Richer Sounds - Romford Anmeldelser 

2.643
•
TrustScore 5 ud af 5

4,9

73 Main Road, RM2 5EL Romford, GB

•

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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Ws were having problems with sound (turntable via wired connected to Bose system and bluetooth to stereo headphones). Advice given by the staff and their product recommendations proved to be exce... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Was referred by a long supporter who has purchased sound systems for Richer Sounds for a number of years. Googled your site and found a clearance offer on a TV. It was clearly advertised with the adve... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

My intended purchase was no longer available. However great advice helped me make an informed decision to buy a different product, which was higher spec but barely any more expensive. Delivery was... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I phoned for advise on a new amplifier, gave my requirements to staff and straight away they recommended the Mission 778X, it arrived next day and wow the performance (especially at this price point)... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Hi-fi-butik
  2. også i
  3. Elektronikbutik
  4. TV-butik

Skrevet af virksomheden

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(2.643)

24.562 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great company,always have and always…

Great company,always have and always will purchase my audiovisual equipment from Richer Sounds. Great advice given.

24. juli 2026
Richer Sounds - Romford-logo

Besvarelse fra Richer Sounds - Romford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bedømt til 5 ud af 5 stjerner

Purchased a Samsung S99H 65inch

Purchased a Samsung S99H 65inch, Dave was very friendly and helpful. Organised next day delivery, excellent communication throughout, delivery was very good also. Very impressed with this new TV it is absolutely stunning.

22. juli 2026
Richer Sounds - Romford-logo

Besvarelse fra Richer Sounds - Romford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bedømt til 5 ud af 5 stjerner

I ordered TV on 21st July and was not…

I ordered TV on 21st July and was not given delivery date as out if stock but to my surprise, I got delivery on 28th July which was very impressive

21. juli 2026
Richer Sounds - Romford-logo

Besvarelse fra Richer Sounds - Romford

Thank you for your 5 star review!

Bedømt til 5 ud af 5 stjerner

The service was excellent

The service was excellent. The staff were friendly and could not have been more helpful in dealing with my queries. I would recommend them without hesitation.

13. juli 2026
Richer Sounds - Romford-logo

Besvarelse fra Richer Sounds - Romford

Thanks for your great feedback and for supporting local business.

Bedømt til 5 ud af 5 stjerner

Great store advice and great tv

Popped into the Romford store looking for a tv and received great advice from staff and there was zero sales pressure just honest advice to help me pick the right set for my room

18. juli 2026
Richer Sounds - Romford-logo

Besvarelse fra Richer Sounds - Romford

Thank you for your wonderful feedback

Bedømt til 5 ud af 5 stjerner

Highly recommended

I went to Richer Sounds looking for a speaker cable for my '90s hi-fi. The gentleman who served me (whose name I've already forgotten!) was very knowledgeable, and showed me several options, outlining the pros and cons of each one. I went with his recommendation for my hi-fi, and it has never sounded so good.

14. juli 2026
Richer Sounds - Romford-logo

Besvarelse fra Richer Sounds - Romford

Thanks for your kind review, we look forward to your next visit.

Bedømt til 5 ud af 5 stjerner

Great advice and support.

Very helpful assistance and advice over the phone. Great purchasing experience.

17. juli 2026
Richer Sounds - Romford-logo

Besvarelse fra Richer Sounds - Romford

Thank you for your 5 star review, it’s lovely to read your comments.

Bedømt til 5 ud af 5 stjerner

A really efficient company

A really efficient company, great pricesxand next day delivery

14. juli 2026
Richer Sounds - Romford-logo

Besvarelse fra Richer Sounds - Romford

Thank you for your 5 star review, it’s lovely to read your comments.

Bedømt til 5 ud af 5 stjerner

Five star service

From the expert advice we were given in store to the delivery of our new sound bar, the Richer service was exemplary.

15. juli 2026
Richer Sounds - Romford-logo

Besvarelse fra Richer Sounds - Romford

Thanks for your great feedback and for supporting local business.

Bedømt til 5 ud af 5 stjerner

Service makes the difference

Whilst I have only part received my order, Richer Sounds Romford went out of their way to ensure I ordered the correct products even letting me try some demo speakers at home - Joel was extremely helpful and patient whilst I tried various options - great shop run by great people

13. juli 2026
Richer Sounds - Romford-logo

Besvarelse fra Richer Sounds - Romford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bedømt til 5 ud af 5 stjerner

Positive Customer Experience

I have used Richer Sounds a number of times and always found them to be helpful and competitive. On one occasion a few years ago, I did have a TV fail and their 6 year guarantee proved invaluable, with a quick repair service offered. I have just purchased a new TV over the phone and dealt with Ash at their Romford store. Ash offered some great advice, resulting in a better outcome for me. The delivery service was second to none too. I ordered on the Friday and the TV was delivered on the Saturday. Well done Richer Sounds.

10. juli 2026
Richer Sounds - Romford-logo

Besvarelse fra Richer Sounds - Romford

Thanks for your 5 star review, we look forward to seeing you again next time

Bedømt til 5 ud af 5 stjerner

Exceptionally helpful

As usual help went beyond other companies. I had several questions and staff were helpful (including looking at the manual on line) to give me an answer
Staff very friendly

10. juli 2026
Richer Sounds - Romford-logo

Besvarelse fra Richer Sounds - Romford

Thanks for your kind review, we look forward to your next visit.

Bedømt til 5 ud af 5 stjerner

A breath of fresh air

A breath of fresh air !
A Genuine welcome and happy knowledgable staff my first time at a Richer sounds , won’t be my last !

6. juli 2026
Richer Sounds - Romford-logo

Besvarelse fra Richer Sounds - Romford

Thanks for your great feedback and for supporting local business.

Bedømt til 5 ud af 5 stjerner

Service, Price and experience *****

The website is excellent, but the guys in the shop and their in-depth knowledge of the products they sell and their compnay are the reason I make the extra effort to see the products up close and demonstrated. A face to face service that is becoming all too rare these days.
The Website has honest in depth reviews that you can trust. For the product I wanted I was left with a very positive experience.
The prices, which tbh is the deal breaker are excellent, always competitive.
I was met with super enthusiastic & motivated employees, working for a company that cares and continues to deliver year after year.
It was nice to use Richer Sounds and not be lazy and go straight to obvious online retailers.

24. marts 2026
Richer Sounds - Romford-logo

Besvarelse fra Richer Sounds - Romford

Thanks for your 5 star review, we look forward to seeing you again next time

Bedømt til 5 ud af 5 stjerner

Manager who sold us the tv was helpful…

Manager who sold us the tv was helpful and took time to explain how the tv worked and it was a pleasure to purchase from him 88

6. juli 2026
Richer Sounds - Romford-logo

Besvarelse fra Richer Sounds - Romford

Thanks for your 5 star review, we look forward to seeing you again next time

Bedømt til 5 ud af 5 stjerner

Richer Sound, look no further

I have always shopped with Richer Sounds and have been a customer of theirs for at least 40 years, but not at Romford.
I spoke with the manager, Steve. He is a very well informed salesperson as well as the manager, I was looking at a particular turntable that they had in stock. We had a great discussion and I also had the pleasure of listening to other elements of hifi that I may consider in the future.
The service I was given, was second to none, if you require assistance before a purchase, I would highly recommend contacting them.
Because I was also trying to get rid of a nasty earth buzz, I also decided on a phono stage that was not in stock. I received this sooner than was stated. Excellent service all round.

4. juli 2026
Richer Sounds - Romford-logo

Besvarelse fra Richer Sounds - Romford

Thanks for your great feedback and for supporting local business.

Bedømt til 5 ud af 5 stjerner

Being very much old school and not sure…

Being very much old school and not sure what to look for on the tech side. I found Rich.of the Romford store very helpful/patient in selecting a 50" replacement TV . Also timed delivery was spot on the following day
Graham

3. juli 2026
Richer Sounds - Romford-logo

Besvarelse fra Richer Sounds - Romford

Thanks for your feedback, great to read you were happy with our service.

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