Very smooth signup experience, quick to provide online account with status of transfer. Only issue was the email welcome pack referred to a different plan name ‘zero discount’ than what we had signed... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I'm so glad I switched to 1st Energy for my electricity needs. It was so easy and quick to join online, and their customer service was friendly and helpful. They have great rates and flexible plans th... Se mere
Virksomheden har svaret
There wasn’t a long hold time before reaching an agent, once the call was connected it took no longer than 5mins to complete everything; the team member that took my call was clear, concise and very p... Se mere
Virksomheden har svaret
Well every campany has its own way of doing thinks it was all new to me but ok ,navergating around a new site ,is ok,for i am old keep it simple
Virksomhedsoplysninger
Skrevet af virksomheden
1st Energy is all about powering your day! Founded in 2014, we aspire to be a better alternative provider servicing energy customers in New South Wales, Victoria, South Queensland, Tasmania and South Australia. Australian based, we are dedicated to provide value-based energy solutions that enhance our customers lives whilst giving our customers confidence and peace of mind that we care about them. With a customer centric commitment, you can contact us and know that as a small retailer we can promise an excellent level of customer service and quick solutions. Our team has years of energy experience here in Australia and internationally and have now come together to build a better energy partner for your business and your home.
Kontaktoplysninger
Level 4, 459 Little Collins Street, 3000, Melbourne, Australien
- 1300426594
- sarah.landry@1stenergy.com.au
- 1stenergy.com.au
4,6
Fremragende
382 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Friendly and fast service
Friendly and fast service
Process was done in under 5 minutes
14. april 2026
Uopfordret anmeldelse
Understood what savings I was looking…
Understood what savings I was looking for
7. april 2026
Uopfordret anmeldelse
Besvarelse fra 1st Energy Pty Ltd
Thank you very much for taking time to provide a review. Much appreciated.
Great pricing and app.
14. april 2026
Uopfordret anmeldelse
Besvarelse fra 1st Energy Pty Ltd
Thank you very much for taking time to provide a review Brendan. Much appreciated.
Consultative information session
No pressure during the call, however, there was a lot of verbal diagrams to try and digest in a short time.
26. marts 2026
Uopfordret anmeldelse
Besvarelse fra 1st Energy Pty Ltd
Thank you for taking time to provide a review Alan. Much appreciated.
Besvarelse fra 1st Energy Pty Ltd
Great to hear Sandy. Thank you very much for taking time to provide a review.
New custermer revews
Well every campany has its own way of doing thinks it was all new to me but ok ,navergating around a new site ,is ok,for i am old keep it simple
19. marts 2026
Uopfordret anmeldelse
He was full of information he followed…
He was full of information he followed up not to pushy! Didn’t start that way but soon identified , I was going to hang up
Very decent person
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra 1st Energy Pty Ltd
Great to hear Joanne. Thank you very much for taking time to provide a review.
Besvarelse fra 1st Energy Pty Ltd
Great to hear Maria. Thank you very much for taking time to provide a review.
Informative
27. februar 2026
Uopfordret anmeldelse
My experience was positive
My experience was positive. Very clear on my plan and costs and savings. When I queried the higher daily rate they quickly worked out that I would still save at least $5 per month with the 15% on time saving.
31. januar 2026
Uopfordret anmeldelse
Besvarelse fra 1st Energy Pty Ltd
Thank you for taking time to provide a review Narelle. Much appreciated.
Clear detail over the phone
11. februar 2026
Uopfordret anmeldelse
No wait time
No wait time, got straight through. Ash was lovely and made conversation very easy.
9. februar 2026
Uopfordret anmeldelse
Besvarelse fra 1st Energy Pty Ltd
Fantastic to hear Erin. Thank you very much for taking time to provide a review.
100%
Hi, as I’m waiting for my first bill, I cannot comment. As far as staff being very helpful, they get the highest comment possible
6. februar 2026
Uopfordret anmeldelse
Besvarelse fra 1st Energy Pty Ltd
Great to hear the feedback Josephine! Thank you very much for taking time to provide a review.
Affordable Rates
Cool calm collected voice of Representative and well versed with different rates as he knew his product he was selling
30. januar 2026
Uopfordret anmeldelse
Besvarelse fra 1st Energy Pty Ltd
Great to hear the feedback Karen. Thank you very much for taking time to provide a review.
Ash was helpful and asked if I needed…
Ash was helpful and asked if I needed any other assistance.
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra 1st Energy Pty Ltd
Thank you for taking time to provide a review Nina. Much appreciated.
Electricity account transferred so easily & quickly....
The staff member i spoke with was very helpful. They were easy to understand and was able to answer any queries I had. Transferring my electricity account was seamless.
29. januar 2026
Uopfordret anmeldelse
Besvarelse fra 1st Energy Pty Ltd
Great to hear the feedback Wendy. Thank you very much for taking time to provide a review.
Roger was very helpful and stayed on…
Roger was very helpful and stayed on the phone to ensure everything was dealt with appropriately at the time. Thanks Roger!
15. januar 2026
Uopfordret anmeldelse
Quick & Reilable: Outstanding Customer Service
12. december 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.