Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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We reserved a car through booking.com. but our flight was delayed and they just rented the car out to someone else. We are still fighting with booking but it appears we won't even get our money back.
This means double cash for 2rent since we already paid the car and they also rented it out to someone else. So unfair!!!
It was late night and at the airport a lady gave us $140 for 5 days. She said we had to put a deposit down but we would get it back. We did and we didn't get it back. After we were gone they claimed that there was a bunch of damage to the car. My husband and I are senior citizens and we drove very carefully. It was absolutely no damage to say
On my second trip to the Azores, after mixed-emotions experiences during the first, I wanted to avoid the two or three monopoly players you usually end up with wherever you rented a car. Through a booking.com booking of a hotel in Ponta Delgada, São Miguel, I ended up at 2rent Rent-a-Car, whose official company name is Replacefuture – 2rent, looking at the T&C on their website. I was extremely pleasantly surprised, which is why I decided to be the first to review them on Trustpilot. The price, even though probably a commercial offer through another tourism player you wouldn't be offered if you came alone, was unbeatable. When I passed the long queues at the monopoly players' counters that morning, I was the first of two customers heading for the Hertz desk where a 2rent slip of paper was added by tape, which I had even overlooked upon arrival, then searching for them in the entire airport hall. So the first impression was kind of unprofessional, and I don't know if there is an affiliation with Hertz. But the unprofessional feeling changed immediately when the agent at the counter took over. With "campaign pricing", you usually expect the rental agency to try to trick you into hidden charges. Not so here; the whole conversation was driven on her part by wanting the customer to return rather than be off with one campaign price and a high-adrenaline rental that makes them unlikely to rent again. When I returned from the car to tell her that it would be easier to indicate the no-scratch, no-dent areas of the car on the check-out report than those with a damage, that even the plastic cover of one of the indicators was broken, she was cool about it and managed to convey the feeling that the company knew and would not try to make money out of this. And so it happened. Somewhat to my surprise, there was no discussion whatsoever, neither when returning the car nor later. The car was dented and scratched all over with loose floor matting at the driver's seat that once got in the way of my breaking, but was technically sound, quite new, and fun to drive. The state of the car is the reason I am not giving them the five-star full house, along with the fact that my deposit remained pre-authed on my credit card for a full month... but that's usual practice in the Azores with the monopoly players as well. So all in all, next time 'round I will look at 2rent again rather than the two or three with the long queues at the counter when you arrive.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
