Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
SMARTBOOKERS JUMP THE QUEUES AND GET PICKED UP QUICKER WITH 247 CARS’ FREE APP. With 200+ vehicles in the palm of your hand and an average response time of 10
Storbritannien
Waited very close to 1hr for the car to turn up. No links for a map to the drivers location, no number plate sent either. Had to constantly call the company to find where the car was and had to ask for the number plate. Guy on the phone very rude, 'YOU'RE NOT LISTENING OR HEARING ME. I SAID X NOT Z'. Imagine if I was hard of hearing, I would be offended. Imagine if I had an emergency, I would've died already.
Pre-booked days in advance for a taxi to catch a flight. Didn't arrive on time so called them 5 minutes later, was advised they were just enroute and would arrive in 10 minutes. Those 10 minutes go by and the app shows them as 15 minutes away. Had to switch to the more reliable service Uber offers and cancel the taxi that never turned up. Customer service's response was "okay, sorry" and hung up. I was unable to merely query regarding the refund.
Avoid at all costs, unless you want an unreliable taxi service that doesn't turn up with pisspoor customer service. Do better 247 Cars.
Have used them for years. Tonight was completely different experience. AWFUL. Normally, taxi drivers calls to ask if you have picked up the luggage, then they will drive into the car park. This taxi driver didn’t. When he finally called, I’ve said I haven’t got my suitcase yet. But I’ll call when I do. When I got my luggage I called him, he said he already left and I have to book another taxi. So, I called the operator again to book a new one. He was angry and said they will never serve me again. He said I told him I already had my suitcase, which I didn’t. So, instead of saying there must have been some misunderstanding, they’ve decided never to serve me again.
I don’t feel the way Reece or Rhys spoke to me and attitude was nice when I haven’t done anything wrong. Their customer service has really gone downhill.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
