Contract on block of apartments in Horley. Craig, and his team were very professional. I was awaiting a trim for my bedroom window, which was fitted by Craig today. He made sure, he ordered the corr... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
1st scenic replaced all of my windows today and I couldnt be more pleased with the whole service. From telephone calls from the office to book the appointment, to Craig, Harry and Charlie coming to d... Se mere
Virksomheden har svaret
1st Scenic replaced my windows and did a fabulous job. The team was professional, polite, and friendly throughout the entire process. Craig and his team were fantastic—my windows look great, and... Se mere
Virksomheden har svaret
I am sharing my experience here because I am honestly still in shock. David Shields from 1stscenic arrived at my house 30 minutes late for a quote, but instead of an apology, I was met with immediat... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
For great value double glazing and 1st class service, visit 1st Scenic. Based in Orpington, we're well placed to serve clients across Kent.
Kontaktoplysninger
35 - 37 High Street, BR60JE, orpington, Storbritannien
- +441689829600
- info@1stscenic.co.uk
- 1stscenic.co.uk
4,4
Fremragende
29 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great end result!
Firstly, I must say that I LOVE my new Red Solidor London Door. I have a 1930's house which needed a slightly smaller gauge and pairing back of some rendering around the door and other companies I contacted couldn't really help me so 1st Scenic came to the rescue. The sales team weren't pushy at all and I felt supported throughout the process. I was contacted ahead of the expected date for installation a week before it was due.
My only not-so-good experience came on the day of installation (hence knocking a star off my rating) it took two additional days of waiting for the door to be installed and communication wasn't the best at this point. That being said, I was extremely impressed with the work that went into my doorframe (which was in a worse state than expected), and the door looks amazing. Despite another issue with the lock which was rectified immediately, I am happy to recommend 1st Scenic.
14. januar 2024
Uopfordret anmeldelse
Besvarelse fra 1st Scenic
Thank you so much for taking the time to send a review on your experience with us. As a small family run business it is greatly appreciated. Unfortunately, there was a delay with your installation and a communication issue on the day which we do apologise for. We will take steps to help ensure that this will be better dealt with in the future.
We hope you continue to be happy and enjoy your new front door and that as a valued customer we can be of service to you again in the future.
Kind regards all the team at 1st scenic Ltd
Wow ! What an excellent Company
Wow !! What an excellent, well run Family Company, from start to finish the whole process was above excellent, from Sam to Debbie and
The fast and efficient fitters on the day, nothing was too much trouble,
A big thank you & we are so happy with our lovely new window. 👍👍👍
26. september 2023
Uopfordret anmeldelse
Besvarelse fra 1st Scenic
Thank you for your review, we really appreciate your kind words and we are glad to hear you were happy with the services provided.
The Team at 1st Scenic Ltd.
Excellent service
Excellent service. The installation teams were brilliant, tidy, friendly and worked so hard. We could not fault them. Highly recommend
22. september 2023
Uopfordret anmeldelse
Besvarelse fra 1st Scenic
Thank you very much for your review, we appreciate this greatly and are glad to hear you were happy with the service provided.
The Team at 1st Scenic Ltd
Excellent customer service
I've been a 1st Scenic customer for 4 years. I had a problem a while ago but since the company has been under new ownership, I have found 1st Scenic to be incredibly customer-focused, quick to respond to my questions, and very fast to turn things around. The team are friendly, professional, and respectful. After fitting my new patio doors, they left the place clean and tidy. Even the after-sales and customer service are very responsive and I felt in safe hands. The price was very reasonable and I'm very happy with the quality. I will always use them for glazing and doors and highly recommend them to everyone looking to replace doors and windows. They genuinely care about their customers and this made the whole experience of dealing with them a joy. I highly recommend them.
7. juli 2023
Uopfordret anmeldelse
Besvarelse fra 1st Scenic
Thank you so much for your kind words, it is greatly appreciated to hear you were pleased with the service received and you are happy with your new patio doors. If you do feel as though we could be of service to you in the future please do not hesitate to get in touch.
Thank you from the 1st Scenic team.
Have a leaking roof on conservatory…
Have a leaking roof on conservatory roof, company inadequately insured for damage caused. Still fighting against a rude and aggressive staff after 4 years don't touch with a barge pole
27. december 2020
Uopfordret anmeldelse
Besvarelse fra 1st Scenic
Hello, we are sorry to hear you were disappointed with the service provided by 1st Scenic. We have since changed Ownership and do pride ourselves on customer satisfaction.
Guttering Soffit & Fascia replaced
All the Guttering, Soffit & Fascia were replaced. The two fitters done a neat & tidy job taking away all the rubbish working through the bad weather.
I would be happy to use them again.
21. oktober 2020
Uopfordret anmeldelse
Besvarelse fra 1st Scenic
Thank you very much for your review, we appreciate this greatly and are glad to hear you were happy with the works.
The Team at 1st Scenic Ltd
The worst company we have ever dealt…
1st Scenic have to be the worst company we have ever dealt with. So many problems with very poor workmanship and errors and unprofessional in so many ways. Certainly not a company we would deal with again or recommend to anyone.
7. april 2019
Uopfordret anmeldelse
Besvarelse fra 1st Scenic
Hello, we are sorry to hear you were disappointed with the service provided by 1st Scenic. We have since changed Ownership and do pride ourselves on customer satisfaction.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.