Great evening with work colleagues. Staff were very helpful. Only issue was the temperature - very hot otherwise we may have stayed longer once we'd finished bowling
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It was great fun and we really enjoyed the experience. The food was delicious and the customer service was excellent. Everything was great overall, although it was extremely hot inside, which made the... Se mere
Virksomheden har svaret
Grandchildren visiting from up north age 13 & 10. They had great & really enjoyed the whole experience. Members of staff very, very welcoming being very friendly & helpful. Easy book in. Nice & spaci... Se mere
Virksomheden har svaret
Booking was easy and we enjoyed our time. However, the staff were not welcoming and I had to stop 2 members chatting so I could register. At no time did any member of staff ask how we were doing o... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Tenpin Camberley is in the heart of town at The Atrium on Park Street, easy reach from Frimley, Farnborough, Aldershot and Fleet — well connected whether you’re coming by car or public transport. With 22 bowling lanes and lane lighting effects, we’re a top spot for families, groups and anyone looking for a fun night in Surrey. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms for the shower singers, pool tables and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Camberley, sorted.
Kontaktoplysninger
No 8 The Atrium, Park Street, Camberley, GU15 3GP, Camberley, Storbritannien
- 0333 034 6100
4,0
God
145 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Bowling Experience
Great evening with work colleagues. Staff were very helpful. Only issue was the temperature - very hot otherwise we may have stayed longer once we'd finished bowling
6. september 2026
Besvarelse fra Tenpin - Camberley
Hi Joy, thank you for your 4* review of Tenpin Camberley! We're delighted to hear that you had such a great evening with your colleagues and found our staff members very helpful. We appreciate your feedback regarding the temperature and are sorry it impacted your stay. Regardless, we hope that you will visit us again soon! Best wishes-Leila
Very friendly staff great service and a…
Very friendly staff great service and a very clean place with wheelchair access if needed
2. september 2026
Besvarelse fra Tenpin - Camberley
Hi Martin, thank you for leaving Tenpin Camberley a fantastic 5* rating. We are thrilled our staff had a positive impact on your visit to us! We hope to welcome you back again soon. Best wishes - Kaylee
Booking was easy and we enjoyed our…
Booking was easy and we enjoyed our time.
However, the staff were not welcoming and I had to stop 2 members chatting so I could register.
At no time did any member of staff ask how we were doing or if we had a good time.
It was good to be able to wear our own shoes.
Our Autistic grandson loved it and wants to come again.
2. september 2026
Besvarelse fra Tenpin - Camberley
Hi Daryl, thank you for your 4-star review of Tenpin Camberley! We're so pleased to hear that your grandson loved his visit and wants to return, and that you enjoyed your time with us. However, we are very sorry for the issues you experienced with team members and the lack of interaction. Your feedback is very important and will be shared with the team to ensure improvements. We hope to welcome you back again soon for an even better experience. Best wishes - Mel
The staff are lovely
15. april 2026
Besvarelse fra Tenpin - Camberley
Hi Georgia, thank you for your fantastic 5-star review of Tenpin Camberley! We are so pleased to hear that you found our team lovely during your visit and we hope to welcome you back again soon! Best wishes - Mel
We had a nice time
We had a nice time. But its really expensive and doesn't take long to have a game. Nearly £50 for me and my daughter for 2 games. It's not something u could afford to do often. Location is good. Staff polite. Seemed clean and toilets were clean too.
2. september 2026
Besvarelse fra Tenpin - Camberley
Hi Jennifer, thank you for your 4* rating and review for Tenpin Camberley! We're glad to hear you and your daughter had a nice time and that you found our staff polite and the facilities clean. We understand your comments regarding the pricing and game length. We do have various deals available on our website that might be of interest for future visits. We hope to welcome you back again soon! Best wishes - Rosie
It was great fun and we really enjoyed…
It was great fun and we really enjoyed the experience. The food was delicious and the customer service was excellent. Everything was great overall, although it was extremely hot inside, which made the experience a little uncomfortable at times. Hopefully, this can be improved in the future. Despite that, we had a lovely time!
2. september 2026
Besvarelse fra Tenpin - Camberley
Hi there, thank you for your 4-star rating and for sharing your experience at Tenpin Camberley! We're delighted to hear you had fun and enjoyed the delicious food and excellent customer service. We appreciate your feedback regarding the temperature inside and will look into improving this for future visits. We're glad you still had a lovely time! We hope to see you back again soon! Best wishes - Rosie
So loud and hot.
So loud and hot.
To be welcomed in with all the machines was awful. Hardly anyone using them but still so noisy.
Staff were very nice
2. september 2026
Besvarelse fra Tenpin - Camberley
Hi David, thank you for leaving a rating and review for Tenpin Camberley. We're glad to hear that the staff were very nice on your visit! We are sorry to hear that you found some other aspects to your visit disappointing. Your feedback is important to us and we will ensure this is passed to the correct teams for future improvement. Best wishes, Jade
Booking slot - Pointless
Requested to arrive 15 minutes earlier than our booking. Actually arrived 20 minutes earlier. Then told not sure what time we'll be playing. Come back in 40 minutes and we should have a lane free. Dreadful service and as always not enough staff.
29. august 2026
Besvarelse fra Tenpin - Camberley
Hi Terry, thank you for taking the time to leave a review of Tenpin Camberley. We sincerely apologize for the extended wait time and the inconvenience you experienced with your booking. We are reviewing our staffing and scheduling to prevent similar situations in the future. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Camberley' for somebody to contact you regarding this. Best wishes-Leila
Very poor conditions
Very poor conditions. Too hot inside with no air conditioning as they don’t switch it on.. the place was dirty, even the beer was flat
30. august 2026
Besvarelse fra Tenpin - Camberley
Hi there, thank you for taking the time to share your feedback of Tenpin Camberley. We are very sorry to hear about the uncomfortable conditions, including the heat and cleanliness issues, during your visit. We also regret that the beer was flat. Please be assured that your comments will be passed on to the team for immediate attention and improvement. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Camberley' for somebody to contact you regarding this. Best wishes-Leila
Somewhat called a burger
I liked the venue/staff etc, however only thing that let it down was the burger that was bought with bowling. Chips were great the chicken burger however.. a bun with a slice of breaded chicken inside.. no cheese no salad nothing just the bun with a slice of chicken. I’ll definitely save the money next time.
2. september 2026
Besvarelse fra Tenpin - Camberley
Hi Christopher, thank you for your review of Tenpin Camberley. We're pleased to hear you enjoyed your visit! However, we're very sorry to hear that the chicken burger was disappointing. We appreciate your feedback and will share your feedback with our team for future improvements and the meantime, we do hope you will still consider visiting us again in the future! Best wishes - Mel
Was a ok night with friends apart from…
Was a ok night with friends apart from the heating being stuck on full we all was Sweating badly
29. august 2026
Besvarelse fra Tenpin - Camberley
Hi George, thank you for leaving a review of Tenpin Camberley. We are sorry the heating issue impacted your evening with friends. We are looking into this to ensure our guests' comfort. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Camberley' for somebody to contact you regarding this. Best wishes-Leila
Besvarelse fra Tenpin - Camberley
Hello KNR,
Thank you for taking the time to rate Tenpin Camberley 5 stars. We are delighted that you were pleased that the centre was fully wheelchair accessible. We look forward to welcoming you back again soon. All the best ~ Laura
Lane was sub standard
Lane was sub standard, lane guards remained up and then had to stop because of faults. Very dissatisfied. Will not be coming back.
2. september 2026
Besvarelse fra Tenpin - Camberley
Hi Martin, thank you for taking the time to share your feedback. We are truly sorry to hear about the issues you experienced with your lane and the lane guards, which caused disruptions to your game. We understand your dissatisfaction and regret that your visit was not enjoyable. We will ensure your comments are passed on for review and improvement. Please feel free to get in touch with us at customer.feedback@tenpin.co.uk with the subject 'Review - Camberley' where we can make things right. We hope to welcome you back for a better visit in the future! Best wishes - Rosie
Good deal bowling and food and nice…
Good deal bowling and food and nice staff for bowling and arcade
2. september 2026
Besvarelse fra Tenpin - Camberley
Hello Izzy,
Thank you for taking the time to rate Tenpin Camberley 5 stars. We are so pleased to hear that you enjoyed your recent visit and found our bowling, food, and staff to be great. We hope to welcome you back again very soon! All the best ~ Laura
Simple process and loads of fun!
2. september 2026
Besvarelse fra Tenpin - Camberley
Hello Isla,
Thank you for taking the time to rate Tenpin Camberley 5 stars. We're so happy to hear you had such a fun and easy experience with us! Thank you for sharing your positive feedback. We look forward to seeing you again soon. All the best ~ Laura
Unbelievably hot with no air…
Unbelievably hot with no air conditioning (it wasn’t even hot out), our game was cut short because they didn’t explain the ‘rules’ to us and they did nothing to solve the issue. Drinks took an AGE to get to us… overall pretty rubbish experience.
31. august 2026
Besvarelse fra Tenpin - Camberley
Hi Vikki, thanks for leaving a rating and review for Tenpin Camberley! We appreciate your feedback and are sorry to hear that there were issues at your recent visit. We'll address this to ensure a better experience for everyone in the future, and we appreciate you taking the time to share your feedback. We hope to welcome you back again soon! Best wishes, Jade
Excessive Prices For What It Is.
The biggest issue during my experience was the price. I was hoping to get a discount that offered half-price for a student, but you cannot apply online so I had to go into the store and apply for it physically. Of course, this discount wasn't valid as I was told it does not apply for the summer holidays. While I don't doubt this might have been mentioned in some kind of T&Cs section on the website, £36 is outrageous for two simple bowling sessions.
This price would make a lot more sense if it were to be apart of the dining package or whatever I was offered to make my experience "more worth it", but unsurprisingly, that also happened to be an excessive price (£40+).
Aside from that, our booth was very unclean upon arrival with left over food and drink on the side table. I was quite disappointed and will more than likely not be returning if it isn't for one of their niche deals that take place on a singular day in the week starting late in the evening.
24. august 2026
Besvarelse fra Tenpin - Camberley
Hello Kara
Thank you for taking the time to share your detailed feedback. We are truly sorry to hear about your disappointing experience, particularly regarding the pricing of our bowling sessions and the student discount policy. We also sincerely apologize for the uncleanliness of your booth upon arrival. Your comments about the dining package pricing and the overall value are noted. We are committed to improving our services and will be reviewing your feedback with our team. Best wishes - Clare
Easy to book and order food online
Easy to book and order food online. Got our lane quickly and food arrived promptly. Kids were happy and had lots of fun! Arcade was good too and ticket payout was exciting for them.
26. august 2026
Besvarelse fra Tenpin - Camberley
Hi Tina
Thank you for your fantastic 5-star review! We're thrilled to hear that booking and ordering online was easy, and that your lane was ready quickly with prompt food service. It's wonderful that the children had so much fun with the arcade and ticket payout. We hope to see you all again soon! Best wishes - Clare
Besvarelse fra Tenpin - Camberley
Hi
Thank you for your wonderful 5-star rating! We are so pleased to hear that you found our area clean and our staff friendly and efficient. We look forward to welcoming you back again soon. Best wishes - Clare
The staff are really friendly and…
The staff are really friendly and helpful when required. However, there is no AC in the building. This makes bowling and activities much harder as children as getting incredibly hot even hot keeping hydrated. You have spent soo much money renovating that with climate change, keeping these type of areas. Should be much cooler especially when you have gaming equipment
20. august 2026
Besvarelse fra Tenpin - Camberley
Hi Pri, thank you for leaving a review of Tenpin Camberley! We're glad to hear our staff were friendly and helpful but we are very sorry to hear that the temperature of the venue felt too hot! Your feedback is so important to us and so please be assured all will be shared with the appropriate team for future improvements! In the meantime, we do hope this will not stop you from visiting us in the future and we look forward to welcoming you back again soon! Best wishes - Mel
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.