Jonathon set up a demo for me, trying different speakers until I found the one I liked. Bought a WiiM Amp Ultra and Wharfdale Diamond 12.1i speakers for a great price and in my budget . 6 year warrant... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Always fantastic service from Richer Sounds and I am delighted with my purchases. This is a business which really knows how to treat customers well, and the staff all know their stuff too. Very highly... Se mere
Virksomheden har svaret
Great choice, expert team and good advice. O'h and online ordering and delivery is also good, if needed. Personally I prefer going in to meet my local professionals.
Virksomheden har svaret
It was a pleasure to visit the Bristol branch and have a warm welcome as usual from mark,who was very helpful and knowledgeable. He very kindly set up the demo room which helped us. decide what equipm... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktoplysninger
143 Whiteladies Road, BS8 2QB, Bristol, Storbritannien
- 0333 900 0024
4,9
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Brilliant service
I had outstanding customer service from a very amiable gentleman called Jon from your Cardiff branch who went above and beyond to help me in my hour of need.
11. juli 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Bristol
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great company with good old traditional…
Great company with good old traditional customer service values. Highly rated and trusted retailer.
7. juli 2026
Besvarelse fra Richer Sounds - Bristol
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Noah was again the best of the best
Noah was again the best of the best. People like Noah is the reason Richersounds is the best retail store in the UK bar none. Thank you Noah.
6. juli 2026
Besvarelse fra Richer Sounds - Bristol
Thanks for your kind review, we look forward to your next visit.
Richard was great
Richard was great. He organised a demo for me for the system i was looking at, and made sure that it did what i needed as i was planning to use high resolution DSD files stored on a ssd drive attached to the amp. He also ensured i got a great deal. Very happy with Richer Sounds.
4. juli 2026
Besvarelse fra Richer Sounds - Bristol
Thanks for your 5 star review, we look forward to seeing you again next time
Friendly
Friendly, professional easy to deal with.
No pushy sell.
Good people in Bristol store.
2. juli 2026
Besvarelse fra Richer Sounds - Bristol
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Besvarelse fra Richer Sounds - Bristol
Thank you for your 5 star review!
Excellent service from Bristol branch
Excellent service from the Bristol branch!
Although the TV wasn’t in stock, it was delivered to my home within a few days!
2. marts 2026
Besvarelse fra Richer Sounds - Bristol
Thanks for your 5 star review, we look forward to seeing you again next time
DEFINITELY THE ONLY PLACE TO SHOP FOR YOUR HI-FI AND ALL YOUR ENTERTAINMENT DEVICES
My experiences with Richer Sounds at the BRISTOL BRANCH (I have been buying all my HI-Fi,TV,s and all my entertainment equipment from them since 1973) and as always been nothing but all round excellent, by that I mean there Prices, cannot be beaten the service is Second to None, as for the Staff you won’t find a better team anywhere for their friendliness, knowledge, politeness, helpfulness service nothing is too much trouble for the team. I think 10 Stars are more appropriate than 5 Stars and more.
If you are looking to purchase your Hi-Fi, TV or any entertainment devices RICHER SOUNDS is the perfect and only place to purchase from. Keep up the excellent Service at RICHER SOUNDS BRISTOL.
2. juli 2026
Besvarelse fra Richer Sounds - Bristol
Thanks for your feedback, great to read you were happy with our service.
Delivery drivers need to be more…
Delivery drivers need to be more careful, (two separate occasions) but apart from that very happy. I’ll just go to store to get my next speakers
19. juni 2026
Besvarelse fra Richer Sounds - Bristol
Thanks for taking the time to leave us your feedback, although apologies you had difficulties with delivery which we'll review with the separate couriers used.
The Customer Experience team
Purchasing a surround sound system
Jonathan, who served me, gave great advice and helped me through any questions I had. The product arrived the next day, which was a great surprise, and was fairly straightforward to set up. I had purchased a complete surround sound system, although I had spent a little more than I expected, the sound was astonishing and I'm more than pleased with it.
I have previously brought equipment from Richer Sounds and I have never been disappointed, I would always recommend them.
Thank you
30. juni 2026
Besvarelse fra Richer Sounds - Bristol
Thanks for your feedback, great to read you were happy with our service.
Staff are always helpful
Staff are always helpful, knowledgeable and great people to communicate with.
30. juni 2026
Besvarelse fra Richer Sounds - Bristol
Thanks for your 5 star review, we look forward to seeing you again next time
Besvarelse fra Richer Sounds - Bristol
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Good service
Good service, competitive price, excellent delivery and courtesy call.
TV is fab.
22. juni 2026
Besvarelse fra Richer Sounds - Bristol
Thanks for your great feedback and for supporting local business.
Besvarelse fra Richer Sounds - Bristol
Thanks for your 5 star review, we look forward to seeing you again next time
Was very helpful and polite staff
27. juni 2026
Besvarelse fra Richer Sounds - Bristol
Thanks for your 5 star review, we look forward to seeing you again next time
Arcam A25 - Excellent amplifier and excellent service!
Purchased an Arcam Radia A25 from Richer Sounds in Bristol. Very happy with the amplifier as a significant upgrade over my older Arcam Diva A70, everything is bigger, more powerful, punchier and classier than my old amp and the on board DAC is a step up compared to my Wiim Ultra, vinyl also sounds lovely through the new amp. The service from Jonathon was top notch, not only did he sort a very quick dispatch, he also offered the amp at a very competitive price and the follow up call to see if I was happy with my purchase was a nice touch also. Excellent as always from the Richer Sounds team.
26. juni 2026
Besvarelse fra Richer Sounds - Bristol
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Joe was excellent.
Joe was excellent.
Bought just what we needed with our VIP discount, an amplifier for my colleague and a very nice new technics direct drive turntable.
Excellent service, and excellent price.
25. juni 2026
Besvarelse fra Richer Sounds - Bristol
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Stewart Gudge July 26
Attention and knowledge of products. Plus sales ability to properly identify our requirements.
25. juni 2026
Besvarelse fra Richer Sounds - Bristol
Thank you for your 5 star review, it’s lovely to read your comments.
The staff members I dealt with didn’t…
The staff members I dealt with didn’t seem that interested with my purchase once they found out I was only in the market for cheap small tv .
24. juni 2026
Besvarelse fra Richer Sounds - Bristol
Thank you for leaving your feedback, although it's of course disappointing that you didn't find the team engaged with you as they should. I will investigate with them, along with making it clear that we expect the same level of positive interaction across the board with all customers, and our customer service team will also contact you to follow up..
seniorcomplaintsteam@richersounds.com
Many thanks
Tom Griffiths
Head of Customer Experience
Richer Sounds
Friendly staff with good knowledge for…
Friendly staff with good knowledge for the products on offer.
After sales are good and instructive.
Very helpful.
17. juni 2026
Besvarelse fra Richer Sounds - Bristol
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
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