We bought a Samsung 43inch TV recently. We dealt with Euan who sorted our collection. After many tries we couldn't get the TV to recognise our broadband router. We rang Euan and he went above a... Se mere
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
We bought a Samsung 43inch TV recently. We dealt with Euan who sorted our collection. After many tries we couldn't get the TV to recognise our broadband router. We rang Euan and he went above a... Se mere
Virksomheden har svaret
very helpful and knowledgeable staff. Only to happy to demo the speaker system we were looking at but also recommend a different brand / system that would fit our needs and give a better result (also... Se mere
Virksomheden har svaret
Excellent customer support from richersounds newcastle. All the staff were very helpful. Bought many items from this store, their knowledge on the products and after care support is 2nd to none i... Se mere
Virksomheden har svaret
I was steered toward my choice of amplifier by a member of local branch (Newcastle) who suggested something a little better than I was originally looking for. Sadly I think had managed to give out the... Se mere
Virksomheden har svaret
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
94-96 Clayton Street, NE1 5PG, Newcastle, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Have used the branch in Newcastle a few times now since moving from London. Staff have been helpful as well as knowledgeable. Most recent visit the salesman Colin knew exactly what I needed, made me feel at ease and was highly professional.

Besvarelse fra Richer Sounds - Newcastle
I felt that the assistant, Harry, really took time to find out what I needed and what I didn’t need and didn’t just try to sell me the most expensive item.

Besvarelse fra Richer Sounds - Newcastle
All staff are very knowledgeable on all products and can give instant advice when asked. I like the fact that everyone is very willing to give help and advice. Staff are very friendly .

Besvarelse fra Richer Sounds - Newcastle

Besvarelse fra Richer Sounds - Newcastle
Great advice and price very competitive , staff very friend.y and knowledgeable delivery service and fitting great

Besvarelse fra Richer Sounds - Newcastle
We had a short list of TV’s before going to Newcastle’s Richer Sounds. Dealt with Euan the assistant manager who was very knowledgeable and helpful. My Blue Light Card was beneficial and Euan offered us a very good deal on our Tv, Sound Bar and wall bracket which we took. Took delivery very quickly and the TV is excellent.

Besvarelse fra Richer Sounds - Newcastle
I purchased an OLED LG TV from Richer sounds, the deal was best I could find and I went in store (Newcastle) to collect, I found the staff very polite, friendly and knowledgeable. Would highly recommend them to anyone. Thank you again.

Besvarelse fra Richer Sounds - Newcastle
I have shopped with Richer sounds for quite a few years now and have always received good service, speedy delivery by a reliable courier and helpful assistants. Oh! And decent prices too.

Besvarelse fra Richer Sounds - Newcastle
Excellent advice given in a professional and friendly way. No pressure to upsell and Colin was more concerned with what we wanted/needed. Will definitely be using Richer Sounds for any future needs.

Besvarelse fra Richer Sounds - Newcastle
I always look at a variety of website based reviews to decide what I require when looking for a new TV. This gives me a greater choice of supplier that can meet my requirements. Of course price, reputation and locality is important to me, so I rang Richer Sounds as they had the model I wanted and a no quibble price match meant they got my business. The store manager (Dale) kept the TV for me until I could pick it up, free delivery was available. Great customer service. My go to place now for any audio or TV equipment.

Besvarelse fra Richer Sounds - Newcastle
Spoke to a member of staff at the local store after browsing some products on line. Received some great advice & ordered direct with the store, delivered 2 days later.

Besvarelse fra Richer Sounds - Newcastle
Great advice and customer service. Bought a Naim Muso Gen 2 from Newcastle - staff knowledgeable and helpful. Took time to set some different options up so I could hear them. Product quickley delivered but developed a fault, Richer Sounds sorted out a replacement quickley.

Besvarelse fra Richer Sounds - Newcastle
Very helpful over several days working out what the problem was with my Technics audio system. Also good advice which amp to buy. No hard sell techniques. Happy to answer various questions relating to equipment I already had. I was able to have a new amplifier purchased and integrated into my system over a 3 or 4 days having discussed and tested and diagnosed the problem.

Besvarelse fra Richer Sounds - Newcastle
Great service from these guys, super friendly and knowledgeable. Always eager to help.

Besvarelse fra Richer Sounds - Newcastle
Bought a freesat recorder from Richer Sounds Newcastle
They were friendly and helpful as on all previous visits. I was served by Colin who was excellent.

Besvarelse fra Richer Sounds - Newcastle
I knew what I wanted so it was quick and easy and the sales guy 'Harry ' was very helpful

Besvarelse fra Richer Sounds - Newcastle
Firstly,
I got confused about an item I purchased. I sent an email to Richer Sounds and I got a great response. I thought my item had been delivered to the wrong person but it turned out I had made a click and collect choice without realising. So, I went to Newcastle on the bus and all of the staff including what seamed like an area manger were so chatty and encouraging.
Thank you so much. And all of this only for £30 purchase. You are all wonderful
Stephen Wilson

Besvarelse fra Richer Sounds - Newcastle
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