Richer Sounds - Bristol Anmeldelser 

2.731
TrustScore 5 ud af 5

4,9

143 Whiteladies Road, BS8 2QB Bristol, GB


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the p... Se mere

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Bedømt til 5 ud af 5 stjerner

always a pleasure to use, i have been a customer at this store for many years now, they have never let me down. whatever the business and marketing teams do behind the scenes, the staff in this stor... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Jonathan, who served me, gave great advice and helped me through any questions I had. The product arrived the next day, which was a great surprise, and was fairly straightforward to set up. I had pu... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Purchased an Arcam Radia A25 from Richer Sounds in Bristol. Very happy with the amplifier as a significant upgrade over my older Arcam Diva A70, everything is bigger, more powerful, punchier and class... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Hi-fi-butik
  2. Elektronikbutik
  3. TV-butik

Skrevet af virksomheden

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktoplysninger

  • 143 Whiteladies Road, BS8 2QB, Bristol, Storbritannien

  • 0333 900 0024

4,9

Fremragende

TrustScore 5 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

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Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(2.731)

24.895 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Fantastic delivery

Fantastic delivery. Unfortunately the tv was faulty, but no quibble return, would use this retailer again.

2. april 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bedømt til 5 ud af 5 stjerner

Excellent Shop and Service

The staff were amazing. I found exactly what I needed and was able to chat through everything before making my purchase.

I have always found Richer Sounds to be an excellent shop. The range of equipment is stunning and always first class.

29. maj 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

Bedømt til 5 ud af 5 stjerner

Excellent

Excellent, very informative, great follow up.

26. maj 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your kind review, we look forward to your next visit.

Bedømt til 5 ud af 5 stjerner

Hisense 55U7QT

Hisense 55U7QT - rang the Bristol store and recieved good advice re model and size for my living room. Later ordered online but it wouldn't let me add my VIP club discount. Telesales sorted that for me. Delivered carefully two day later to my living room in perfect condition... and I got ther RS 6 year guarantee.
Only complaint is for Hisense not RS, in that all you get is a start up guide and no instructions on how to adjust the multiple menu options for the best picture. The factort settings were rubbish. Had to resort to the net and YouTube for that. After trial and error I am very please with the picture and the sound is not too bad.. quite listenable.
Very happy with my experience and would recommend RS to anyone.. in fact already done so to a friend.

22. maj 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thank you for your 5 star review, it’s lovely to read your comments.

Bedømt til 5 ud af 5 stjerner

Very helpful staff

Very helpful staff, friendly informative
Felt I could trust them
Good price
Would recommend.

22. maj 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

Bedømt til 5 ud af 5 stjerner

Great service as always

Great service as always, friendly and helpful staff

19. december 2025
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bedømt til 1 ud af 5 stjerner

Very poor very

Price i could buy exactly same product and no postage under £ 7.
I payed your company £52.50

22. maj 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for taking the time to leave your review, although I’m sorry to hear about the concerns you’ve raised.

Having looked into this, it appears the wall brackets you’d seen online after ordering an accessory from us, were more generic alternatives and wouldn’t have been compatible with the sound bar you own. The item we supplied was the correct, manufacturer-approved bracket, which is why there’s a difference in price.

I understand we’ve since been in touch to explain things, and resolve the matter for you, of course If there’s anything further you’d like to discuss please feel free to contact me directly using the details below..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Bedømt til 5 ud af 5 stjerner

We always buy our hi-fi and TV equipment from Richer Sounds

We always buy our hi-fi and TV equipment from Richer Sounds because a) the range of equipment and pricing is great and b) the staff are friendly and knowledgeable and are prepared to go that extra mile to make sure that we feel comfortable with our purchases. We recently had an equipment demo in their "experience" room in Bristol, and Noah could not have been more helpful in taking a considerable amount of time guiding us through all the options regarding the marvellous Arcam amplifier and CD player which we eventually bought. Many thanks, Richer Sounds; and also for taking away and disposing of our broken CD player!!

21. maj 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bedømt til 5 ud af 5 stjerner

Success!

Success! I was looking for a white 27inch TV for the kitchen. Having identified one of the few that are available at the moment it seemed to be out of stock everywhere except Richer Sounds. I ordered and it arrived intact the next day - I paid no delivery charge but do happen to live on the edge of Bristol!
I was delighted.

21. maj 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bedømt til 5 ud af 5 stjerner

Speakers

Went to Bristol to listen to the Sonic 5. From the moment I walked in I felt valued. Noah showed me to the listening room, had a chat then left me to listen and adjust volume etc. Speakers are so good, only needed 10 mins and I brought them.
Only problem I had the speaker had to be delivered, not a real problem, but I was only staying in Bristol a couple days ( I live N.Devon). The next day I had a message saying the speaker where being delivered (Great service). Had to go into DPD app and change date which was easy so panic over. Richer sounds offer a great all round package and all at a great price.

20. maj 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thank you for your wonderful feedback

Bedømt til 5 ud af 5 stjerner

TV selection at a great price

I have been looking on Richers Sounds website for some time to choose a TV as their options and prices are very good.
I was able to call the store, order the TV and get it delivered within 3 days to suit me.
Really good service overall

17. maj 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bedømt til 5 ud af 5 stjerner

Ask for Dave!

Ask for Dave - he's extremely knowledgeable and he answers the 'phone at 5 minutes to closing time when staff at other stores (no names...) are jostling at the exit door with their coats on and the ansafone set.

17. maj 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bedømt til 5 ud af 5 stjerner

Smooth,simple

Smooth,simple, helpful and efficient with great staff.

18. maj 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thank you for your 5 star review!

Bedømt til 5 ud af 5 stjerner

Richer sounds whiteladies rd are just…

Richer sounds whiteladies rd are just brilliant. Super efficient staff it’s just a brilliant experience. I have used richer sounds for 20 years and I wouldn’t go anywhere else . I bought a Samsung frame tv for the kitchen. very very happy with it .just waiting for my 19 year old Panasonic plasma to break that I purchased from them . I will then be straight down to them to pick up a new one . Thanks again happy customer that has purchased tvs , tower speakers , cinema speakers , and av amps over the years .

17. maj 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bedømt til 5 ud af 5 stjerner

The wrong TV.....(my fault)

I recently bought a TV whose size I had mismeasured, and it became immediately apparent when it was out of the box that it was too dominant in the room and I should have bought the next size down. When I called Richer Sounds to explain my position I fully expected to hear that nothing could be done as I had opened the box. I couldn't have been more wrong, and Richer Sounds couldn't have been more helpful at resolving the difficulty I'd got myself into. Thank you Richer Sounds, you're brilliant!!

16. maj 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Bedømt til 5 ud af 5 stjerner

Brilliant as always!!

As always. Was very helpful and made everything very easy. That’s why I always buy my hifi from Richer Sounds. Hopefully one day all shops will be as good as them. But I’m not holding my breath. Anyway great service!! Thanks.

14. maj 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bedømt til 5 ud af 5 stjerner

Great products, great prices and great service

As ever Richer Sounds provided good advice, great service and excellent value. The staff in Bristol are knowledgeable , professional and friendly. RS is my goto store for tv and hifi.

14. maj 2026
Richer Sounds - Bristol-logo

Besvarelse fra Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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