Although the first booked appointment had to be cancelled, I was kept informed and an alternative quickly arranged. The engineer arrived on time, was very pleasant and did a good job, leaving no... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Although the first booked appointment had to be cancelled, I was kept informed and an alternative quickly arranged. The engineer arrived on time, was very pleasant and did a good job, leaving no... Se mere
Virksomheden har svaret
1st call were excellent and honest. They responded quickly to my enquiry and attended timely. The engineer who completed my repairs was polite and cleaned up after himself. I would use 1st call in the... Se mere
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I called them because 3 of my windows had water inside and needed to sort them out. They came very quick, gave me the options I had and decided to replace the window panel instead of having to do the... Se mere
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I saw the advert for them on social media. First a man came out to measure and discuss the price. The next man came to measure the thickness of the glass the the engineer came to fit my 3 replacement... Se mere
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Why Replace When You Can Repair? We're committed to delivering exceptional service, honest pricing, and complete customer satisfaction, ensuring every job meets the highest standards. With over 40 years of experience in the industry, 1st Call has built a strong reputation for expert craftsmanship, friendly service, and fast response times. Whether it’s a jammed door, a misted glass unit, or a faulty locking mechanism, our skilled team can diagnose and fix the problem quickly and efficiently.
Storbritannien
Har besvaret 62 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service from initial contact to installation at a very competitive price.
The 2 fitters Mick and Nigel were brilliant and when finished all rubbish was removed and I had the do's and don'ts explained.
If your looking to get your windows or doors replaced I can highly recommend 1st Call

Besvarelse fra 1st Call - Window & Door Repairs
Very friendly and helpful staff quick and easy valuation window fitter Very helpful friendly Very good workmanship lrft clean and tidy will be using them again

Besvarelse fra 1st Call - Window & Door Repairs
Good customer service...friendly staff...after care phone call to make sure everything was fine...will use again and recommend to friends and family

Besvarelse fra 1st Call - Window & Door Repairs
Friendly people from the start - received very good service from them and the problem was sorted at a very reasonable price

Besvarelse fra 1st Call - Window & Door Repairs
We used 1st call repairs before and whilst they were here, mentioned about a large kitchen window that needed replacing, there was just £100 difference in the cost, so we opted from new. 1st class service from the salesman,surveyor,payments and installers.
Aaron rang this morning to do a customer check, that we were happy with the work and we are.
If your looking for repairs or new windows then we would not hesitate to use 1st call again.
True honest Yorkshire tradesmen.

Besvarelse fra 1st Call - Window & Door Repairs
The gentleman that came to sort out our windows was very pleasant, polite and courteous. His name is Aqib. I have an autistic young child whom he spoke to and didn't show any annoyance to.
Really appreciate the whole experience. Did everything on time and left the area clean.
Would Highly recommend this company

Besvarelse fra 1st Call - Window & Door Repairs
Really efficient on getting my window replaced the window fitter was Very polite and courteous no mess left all cleaned up I'm really happy with everything I will definitely use them again and I will definitely recommend them to everyone.

Besvarelse fra 1st Call - Window & Door Repairs
Very thorough and helpful customer service - very quick and reliable for no pressure visit/quote. The person who did the work was very courteous and did an excellent, clean job. We had a window replaced and 9 window hinges replaced - all in 2 hours. Another company tried to tell us we needed our entire double glazing replacing!

Besvarelse fra 1st Call - Window & Door Repairs
Had 6 window units that had popped / misted. Great communication through the process.

Besvarelse fra 1st Call - Window & Door Repairs
Good job done eventually,ten DG units replaced ,nine done on one day but one was missing so had to return next day!
Generally very pleased but a text or call from them would have been appreciated.
Would use them again. Recommended.

Besvarelse fra 1st Call - Window & Door Repairs
Chap came and replaced some hinges on my windows so I can clean my windows easier , all areas left clean and tidy even took his shoes off to go upstairs , also helped solve a sticking sliding patio door thanks again

Besvarelse fra 1st Call - Window & Door Repairs
Very polite and very helpful. I called them for UPVC window adjustments and main door adjustments to avoid draughts. They found out that the hinges cannot be adjusted anymore and they ordered a replacement. Turnaround time was quick and I didn't have to call them back for a follow up. Also, the repair person used his expertise to adjust the 40 years old main door as there was no specific provision for the adjustment which new composite doors usually have. Now I don't have anymore draughts.

Besvarelse fra 1st Call - Window & Door Repairs
Excellent service from 1st Call. Super easy process from start to finish. Had someone out to quote and take measurements within 2 days and the work was completed the following week (in torrential rain as well!) They went above and beyond to make sure we wouldn’t get any more draughts or leaks through the conservatory windows! 100% recommend :) :)

Besvarelse fra 1st Call - Window & Door Repairs
Contactd them after seeing they Facebook. Came the same day to measure up one window glass to change and 2 hinges on bathroom window

Besvarelse fra 1st Call - Window & Door Repairs
Seen the add on Facebook filled in the form,sales rep called went round the house,then a manager called to check and measure up,couple of days later the fitter came and fitted all the bits freeing stuck windows without any damage and cleaning up as he went along well pleased

Besvarelse fra 1st Call - Window & Door Repairs
I requested a quote to fix some windows that don't close properly, someone came over the next day but didn't even bring his own tape measure. He struggled to open half the windows when testing the hinges (there's no issue with the handles, he just seemed new to the concept of them), which set off some alarm bells in my head. After some obvious sales theatrics including a loudspeaker phone call to his boss, a quote was given. The quote instantly turned into a £200 deposit and a document I was being pressured to sign before I'd even agreed to anything. Once I said I wanted to get at least one other quote things turned sour. I was told "no one else" in West Yorkshire could repair windows and the attitude turned very unprofessional.
I've decided to go with another company. To no one's surprise there are many UPVC window repairers in the local vicinity!
I'm quite surprised at my experience given the generally good reviews here. I've never had anyone take offense to me wanting at least one other quote before.
From the measuring to installing, the service was really good. Everyone was polite and professional. The price was reasonable and I was able to pay a deposit until I was ready to place an order. I will be using them again in the future. Thank you.

Besvarelse fra 1st Call - Window & Door Repairs
Honest polite at all times start to finish knew what needed to be done left all areas clean and tidy when job was finished did job to great standard expected by myself .

Besvarelse fra 1st Call - Window & Door Repairs
I came across first call replacing a neighbours windows.
From the initial enquiry, quote, survey and instalation everything has been efficient and professionally done.

Besvarelse fra 1st Call - Window & Door Repairs
The fitter arrived on time he was friendly and polite carried out resealing both front and back doors tidied up and left the house clean very satisfied with the job and would highly recommend them

Besvarelse fra 1st Call - Window & Door Repairs
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