No accountability
Had some good experiences, but now they've gone and absolutely ruined my expensive wool duvet and they think the silent treatment is their best tactic at resolving the issue.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Had some good experiences, but now they've gone and absolutely ruined my expensive wool duvet and they think the silent treatment is their best tactic at resolving the issue.
5stars service…amazing service…express ,punctuality…my laundry was amazingly done …thank you!!!!
I saw their ad on Instagram last week. I have a dog bed under my desk at my workplace that hasn't been washed in a long time and i didn't want to carry the bed all the way home and back so i was thinking maybe i'd try a laundry service and the ad kinda happened at the right time, so i messaged them on insta and asked if they'd be willing to wash a dogbed. They said they'll check, and asked for photos/dimensions. I sent them the link to the item directly as well, and they said they'd take it in. It was a really nice interaction actually, I really felt like I was speaking with a real human being rather than a pre-written text on a flowchart. So I booked through their website. The booking was for 4-7pm window and they showed up around 5:30pm, picked the dogbed up. Similarly, they delivered around 5:30pm on the delivery day, very nicely packaged as well. Both times they emailed before they arrived and gave me a call when they arrived, easy communication. Overall i am happy with their service and enjoyed the customer service experience.
Didn't show up. Very long window for them to collect (4 to 7 pm). Contacted at 7pm as needed to go out. Just total no show. Then they wanted to come the next day and they were grumpy when I said no. First time using them so I can't say what their service is like if they do actually bother to turn up.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.