We had an issue with the website operation not facilitating a smooth purchase process, so rang customer service/sales. We were dealt with promptly, with consideration and the telesales process was... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
We had an issue with the website operation not facilitating a smooth purchase process, so rang customer service/sales. We were dealt with promptly, with consideration and the telesales process was... Se mere
Virksomheden har svaret
I had help buying a tv stand for my daughter which resulted in me receiving the stand by free delivery the next day as promised. We were very pleased with the service and the help assuring me that I h... Se mere
Virksomheden har svaret
Very knowledgeable, helpful and approachable. Nothing was too much trouble not least a follow up query several days after purchase that was dealt with. Certainly a branch that I will use again.
Virksomheden har svaret
Excellent service with Kevin at York. We were looking to buy a Sony tv, due to it's impressive sound performance. After reviewing my hifi set up, Kevin advised running the tv sound through my Dali spe... Se mere
Virksomheden har svaret
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
12 St Sampsons Square, YO1 8RN, York, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Friendly helpful staff. Fast delivery as products not stocked in store. Great price.

Besvarelse fra Richer Sounds - York
It gave me the the advice that I needed and trust as always.

Besvarelse fra Richer Sounds - York
I received great service, and was given all the time I needed at the demo and all advice given was impartial and helpful, would recommend highly

Besvarelse fra Richer Sounds - York
Team support was fantastic. Will always buy from richer sounds

Besvarelse fra Richer Sounds - York
Great people. Very knowledgeable.
No high scale selling
Took the time to explain and demonstrate products
The free umbrella to keep us dry whilst we went for a coffee to decide clinched it. Went straight back and and made a purchase

Besvarelse fra Richer Sounds - York
I had help buying a tv stand for my daughter which resulted in me receiving the stand by free delivery the next day as promised. We were very pleased with the service and the help assuring me that I had bought the correct item.

Besvarelse fra Richer Sounds - York
We had an issue with the website operation not facilitating a smooth purchase process, so rang customer service/sales. We were dealt with promptly, with consideration and the telesales process was right first time,
The product arrived within a couple of days, in good condition. We set up the box quickly and it did its thing to load and be ready for action.
The product registration process was easy, in spite of an error between us and the other end with the serial number but was resolved first time with the supply of a photo of the product label on the bottom of the machine and all was well by return email.
I have given 5 starts because the responses have been first class and local. Having someone nearby and keen to help is a very refreshing change. Thank you.

Besvarelse fra Richer Sounds - York

Besvarelse fra Richer Sounds - York

Besvarelse fra Richer Sounds - York
Very knowledgeable, helpful and approachable. Nothing was too much trouble not least a follow up query several days after purchase that was dealt with. Certainly a branch that I will use again.

Besvarelse fra Richer Sounds - York
Very clear and helpful in helping to select the best TV option, and with the set up of the stand! The delivery service was very efficient.

Besvarelse fra Richer Sounds - York
So easy to order and collect from store. Really quick delivery and lovely team in the York store. Great deals especially when signing up to the VIP club

Besvarelse fra Richer Sounds - York
I started shopping at Richer sounds during covid, and have used them ever since.
I much prefer to use them than other large stores, as they offer a lot better customer experience and service.

Besvarelse fra Richer Sounds - York
Very helpful,knowledgeable staff ,pleasure to deal with.

Besvarelse fra Richer Sounds - York
What great set of lads very knowledge friendly could not do enough to help
Great price and 6 yr warranty a game changer
Highly recommend

Besvarelse fra Richer Sounds - York
Always nice to be able to chat to someone about what your exact requirements are and so it helps to get exactly what you need.Always friendly staff at the York branch were I make my purchases from.

Besvarelse fra Richer Sounds - York
The Sales staff were very informative when advising on bluetooth Turntables and we were able to make a sound (get it!) decision when we purchased. Were absolutely delighted with the purchase.

Besvarelse fra Richer Sounds - York
Fast response, great advice with a great offer, delivered very quickly. Everything I could have wanted. Amazon can't do what Richer Sounds do.

Besvarelse fra Richer Sounds - York
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.