I dealt with Nick and its my first time dealing with anything to do with pools. This guy was absolutely quality. Any question I asked, even if I did think it was silly, was answered straight away and... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent advice, fantastic customer care and after sales care. We bought a robot for our small pool. When it broke down after 1 months, they arranged a replacement directly via their supplier.
WOW!, you can sometimes search for ages for a company that does what they say on their tin! 123 Pools delivered in every way possible, they answered all my questions very quickly, the stuff arrived wh... Se mere
Having no experience with heat pumps or knowing what to choose, I found the team at 123 Pools incredibly helpful and patient. They answered all my questions over WhatsApp, which was so much easier tha... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Intex Specialists We have a long standing relationship in supplying Intex swimming pools. From inflatable to rectangular to metal frame pools, we have the UK's widest online range dedicated to these manufacturers.
Kontaktoplysninger
123 Pools - 12 Old Mill Road, TQ2 6AU, Torquay, Storbritannien
- sales@123pools.co.uk
- 123pools.co.uk
4,9
Fremragende
270 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very quick and clear communication.
Very quick and clear communication.
Fast delivery too 👍
23. december 2024
Pool Heater
Good service delivered on time, haven’t installed it yet but looks good
1. november 2024
Grate customer service friendly and…
Grate customer service friendly and fast delivery even the delivery driver was friendly
8. november 2024
Amazing service!
The ordering and delivery process was very user friendly and we were kept updated every step of the way, highly recommend 123!
9. oktober 2024
Prompt delivery
Prompt delivery. Didn’t get along with downloading an app just to check my delivery though. But happy with everything else
30. september 2024
Fast delivery excellent customer service
The unit arrived well packaged and on time. The customer service and online help was absolutely marvellous the people I contacted were very helpful and understanding and helped me expedite the extra items I needed to complete my set up and despatched fast so as to get me up and running as soon as possible. I can not recommend them highly enough for product quality and ongoing support. Thank you so much.
19. september 2024
I purchased a new Hot tub for my little…
I purchased a new Hot tub for my little boy, from ordering to receiving it. It was a little over 25hrs total!! I will definitely recommend this company and use myself again in the future.
17. september 2024
Seamless transaction
Seamless transaction. Arrived within 3 days after ordering. Very sturdy and good quality hot tub. Easily fit 4 adults or 6 children comfortability.very happy with my purchase. Would highly recommend this company to anyone looking to purchase a hot tub.
9. september 2024
Excellent service and great prices
Excellent service and great prices. When I had an issue with a part, Nick shipped a replacement at no cost to me immediately, brilliant!
20. september 2024
Uopfordret anmeldelse
Brilliant service
2. september 2024
Friendly service and quick delivery
The heat pump I purchased ended up being out of stock, but the company contacted me quickly to tell me and were very helpful in recommending alternatives. The delivery was very quick and easy to change dates.
20. august 2024
Very good product at good price
Very good product at good price, got lots of technical advise when Installing with instant reply’s, good company to deal with and aftercare, definitely would use again
26. juli 2024
Great products
Great products, simply fantastic service from Claire, couldn't have asked for more. Thank you.
25. juli 2024
I ordered wrong item, return was required
I messed up and ordered the wrong heatpump for my pool which I only realised on delivery. The customer services helped advising how I could use the heatpump with my setup but after a discussion I decided I wanted to send it back. They were quick to respond to all my emails and were helpful. I got a refund as soon as it was returned.
I would recommend 123pools and will buy from them again in the future. Thanks
13. august 2024
Uopfordret anmeldelse
Really helpful and prompt delivery
Really helpful and prompt delivery. Answered all my questions and helped get me set up quickly. Thanks team.
23. juli 2024
Good and Bad !
Sales was very good , no problem , but i have had an issue with setting up the Pool Heater and i have not been able to get any back up to be able to do that .
So , the back up and support has been poor .
27. juli 2024
Besvarelse fra 123 Pools
Good afternoon, you have only tried to contact us once, we had a missed call from you at 11:44am on 5th Aug, we then WhatAapp you 11:54am on the same same day asking how we can help, you said in your WhatsApp reply to us that you were having issues setting the pool temperature. We then sent you 5 WhatsApp messages explaining how to set the temperature.
I have checked all our other systems, online chat, email, what form and calls and you have not tried to contact us again.
If you are having trouble with your heat pump, please get in contact with us.
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