Always have great service from Richer Sounds and honest advice which is very much appreciated. Small issue with a missing accessory which was sorted quickly between York and my local store. Do wish we... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Always have great service from Richer Sounds and honest advice which is very much appreciated. Small issue with a missing accessory which was sorted quickly between York and my local store. Do wish we... Se mere
Virksomheden har svaret
We dealt with Kevin who spent a lot of time with us listening to our requirements and demonstrating the soundbar performance. There was no pressure and we went away to check what would fit. We returne... Se mere
Virksomheden har svaret
The staff were friendly and knowledgeable. They spent time discussing our choices and suggested options. We are very pleased with our purchases which we made in store and were then delivered by luncht... Se mere
Virksomheden har svaret
Excellent customer service. We needed a replacement for our radio/cd player. Richer Sounds had a product we liked the look of, at a reasonable price. On speaking to the York branch, the sales assistan... Se mere
Virksomheden har svaret
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
12 St Sampsons Square, YO1 8RN, York, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Staff at York are so helpful with advice and taking my order.
Excellent professional and helpful service. Very knowledgeable.

Besvarelse fra Richer Sounds - York
Always have great service from Richer Sounds and honest advice which is very much appreciated. Small issue with a missing accessory which was sorted quickly between York and my local store. Do wish website pricing and availability was more accurate, especially on clearance deals.

Besvarelse fra Richer Sounds - York
Excellent service from our initial phone call to next day delivery. Thank you

Besvarelse fra Richer Sounds - York
LG TV brilliant quality and the price reduction made it much better value. Brilliant advice and service from the staff in the York store

Besvarelse fra Richer Sounds - York
Good shop staff know about the products bought a few items from here

Besvarelse fra Richer Sounds - York
I popped in to the York store while away with my Wife for a few days Joe an Kevin were busy but I was made welcome despite the shop being full.
Kevin became free and disussed in just enough detail not be baffled about what I was looking for.
He knew I wast buying there and then but still spent time totally unlike your usual hi fi store which just want money and done with whatever they want you to have. He surprisingly stayed in contact methodicly went through my mind changes. My Wife bought me the recommended speakers which are perfect. I have the recommended cable in post as we speak and I am saving like crazy to purchase the recommended pre amp and power amp. Basicaly what Kevin has done is show exactly what excellent customer service should look like and then go that little bit further. I have the unenviable task of managing managers who have teams of people who should be nowhere near a customer. You as Richer Sound have more than the right peson doing the job. He has totally restored my faith and from now on will get all of my tv and hi fi from Richer Sound York.Even though I manchester. Credit where credit is due.

Besvarelse fra Richer Sounds - York
We dealt with Kevin who spent a lot of time with us listening to our requirements and demonstrating the soundbar performance. There was no pressure and we went away to check what would fit. We returned and bought the soundbar whilst it was on offer and are very happy with it.

Besvarelse fra Richer Sounds - York
A good price for the Hisense tv and stand and excellent service from James who installed it

Besvarelse fra Richer Sounds - York
The staff were friendly and knowledgeable. They spent time discussing our choices and suggested options. We are very pleased with our purchases which we made in store and were then delivered by lunchtime the next day.

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Besvarelse fra Richer Sounds - York
Hi
Helped a great deal in deciding which purchase was suitable
Also answered any queries what I needed to know

Besvarelse fra Richer Sounds - York
Joe from the Richer Sounds in York was very polite and very helpful.
Sonos had offers on, plus a 2 year warranty. I rang Richer Sounds up and not only did Joe match the Sonos offer he discounted it a bit more too, plus I got a 6 year warranty on the sonos speakers I got from Richer Sounds in York🙂
Thank you, Joe, Aaron, and the rest of the team at the York Richer Sounds branch

Besvarelse fra Richer Sounds - York
Fantastic customer service. Was guides to the best product and kept in touch about delivery - which was quicker than anticipated!

Besvarelse fra Richer Sounds - York
Richer Sounds always delivers on service and choice. They also really know their stuff when it comes to AV tech. If a product is available elsewhere for a few quid less, I'll still go with RS.

Besvarelse fra Richer Sounds - York
Ordered over phone at York store, was provided relevant info regarding specs before purchase by Sean. Ready for colletion as promised. Very happy.

Besvarelse fra Richer Sounds - York
Staff were great as usual but the tv was delivered 24 hours later than booked. Waited in all day wasted a day and then had to cancel and they re arrange the installer who could only fit in the installation in eight days time.

Besvarelse fra Richer Sounds - York
Great price very smooth transaction great friendly communication arranging store collection. Have used several times always been very good.

Besvarelse fra Richer Sounds - York
Excellent company to do business with and would definitely recommend them. Staff are superb.

Besvarelse fra Richer Sounds - York
Very helpful staff eager to talk about various pieces of equipment. Knowledgeable too.

Besvarelse fra Richer Sounds - York
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.