In all of my dealings with Richer Sounds I have found them to be professional, fair, knowledgeable and helpful. Most recently I have had dealings with David who was friendly, affable and listened to m... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Helpful advice in store and were given detailed information about the TV including pros and cons of other TVs. Found the price that we were given was the cheapest around. Much to our surprise delive... Se mere
Virksomheden har svaret
really helpful advice and gave me straight forward answers to my questions. Enabled me to buy the quality I wanted without spend a lot of money on unnecessary features that will never get used.
Virksomheden har svaret
Popped into their Sheffield store after phoning to see if they had the speakers I wanted setup, they didn’t but assured me they would have them ready for me when I came in next day. Very happy with... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktoplysninger
130 Whitham Road, S10 2SR, Sheffield, Storbritannien
- 0333 900 0034
4,9
Fremragende
2 t anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very knowledgeable staff
Very knowledgeable staff. No pressure to buy just good advice. Extremely happy with the service. Will go back again.
10. oktober 2026
Besvarelse fra Richer Sounds - Sheffield
Thanks for your kind review, we look forward to your next visit.
Besvarelse fra Richer Sounds - Sheffield
Thanks for your feedback, great to read you were happy with our service.
Recommended
In all of my dealings with Richer Sounds I have found them to be professional, fair, knowledgeable and helpful. Most recently I have had dealings with David who was friendly, affable and listened to my requirements. I recommend Richer Sounds to friends and family.
9. oktober 2026
Besvarelse fra Richer Sounds - Sheffield
Thank you for your wonderful feedback
Superb service and amazing speakers
Superb service and amazing speakers. Richer Sounds never disappoints when it comes to quality and customer care. Five stars all the way.
9. oktober 2026
Besvarelse fra Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent response when a small problem…
Excellent response when a small problem occurred, great customer service
9. oktober 2026
Besvarelse fra Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
really helpful advice
really helpful advice and gave me straight forward answers to my questions. Enabled me to buy the quality I wanted without spend a lot of money on unnecessary features that will never get used.
1. oktober 2026
Besvarelse fra Richer Sounds - Sheffield
Thank you for your 5 star review, it’s lovely to read your comments.
Willing to meet your audio needs
Willing to meet your audio needs , with polite professional manner . Would use again ,Thankyou guys for a great service over the years .
Keep up the good work
5 star ⭐
16. oktober 2025
Besvarelse fra Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
I will definitely use richer sounds…
I will definitely use richer sounds again my Samsung oled tv were expensive but I got it cheaper than all the rest of the other retailer's & come we 6 years guarantee what bonus I ordered it on a Monday got it delivered on Saturday so well happy plus the oled tv is brilliant it’s got an anti glare on the screen & I’ve got big bay window & the sun is always on front of my house & now I got see my blinds in my television screen
6. oktober 2026
Besvarelse fra Richer Sounds - Sheffield
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Delivery
Issue with delivery as van broke down but sorted delivery of tv for the following morning.Great service.
4. oktober 2026
Besvarelse fra Richer Sounds - Sheffield
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent advice from Geoff at the…
Excellent advice from Geoff at the Sheffield store , delivery spot on and customer services great too on the phone when ordering another item
3. oktober 2026
Besvarelse fra Richer Sounds - Sheffield
Thanks for your kind review, we look forward to your next visit.
Pleasant knowledgeable sales people
Pleasant knowledgeable sales people. Product arrived when I was told it would. Only difficulty I had was fixing the feet on the television which was very fiddly.
2. oktober 2026
Besvarelse fra Richer Sounds - Sheffield
Thanks for your 5 star review, we look forward to seeing you again next time
Very knowledgeable & honest team
Very knowledgeable & honest team
I was in 2 minds on which TV to purchase and the guy explained the features of both tvs & what was value for money has the TV was to replace 1 in our bedroom
1. oktober 2026
Besvarelse fra Richer Sounds - Sheffield
Thanks for your great feedback and for supporting local business.
Competitive prices
Competitive prices, quality products and friendly knowledgeable staff.
I've been a customer for quite a long time
30. september 2026
Besvarelse fra Richer Sounds - Sheffield
Thanks for your 5 star review, we look forward to seeing you again next time
Great people to deal with
Great people to deal with
And know what they are talking about.
Deal with them again no problem
25. september 2026
Besvarelse fra Richer Sounds - Sheffield
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Richersounds great TV/ HiFi outlet
Richersounds is my goto for HiFi & TV as they are professional & pleasant plus very accommodating/ understanding. Add in the VIP experience with a 6 years warranty on many goods, then what’s not to like!!
6. juli 2026
Besvarelse fra Richer Sounds - Sheffield
Thanks for your kind review, we look forward to your next visit.
Item was ready for collection 2 days…
Item was ready for collection 2 days after ordering with good communication throughout.
25. september 2026
Besvarelse fra Richer Sounds - Sheffield
Thank you for your wonderful feedback
Great service and Sonos product
Ordered Sonos Beam and fetched from the shop, after installing realised I needed the mini sub to go with it. Spoke to Ollie, he got me the mini sub delivered to my home the morning after and gave me the bundle price. Fantastic service, and very pleased with the Sonos product too.
25. september 2026
Besvarelse fra Richer Sounds - Sheffield
Thank you for your wonderful feedback
Friendly and helpful staff
Helpful advice in store and were given detailed information about the TV including pros and cons of other TVs. Found the price that we were given was the cheapest around. Much to our surprise delivery was scheduled for the following day and arrived by 9:30am!
Thank you. We'll see you again for our next purchase.
24. september 2026
Besvarelse fra Richer Sounds - Sheffield
Thanks for your great feedback and for supporting local business.
Outstanding level of customer service…
Outstanding level of customer service received from the staff at the Sheffield Branch
22. september 2026
Besvarelse fra Richer Sounds - Sheffield
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great staff and great service as…
Great staff and great service as always. Always a pleasure to deal with guys in the Sheffield Branch.
22. september 2026
Besvarelse fra Richer Sounds - Sheffield
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
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