Had a real hard time with a Panasonic warranty issue, richer sounds helped out eventually, took over 4 months to get an exchange. They was even giving richersounds a hard time, Avoid Panasonic, richer... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Had a real hard time with a Panasonic warranty issue, richer sounds helped out eventually, took over 4 months to get an exchange. They was even giving richersounds a hard time, Avoid Panasonic, richer... Se mere
Virksomheden har svaret
The staff were super helpful and knowledgeable, helping me to decide on the best Streamer and Amp combination which best met my needs. They also explained how best to maximise the performance and what... Se mere
Virksomheden har svaret
Carl was excellent and very knowledgeable when I had questions on the different TVs we got to the right answer in the end and of course, the right price! Great service and will be back again.
Virksomheden har svaret
Very good advice in store, and friendly staff who listen and understand what I needed. Everything arrived as ordered on time and as expected. Reliably good quality.
Virksomheden har svaret
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
72A Richmond Road, KT2 5EL, Kingston, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My telephone call asking if a product was in stock was answered swiftly and the product was put aside for collection later in the day; the purchase process was very quick and the staff member was friendly and efficient.

Besvarelse fra Richer Sounds - Kingston
Carl was excellent and very knowledgeable when I had questions on the different TVs we got to the right answer in the end and of course, the right price! Great service and will be back again.

Besvarelse fra Richer Sounds - Kingston
The staff were super helpful and knowledgeable, helping me to decide on the best Streamer and Amp combination which best met my needs. They also explained how best to maximise the performance and what else I did and didn’t need. They were happy to spend time to ensure I ‘got what I wanted’.

Besvarelse fra Richer Sounds - Kingston
Very good advice in store, and friendly staff who listen and understand what I needed. Everything arrived as ordered on time and as expected. Reliably good quality.

Besvarelse fra Richer Sounds - Kingston
Had a real hard time with a Panasonic warranty issue, richer sounds helped out eventually, took over 4 months to get an exchange. They was even giving richersounds a hard time, Avoid Panasonic, richersounds were very helpful. Thanks, finally sorted. Aprichate the help from several members of staff there.

Besvarelse fra Richer Sounds - Kingston
Got good advice, ordered delivery turned up a day early, the projector wouldn't work, called them, they said package back up as best as possible and we will deliver new one tomorrow and pick up, great service, great knowing six yr warranty too

Besvarelse fra Richer Sounds - Kingston
Helpful and friendly staff at Richer sounds Kingston. I’m very pleased with my new amplifier

Besvarelse fra Richer Sounds - Kingston

Besvarelse fra Richer Sounds - Kingston
could test earphones without obligation professional knowledgeable staff

Besvarelse fra Richer Sounds - Kingston

Besvarelse fra Richer Sounds - Kingston
I gave this score because Terry went the extra mile in resolving a technical issue that I had

Besvarelse fra Richer Sounds - Kingston
Talking to a human being to help me make the correct choice of replacement stylus for my deck.
Choice of options, delivery or collect.

Besvarelse fra Richer Sounds - Kingston
The service was five star. Terri went over the top to provide what I was looking for and gave me a discount. Extremely helpful.

Besvarelse fra Richer Sounds - Kingston

Besvarelse fra Richer Sounds - Kingston
I made an in store purchase of a 32inch TV. The sales person was very helpful in explaining my options and which made my decision quite easy.
I also collected the TV in store. I was kept up to date on the progress of my order and collection was on time and straightforward.
Based on this experience, I rate Richer Sounds tops for the attentiveness of its service. Also the price was highly competitive especially when topped with a 6 year guarantee on the set.

Besvarelse fra Richer Sounds - Kingston
I went into store to purchase a TV I was unsure about. Callum was the gentleman who served me initially and was absolutely amazing, he explained everything I needed to know and answered all of my questions (even when I thought they were stupid) in a way that didnt make me feel like an idiot.
The TV i ended up buying on the spot and I got it at an absolutely amazing price compared to what online retailers were selling the same model for
A few days later when I went tk collect my TV the rest of the staff there was also amazing, they helped me carry the TV to the car park and even advised me on where to get my uber booked to/ what type to order.
I would highly recommend this store and can not thank the staff enough for how helpful they were.

Besvarelse fra Richer Sounds - Kingston

Besvarelse fra Richer Sounds - Kingston
Great experience buying a pair of Dali Kupid speakers. The manager Carl sat me down in the listening room and went to great lengths to find the obscure tracks I wanted to hear.
Knowledgeable, patient and polite throughout - highly recommended.

Besvarelse fra Richer Sounds - Kingston
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