the staff couldn’t have been more fr... Se mere
Very good service & friendly special thanks to Matt , he is very passionate, honestly
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
Kontaktoplysninger
1 Queens Parade, 3068, Fitzroy North, VIC, Australien
- (03) 7000 4767
4,5
Fremragende
122 anmeldelser
Ingen anmeldelsesinvitationer registreret
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Har ikke besvaret negative anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Always a great experience at 99 Bikes Fitzroy…
Conor and the team at 99 Bikes Fitzroy are bloody fantastic. I recently bought a new bike and many other bits and pieces. The service is exceptional, and the team are a joy to deal with. I couldn't recommend this team more.
25. juli 2023
Besvarelse fra 99 Bikes - Fitzroy North
Thanks Ramana!
Besvarelse fra 99 Bikes - Fitzroy North
Hi there,
Thank you very much for your kind words and positive feedback. I am so glad the team were able to help out and provide great service.
We can't wait to see you in store again soon.
Happy riding!
Besvarelse fra 99 Bikes - Fitzroy North
Hi there,
Thank you very much for your kind words and positive feedback. I am so glad the team were able to help out and provide great service.
We can't wait to see you in store again soon.
Happy riding!
Always a positive vibe
Always a positive experience at Fitzroy North 99 Bikes in both showroom and workshop.
13. marts 2023
Besvarelse fra 99 Bikes - Fitzroy North
Cheers for the great review and feedback!
The bike brakes screech + noise when…
The bike brakes screech + noise when down hill n braking...how >? new bike did any one conduct QC?
12. marts 2023
Besvarelse fra 99 Bikes - Fitzroy North
We are sorry to hear that you have having this issue with your new bike. Please contact us on (03) 7000 4767 or drop into the store so we can look at having this fixed up for you.
Great and simple click and collect
Great and simple click and collect
Awesome prices also
Thank you
2. marts 2023
Besvarelse fra 99 Bikes - Fitzroy North
Thank you Simon!
Trustworthy
Very good service & friendly special thanks to Matt , he is very passionate, honestly
17. februar 2023
Besvarelse fra 99 Bikes - Fitzroy North
Thank you for the review Danny!
unprofessional and incompetent
unprofessional and incompetent. i went to pickup my bike in fitzroy north on australia day, a woman working there tried to overcharge me, when i already paid FULL amount online, 3 weeks before. had to wait more than 20 mins for another staff to sort it out, then the woman was giving me attitude when i asked about tubes, and gave me the wrong tube.
25. januar 2023
Uopfordret anmeldelse
Besvarelse fra 99 Bikes - Fitzroy North
Hi Alvin,
Thank you for your feedback. We're sorry to hear about this experience and have passed this feedback along to the store leader. In the mean time, if there's anything we can do please email us at help@99bikes.com.au.
Perfect service and assistance.
4. januar 2023
Great service
The staff contacted me to ask if a cheaper model would be better but I wanted the one I ordered, I was impressed they offered. The goods were available quickly and the staff couldn’t have been more friendly and helpful.
11. december 2022
Recommended cleaning brushes scratched frame...
This morning my son purchased everything he needed to clean his new mountain bike - chain cleaner, frame cleaner, chain lube and (unfortunately) a set of Weldtite Bike Cleaning Brush Set x3.
The brushes were recommended by the staff, but when my son used them to clean his bike they scratched the crap out of the frame. The small rubber protectors on the brush did nothing to prevent the metal wire from scratching the paint.
By the time my son washed the soap away and realised what had happened it was too late.
The staff were understanding when I returned the brushes, but this product is not fit for purpose and should be pulled from the shelves.
13. november 2022
Uopfordret anmeldelse
As usual
As usual, the level of Customer support received from 99 Bikes has been outstanding.
1. oktober 2022
Besvarelse fra 99 Bikes - Fitzroy North
Thanks you for the positive feedback and kind words Carlos.
Great customer service
Dealing with 99 Bikes was a great customer service experience. I bought a saddle online, collected in store. They happily fitted it while it for me and off I rode. However, I didn’t find that saddle as comfortable as I’d hoped, so the next week I went back to the store and they were very helpful in exchanging the saddle for a different model which they also fitted for me. This time I love the saddle.
9. september 2022
E bike purchase
E bike purchase
Went to the store with an idea what we wanted and the girl there confirmed our thoughts. She was extremely knowledgeable and helpful ended up with a great bike.
20. august 2022
Besvarelse fra 99 Bikes - Fitzroy North
Thanks Mark,
I'm so glad the team could help out and get you on the right bike.
We can't wait to see you in store again soon for your first free service.
Happy riding!
Roger is a great mechanic and a…
Roger is a great mechanic and a terrific service provider.
8. september 2022
Besvarelse fra 99 Bikes - Fitzroy North
Thanks John!
I'm very Glad Roger and the team could help out.
Have a great week!
Disappointed with service
Dropped bike for Silver Service and some adjustments. Poorly performed adjustments which made me doing it myself. Tried ringing the store/ workshop but no answer. Very disappointed. Need to look for a better mechanic who can be trusted
5. september 2022
Besvarelse fra 99 Bikes - Fitzroy North
Hi Dirk,
I am so sorry to hear about the experience you have had in store. I have reached out to the Team Leader of the Fitzroy North store who will be in contact with you to see if there is anything we can do to improve the experience you have had with 99 Bikes.
Besvarelse fra 99 Bikes - Fitzroy North
Thanks Pedro for the feedback!
Good Service
The order was ready for click and collect. The instore sales team helped me with purchasing the correct lubrication for the type of riding I do for my chain.
29. august 2022
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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