Optima Legal Anmeldelser 

9.702
TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

They were good especially at the start and would recommend. My two comments are they could have acted faster between the mortgage offer which was late through no fault of their own and completion whic... Se mere

Bedømt til 5 ud af 5 stjerner

RE- MORTGAGE SERVICES COULDN'T BE SIMPLER I received online communication throughout the whole process of remortgaging. At first I was a little weary as I’m not that savvy using computers,ho... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We had a very smooth, efficient experience with Optima. The online portal was user friendly & updated regularly and promptly so you knew exactly where you were in the process. Would definitely use Opt... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Better than most I've dealt with during mortgage/re-mortgage. They managed to get things turned around within 2 weeks which minimised the negative impact of being on an SVR after a broker screwed up... Se mere

Virksomhedsoplysninger

  1. Advokat med speciale i ejendomshandel
  2. Advokatfirma
  3. Sagfører
  4. Juridisk rådgivning

Om Optima Legal

Skrevet af virksomheden

Optima Legal

We are a specialist property law firm. For over 30 years, and we have worked in partnership with the UK’s financial services sector, enabling them to support over 4 million customers through a comprehensive range of legal services including remortgage services.


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

10 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(9.702)

1.225 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Really timely updates on progress and actions to be taken

Really timely updates on progress and things I needed to provide and do. Good communication. Really helpful informative documentation clearly explaining things

3. august 2026
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Besvarelse fra Optima Legal

We are pleased to hear that our updates were helpful for you throughout the process. Thank you for your positive feedback.

Optima Legal

Bedømt til 3 ud af 5 stjerner

Some processes can be improved so that…

Some processes can be improved so that customers aren't charged two transaction fees when if they give the chance for money to be paid to one person on the mortgage you save money. As no option we got charged twice where myself or partner could have made a transfer to the other person.
Optima could have given that option.

3. august 2026
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Besvarelse fra Optima Legal

We appreciate you sharing your feedback regarding the transaction fees. When the surplus is over a certain amount, it must be split between both customers equally or alternatively, transferred into a joint account in one transaction. We apologise that this wasn't made clear to you.

Thank you for your feedback.

Optima Legal

Bedømt til 5 ud af 5 stjerner

Great experience, I can't recommend them enough.

Previously I've used conveyancing companies and they have been awful but Optima were recommended by the mortgage brokers and they were fantastic.
All of the remortgage went through really quickly. No problems at all. The tracker helps with keeping the documents all in one place and lets you see what is outstanding. I can't fault them, an excellent service.

4. august 2026
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Besvarelse fra Optima Legal

We pleased to hear that your remortgage process with us was a positive experience. We are glad our portal proved helpful in keeping your documents organized and transparent. Thank you for your feedback.

Optima Legal

Bedømt til 5 ud af 5 stjerner

Excellent and easy experience from…

Excellent and easy experience from someone baffled and annoyed usually by bureaucracy. Thanks.

31. juli 2026
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Besvarelse fra Optima Legal

We're pleased to hear we could make your experience easy and positive. Thank you for your kind words.

Optima Legal

Bedømt til 5 ud af 5 stjerner

Online Portal/Tracker made everything easy

Used Optima Legal for my remortgaging - the online portal was very effective and efficient for managing all the legal paperwork. It was clear what I needed to do and when. Many of my questions were already answered in the 'FAQ' section and I got prompt responses when I did need to ask a question via the messaging service. Would hope to use this company again for a future remortgage!

31. juli 2026
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Besvarelse fra Optima Legal

We are pleased to hear that our online portal was effective and efficient for your remortgaging needs. We look forward to assisting you again in the future!

Optima Legal

Bedømt til 5 ud af 5 stjerner

Very professional and thorough

Very professional and thorough. And excellent turnaround time as well. Highly recommend.

4. august 2026
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Besvarelse fra Optima Legal

We're happy to hear that you found our service professional and thorough, and that you were pleased with our turnaround time. Thank you for your recommendation!

Optima Legal

Bedømt til 5 ud af 5 stjerner

Professional

Efficient, helpful, timeous, professional - puts your mind at ease .

6. juli 2026
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Besvarelse fra Optima Legal

We are pleased to hear that your experience with our service put your mind at ease. Thank you for your feedback!

Optima Legal

Bedømt til 5 ud af 5 stjerner

Stress free and easy to navigate through app

Easy, stress free and transparent experience on my remortgage.

3. august 2026
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Besvarelse fra Optima Legal

It's wonderful to hear that your remortgage experience was so easy, stress-free, and transparent. We truly appreciate you sharing your positive feedback with us.

Optima Legal

Bedømt til 5 ud af 5 stjerner

I have wonderful experience with optima…

I have wonderful experience with optima legal and highly recommended.

3. august 2026
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Besvarelse fra Optima Legal

We are delighted to hear you had such a wonderful experience with us. Thank you for your high recommendation; we truly appreciate your support!

Optima Legal

Bedømt til 1 ud af 5 stjerner

Another Day, Another Error

I continue to be disappointed by the lack of attention to detail.

The occupancy form incorrectly identified the occupier who is not the legal owner, meaning the wrong person was asked to sign the declaration. The borrowers' names also had to be corrected to match the legal names in the mortgage offer.

Both pieces of information should have been verified against the Land Registry title and the mortgage offer before the documents were issued. Instead, I had to identify and correct the mistakes myself.

Errors like these should not appear in any legal documents prepared by a qualified professional firm. There is a real concern on this firm's quality control.

3. august 2026
Uopfordret anmeldelse
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Besvarelse fra Optima Legal

As per the response to your previous feedback, we apologise for any inconvenience. We are working hard to rectify any issues. Thank you for your understanding

Optima Legal

Bedømt til 5 ud af 5 stjerner

Portal Experience

A strange new portal experience for me, but it worked very well and everything went smoothly.

3. august 2026
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Besvarelse fra Optima Legal

We're happy to hear that your recent experience, though new, worked very well and went smoothly for you. We appreciate your feedback!

Optima Legal

Bedømt til 5 ud af 5 stjerner

Remortgage

Really easy to deal with remortgage via online portal, quick response from team

3. august 2026
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Besvarelse fra Optima Legal

We're happy to hear that our online portal made your remortgage process easy and that our team provided a quick response. Thank you for your positive feedback!

Optima Legal

Bedømt til 5 ud af 5 stjerner

Remortgage end to end process was excellent

I would like to express my sincere appreciation to the entire team at Optimal Legal for the outstanding service provided throughout my remortgage process.

From start to finish, the process was handled professionally, efficiently, and with great attention to detail. Communication was clear and timely at every stage, and I was kept fully informed about the progress of my case. Any questions or concerns I had were addressed promptly, making what can often be a stressful process feel straightforward and hassle-free.

The team demonstrated excellent knowledge, professionalism, and customer service, ensuring that everything was completed smoothly and on schedule. Their dedication and efficiency gave me complete confidence throughout the transaction.

I would highly recommend Optimal Legal to anyone looking for a reliable and professional conveyancing service. Thank you for making my remortgage experience seamless and stress-free.

Thank you
Srinivasan E

3. august 2026
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Besvarelse fra Optima Legal

We are truly delighted to receive your feedback regarding your remortgage process. It is rewarding to know that our team's clear communication made such a positive impact on your experience. We always strive to make what can often be a complex process as smooth and stress-free as possible, and we are so pleased that we achieved this for you. Thank you for recommending our services.

Optima Legal

Bedømt til 4 ud af 5 stjerner

good service

Once you get used to the idea of doing this on line then it was pretty painless and actually far easier than expected. A few queries just meant i gave them a call and it was easily explained .

3. august 2026
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Besvarelse fra Optima Legal

We're glad to hear that our online process was painless. We appreciate you taking the time to share your positive experience.

Optima Legal

Bedømt til 1 ud af 5 stjerner
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Besvarelse fra Optima Legal

We are very sorry to hear about the significant delay you experienced. A three-month wait is certainly not ideal, and we understand your frustration. We are actively reviewing our processes to prevent such timelines in the future.

Optima Legal

Bedømt til 5 ud af 5 stjerner

Portal for tracking progress is really…

Portal for tracking progress is really good and easy to navigate

3. august 2026
Optima Legal-logo

Besvarelse fra Optima Legal

We're so glad to hear that you find our portal for tracking progress to be good and easy to navigate. Your positive feedback is truly appreciated!

Optima Legal

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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