I ordered 2 of the Ursa cap pod vapes. I was told that it was a 24 to 48 hour timeframe to fill order one week later still nothing. I emailed support 3 separate times and finally got a response regard... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Доставляли достаточно быстро, товар надежнвй. Но последниц раз заказывал по предзаказу рдта в марте. Доступна была уже в конце марта. Появился статус "готов к отправке" по трэкинг сайту, жду уже почти... Se mere
Virksomheden har svaret
Erstklassiger Shop. Bestellungen (bislang mehr als 20 in meinem Fall) kamen bisher immer innerhalb von 2 Wochen. Das ist natürlich immer abhängig vom jeweiligen Logistikunternehmen. Einige wenige Be... Se mere
Оплатил заказ 16 июля 2021 г. Прошло 69 дней но моя посылка все еще не получена. Продавец игнорирует письма. Деньги не возвращает. Посылка потерялась в 100 километрах от меня в компании СДЭК. Спустя... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
In 2015, 3Avape established one of the largest warehouses in industry and became much more competitive in wholesale distribution with huge stock and much more variety of products. Our philosophy is to be the most loved and trusted online vaping store by offering worldwide customers a wide selection of A+ quality products at A+ prices and A+ Customer Service.
Kontaktoplysninger
2,8
Middel
362 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Awesome place
Awesome place. Sometimes takes a bit for shipping but prices are great and I always get what I ordered.
28. marts 2020
Uopfordret anmeldelse
Horrible company horrible service
This is by far the worst company I have had the displeasure of dealing with. I placed my order on feb29th, I had to contact them multiple times and each time a new excuse arose. I was told that they sent it out on Mar.17th and I still have yet to receive it. It is now the 27th (almost a month later) and they are still making excuses and refusing to refund me. If you want to get your order in a timely manner then I highly suggest you buy from someone else because this shop Is not reliable and the only thing they are good at is making a new excuse every time you contact them.
Update: Took me making a formal complaint to PayPal for me to actually receive my order and they still got my order wrong. Ordered on the February 29th and finally got delivered on April 14th. So if you want what you ordered to actually be sent then I suggest you look somewhere else because 3avape cant seem to get an order right and won't be delivering in a timely manner.
Update #2: I tried to be reasonable and contact the one who replied but for some reason both methods that I tried to use to reply came back as undeliverable which once again does not bode well for the reliability of the company.
27. marts 2020
Uopfordret anmeldelse
Besvarelse fra 3Avape
Dear customer,
So sorry that you had unhappy shopping experience.
Hopefully there will be a chance for us to make it right.
Please check your email inbox.
Best regards,
3Avape Team
Good company
27. marts 2020
Uopfordret anmeldelse
Garbage service
Garbage service. I ordered 2 Voopoo Vinci pod systems on February 28, and the order status is still on preorder until available. I checked the website today, and what do u know. The Voopoo Vinci is in stock. 3AVAPES is the most unreliable website I have used.
26. marts 2020
Uopfordret anmeldelse
Besvarelse fra 3Avape
Dear customer,
We feel terribly sorry about the inconvenience caused.
Please check your message inbox for solution.
Best regards,
3Avape Team
Been Processing for a whole month.
I ordered 2 Voopoo Vinci VW 1500mah and some coils to go with it. I placed this order on February 28th 2020. The order says that it is still processing, but checked the website and it says that the items that I ordered are currently in stock. I feel like I got scammed.
26. marts 2020
Uopfordret anmeldelse
On se barre et vite !!!
Alors comment dire..... leur site propose des articles aux prix intéressants mais attention : vous voyez des prix en euros par contre si vous payez via paypal (ce que je conseille car leur"sécurisation" cb est inexistante) vous paierez bien plus cher.
Leur service client est là, quand ils veulent (1 réponse toutes les 24h, pour annuler une commande c'est sympa nan ??), ils s'en tapent royalement de vous et ils ne vous donneront jamais d'explications sur leurs méthodes douteuses....
les délais ne sont jamais respectés par ailleurs.
bref je déconseille vivement ce pseudo site
24. marts 2020
Uopfordret anmeldelse
Besvarelse fra 3Avape
Cher client,
Vraiment désolé pour cette expérience malheureuse.
Veuillez vérifier votre message privé.
Sincères amitiés,
3Avape
so far so good love the prices
9. marts 2020
Uopfordret anmeldelse
Lies
Ordered 4 items on the 23rd of January. I understand that it's the Chinese New Year, but by the time the 13th February came, with no one replying to Emails or the Facebook page (although there was daily posts selling products) I opened a PayPal dispute on the 13th. Two days later (15th) I received a response from them stating that my 4 items were in stock and would be dispatched by the 17th, so I closed the case, happy with the response, even though it took forever.
10 days later and my order was still as processing I emailed them again, only to get a response of 2 of my 4 items were out of stock and they wouldn't have them till mid March (if you believe that).
Unbelievably unprofessional and obviously don't know how to tell the truth.
I understand that the virus has effected business, but all it takes is to tell the truth.
Won't be recommending, and certainly won't be using again.
28. februar 2020
Uopfordret anmeldelse
Besvarelse fra 3Avape
Dear customer,
Sorry that you had unhappy shopping experience with us.
We have explained the whole story to you, hope you could understand the special situation.
And there is one thing bad on our side, which is that we shall respect your choice and had the order cancelled, and money refunded back.
Apologize again and thanks for the suggestion.
Best regards,
3Avape
i like this company l found what i was…
i like this company l found what i was looking for with them and its on its way here already than thank you
24. februar 2020
Uopfordret anmeldelse
Je commande un produit jamais reçu…
Je commande un produit jamais reçu n'achetez rien chez eux ces gens ne vous répond pas et il vous envoie pas le produit ni rembourse l'argent c'est vraiment des escrocs.
21. februar 2020
Uopfordret anmeldelse
Besvarelse fra 3Avape
Dear customer,
Truly sorry about the inconvenience.
Because of the unexpected Novel Coronavirus, our holiday was extended.
And email was not replied, and shipment was not arranged in a timely manner, which we feel terribly sorry about.
Just tracked and noticed that your parcel has been delivered on days ago.
Apologize again and thanks for your understanding!
Best regards,
3Avape
Absolutely no problems with this company
21. februar 2020
Uopfordret anmeldelse
Always a great experience shopping…
Always a great experience shopping here, even with the delays they are very transparent and keep you informed
21. februar 2020
Uopfordret anmeldelse
I placed an order almost a month ago
I placed an order almost a month ago, and it is still processing. Dont waste your money on these people, they will immediately take your money then not ship your order. After long wait I emailed them and they told me "Good news we will begin shipping immediately" that was 3 days ago and it is still processing.
19. februar 2020
Uopfordret anmeldelse
Besvarelse fra 3Avape
Dear customer,
Sorry that you had unhappy experience shopping on our site.
Please allow me to explain about the shipment delay.
During Jan 22nd- Jan 31st, 2020, we were on the Chinese New Year holiday.
And due to the unexpected outbreak of the Novel Coronavirus, our holiday was extended, from Feb 1st- Feb 17th, 2020.
Only on Feb 18th, did our warehouse guys got back to work, and shipment was resumed then.
Apologize again and many thanks for your understanding!
Best regards,
3Avape
Great company who has amazing sales on…
Great company who has amazing sales on products and is always giving back to the vaping community who loves them.
27. januar 2020
Uopfordret anmeldelse
Отличный магазин с хорошими скидками!
23. januar 2020
Uopfordret anmeldelse
Excellent company
22. januar 2020
Uopfordret anmeldelse
Bardzo dobry sklep
14. januar 2020
Uopfordret anmeldelse
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