Richer Sounds - Maidstone Anmeldelser 

2.243
TrustScore 5 ud af 5

4,9

17 Earl Street, ME14 1PL Maidstone, GB


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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Received standard email from richer sounds and noticed the price of the TV I had recently purchased had dropped by £50. Completed the online price promise form and had a call from Jay around an hour... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I bought a TV through richer sounds, picked it up from the Maidstone store and they were great, friendly and courteous..the ordering was easy, great company with great personal service.. I thought a... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Bought online at a great price. Arranged to pick up in store. Staff were very helpful and knowledgeable. I was helped to carry my purchase to my car. Overall a good shopping experience, I would re... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Bought this Denon soundbar to upgrade my previous one. Manager at local store price matched the soundbar I was after online. Picked up and paid for a week later with added discount. Easy to setup and... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Hi-fi-butik
  2. Elektronikbutik
  3. TV-butik

Skrevet af virksomheden

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(2.243)

25.118 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Fantastic offer on a customer return…

Fantastic offer on a customer return and fantastic service. Very happy with my Sony Bravia 8 II

23. august 2026
Richer Sounds - Maidstone-logo

Besvarelse fra Richer Sounds - Maidstone

Thanks for your 5 star review, we look forward to seeing you again next time

Bedømt til 5 ud af 5 stjerner

Great service

Received standard email from richer sounds and noticed the price of the TV I had recently purchased had dropped by £50. Completed the online price promise form and had a call from Jay around an hour later to arrange the refund. No quibbles, all sorted quickly and refund appeared in my bank account a couple of days later. Excellent service.

20. august 2026
Richer Sounds - Maidstone-logo

Besvarelse fra Richer Sounds - Maidstone

Thank you for your wonderful feedback

Bedømt til 5 ud af 5 stjerner

I bought a TV through richer sounds

I bought a TV through richer sounds, picked it up from the Maidstone store and they were great, friendly and courteous..the ordering was easy, great company with great personal service..
I thought a part was missing and emailed them and received a really helpful and intelligent email back asking me to check the packaging and of course it was all my fault but they were really courteous..
Many thanks richer sounds maidstone

17. august 2026
Richer Sounds - Maidstone-logo

Besvarelse fra Richer Sounds - Maidstone

Thank you for your 5 star review!

Bedømt til 5 ud af 5 stjerner

Great products

Great products, staff very knowledgeable and helpful

15. august 2026
Richer Sounds - Maidstone-logo

Besvarelse fra Richer Sounds - Maidstone

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bedømt til 5 ud af 5 stjerner

Very helpful over the phone

Very helpful over the phone, helping me as to how to measure the TV and confirming new size and the unit it has to go on.

13. august 2026
Richer Sounds - Maidstone-logo

Besvarelse fra Richer Sounds - Maidstone

Thank you for your 5 star review!

Bedømt til 5 ud af 5 stjerner

Bought online at a great price

Bought online at a great price. Arranged to pick up in store.
Staff were very helpful and knowledgeable.
I was helped to carry my purchase to my car.
Overall a good shopping experience, I would recommend Richer Sounds if you're buying TV's and Music systems.
Worthwhile going into the Maidstone store to check out everything and get good advice.

11. august 2026
Richer Sounds - Maidstone-logo

Besvarelse fra Richer Sounds - Maidstone

Thank you for your wonderful feedback

Bedømt til 5 ud af 5 stjerner

Very useful telephone conversation…

Very useful telephone conversation before purchase filled by next day delivery. Items delivered in good condition.

6. august 2026
Richer Sounds - Maidstone-logo

Besvarelse fra Richer Sounds - Maidstone

Thank you for your 5 star review, it’s lovely to read your comments.

Bedømt til 5 ud af 5 stjerner

Joseph was extremely helpful in getting…

Joseph was extremely helpful in getting the right connection for me between the headphone DAC and my tv.

7. august 2026
Richer Sounds - Maidstone-logo

Besvarelse fra Richer Sounds - Maidstone

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bedømt til 4 ud af 5 stjerner

Product arrived quickly

Product arrived quickly . Sound quality not bad for the money.

8. august 2026
Richer Sounds - Maidstone-logo

Besvarelse fra Richer Sounds - Maidstone

Thank you for your feedback, and for taking the time to leave us a review.

We hope you enjoy your new purchase!

The Customer Experience team

Bedømt til 5 ud af 5 stjerner

bought a tv delivery was Lg tv good…

bought a tv delivery was fast, Lg tv good quality, had a few problems setting up TV so called the store direct spoke to who Jay talked me through things step by step over the phone and got everything sorted for me support and help by the staff 1st class

13. august 2026
Uopfordret anmeldelse
Richer Sounds - Maidstone-logo

Besvarelse fra Richer Sounds - Maidstone

Thanks for your great feedback and for supporting local business.

Bedømt til 5 ud af 5 stjerner

Purchased a Sonos Arc Ultra

Purchased a Sonos Arc Ultra. Excellent service as always from Richer Sounds

6. juni 2026
Richer Sounds - Maidstone-logo

Besvarelse fra Richer Sounds - Maidstone

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bedømt til 5 ud af 5 stjerner

Professional, courteous and knowledgeable.

Placed the order Sunday, received confirmation, called the store Monday as I had specific plans to collect it on Wednesday. Received confirmation that delivery was due Tuesday so I could collect from then. I received a call Tuesday and spoke to another person who confirmed it was now available, we spoke about it, the screen required, the setup and other geeky stuff that only someone like me who had spent months looking this product up and someone who knew their product would have been able to do. Arranged to collect Wednesday, walked in, spoke to one person who got the product from our the back, confirmed who I was, asked if I needed anything else, any help etc. I didn't and I was off, back to the car and back home to start the long-winded process of building my ALR frame and then setting up the projector.

It's simply amazing btw, the Hisense PX3 Pro is just phenomenal.

In summary, a great product, a good price, excellent, professional service and for me that's all any of us needs. Well unless something goes wrong and then from previous experience Richer will smash that as well!!

Excellent.

3. august 2026
Richer Sounds - Maidstone-logo

Besvarelse fra Richer Sounds - Maidstone

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bedømt til 5 ud af 5 stjerner

Excellent experience buying TV

Excellent experience buying TV, excellent service from Jay

1. august 2026
Richer Sounds - Maidstone-logo

Besvarelse fra Richer Sounds - Maidstone

Thank you for your 5 star review, it’s lovely to read your comments.

Dette er Trustpilot

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

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