They were good especially at the start and would recommend. My two comments are they could have acted faster between the mortgage offer which was late through no fault of their own and completion whic... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
RE- MORTGAGE SERVICES COULDN'T BE SIMPLER I received online communication throughout the whole process of remortgaging. At first I was a little weary as I’m not that savvy using computers,ho... Se mere
Virksomheden har svaret
We had a very smooth, efficient experience with Optima. The online portal was user friendly & updated regularly and promptly so you knew exactly where you were in the process. Would definitely use Opt... Se mere
Virksomheden har svaret
Better than most I've dealt with during mortgage/re-mortgage. They managed to get things turned around within 2 weeks which minimised the negative impact of being on an SVR after a broker screwed up... Se mere
Virksomhedsoplysninger
Om Optima Legal
Skrevet af virksomheden
Optima Legal
We are a specialist property law firm. For over 30 years, and we have worked in partnership with the UK’s financial services sector, enabling them to support over 4 million customers through a comprehensive range of legal services including remortgage services.
Kontaktoplysninger
Suite 5A, West Village, 114 Wellington Street, LS1 1BA, Leeds, Storbritannien
- info@optimalegal.co.uk
- 360.optimalegal.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Helpful and responsive all the way…
Helpful and responsive all the way through my remortgage process. thank you

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Really timely updates on progress and actions to be taken
Really timely updates on progress and things I needed to provide and do. Good communication. Really helpful informative documentation clearly explaining things

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Some processes can be improved so that…
Some processes can be improved so that customers aren't charged two transaction fees when if they give the chance for money to be paid to one person on the mortgage you save money. As no option we got charged twice where myself or partner could have made a transfer to the other person.
Optima could have given that option.

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Great experience, I can't recommend them enough.
Previously I've used conveyancing companies and they have been awful but Optima were recommended by the mortgage brokers and they were fantastic.
All of the remortgage went through really quickly. No problems at all. The tracker helps with keeping the documents all in one place and lets you see what is outstanding. I can't fault them, an excellent service.

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Excellent and easy experience from…
Excellent and easy experience from someone baffled and annoyed usually by bureaucracy. Thanks.

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Online Portal/Tracker made everything easy
Used Optima Legal for my remortgaging - the online portal was very effective and efficient for managing all the legal paperwork. It was clear what I needed to do and when. Many of my questions were already answered in the 'FAQ' section and I got prompt responses when I did need to ask a question via the messaging service. Would hope to use this company again for a future remortgage!

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Very professional and thorough
Very professional and thorough. And excellent turnaround time as well. Highly recommend.

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Stress free and easy to navigate through app
Easy, stress free and transparent experience on my remortgage.

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I have wonderful experience with optima…
I have wonderful experience with optima legal and highly recommended.

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Another Day, Another Error
I continue to be disappointed by the lack of attention to detail.
The occupancy form incorrectly identified the occupier who is not the legal owner, meaning the wrong person was asked to sign the declaration. The borrowers' names also had to be corrected to match the legal names in the mortgage offer.
Both pieces of information should have been verified against the Land Registry title and the mortgage offer before the documents were issued. Instead, I had to identify and correct the mistakes myself.
Errors like these should not appear in any legal documents prepared by a qualified professional firm. There is a real concern on this firm's quality control.

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Portal Experience
A strange new portal experience for me, but it worked very well and everything went smoothly.

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Everything went straight forward with my remortgage. I would recommend Optima leagal solisitor to everyone.
Everything went straight

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Remortgage
Really easy to deal with remortgage via online portal, quick response from team

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Remortgage end to end process was excellent
I would like to express my sincere appreciation to the entire team at Optimal Legal for the outstanding service provided throughout my remortgage process.
From start to finish, the process was handled professionally, efficiently, and with great attention to detail. Communication was clear and timely at every stage, and I was kept fully informed about the progress of my case. Any questions or concerns I had were addressed promptly, making what can often be a stressful process feel straightforward and hassle-free.
The team demonstrated excellent knowledge, professionalism, and customer service, ensuring that everything was completed smoothly and on schedule. Their dedication and efficiency gave me complete confidence throughout the transaction.
I would highly recommend Optimal Legal to anyone looking for a reliable and professional conveyancing service. Thank you for making my remortgage experience seamless and stress-free.
Thank you
Srinivasan E

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good service
Once you get used to the idea of doing this on line then it was pretty painless and actually far easier than expected. A few queries just meant i gave them a call and it was easily explained .

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Portal for tracking progress is really…
Portal for tracking progress is really good and easy to navigate

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Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







