I had one problem when I arrived at 09.45 the garage was shut but was informed by Graham ( I think ) that they would contact me for another appointment when sorted I got one in the afternoon and jo... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I booked online very easy and managed to get the next day, so very pleased with that. Very pleasant man who booked me in. Left the car with them went for coffee then back and was all finished and read... Se mere
Virksomheden har svaret
During a recall appointment at an Audi main dealer, I was advised I had a nail in one of the tyres and also that the spare wheel filler was out of date and did I want them replaced. As the car was not... Se mere
The Cheriton branch managed to fit me in at short notice to check puncture - and ordered the required tyre for the Friday after NY Day which was duly fitted in the booked 11 am slot booked. Very ple... Se mere
Virksomhedsoplysninger
Om Protyre Autocare - Folkestone
Skrevet af virksomheden
Skrevet af virksomheden
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktoplysninger
114 Somerset Road, Folkestone, CT19 4NW, Folkestone, Kent, Storbritannien
- 01303 270801
4,9
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Protyre Autocare - Folkestone
Hello Martin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Paid over £130 for a 17" Sumitoto tyre…
Paid over £130 for a 17" Sumitoto tyre (supply and fit). Attempted to charge more till I pointed it out.
Needed a second one. Got the job done elsewhere for £99 with a better midrange tyre. Been going to Protyre for years. What's happened to you?
5. december 2025
Besvarelse fra Protyre Autocare - Folkestone
Dear Customer,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great combination of service and value
Always speed, accurate, helpful - and good value too !
18. november 2025
Friendly helpful staff who did a great…
Friendly helpful staff who did a great job replacing all my tyres whilst I waited. Much appreciated.
14. november 2025
Besvarelse fra Protyre Autocare - Folkestone
Hello Tracy,
We would like to thank you for sharing your feedback regarding the service you received at our Folkestone branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful and were able to deal with…
Very helpful and were able to deal with the tyre repair immediately. Could not ask for more.
12. november 2025
These guys were the most helpful people…
These guys were the most helpful people I have ever met. I wanted some all terrain tyres which were also good for normal road use. I also had a tight budget and they gave me lots of advice and found the perfect solution. I would highly recommend this friendly garage for anything you need and they are walking distance from the high street if you need to leave your car, it is so convenient.
7. november 2025
Uopfordret anmeldelse
Besvarelse fra Protyre Autocare - Folkestone
Hello Peter,
We're happy to hear that you found our team in centre helpful and that they could find the perfect all-terrain tires for your needs and budget. We appreciate your recommendation and are glad our convenient location was beneficial for you.
Best regards,
Eddie
Customer Care - Protyre
Garage wasn’t interested
Garage wasn’t interested
No mechanic to carry out service
Manager was shocked when I said about servicing the car
Refunded the money - which wasn’t the point .. car needed a service
Booked elsewhere
1. november 2025
Besvarelse fra Protyre Autocare - Folkestone
Dear Mike Parry ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Folkestone branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Protyre was very helpful especially…
Protyre was very helpful especially Graham from the Folkestone branch well done Graham an asset to your company. 5 star review
28. oktober 2025
Uopfordret anmeldelse
Excellent customer service
Excellent customer service.
Tyre problem dealt with quickly and efficiently.
24. oktober 2025
Besvarelse fra Protyre Autocare - Folkestone
Hello Jillian,
We're happy to hear that you received excellent customer service from the team in centre. It's great to know your tyre problem was dealt with quickly and efficiently. We appreciate your feedback.
Best regards,
Eddie
Customer Care - Protyre
Booked car in for replacement tyre at…
Booked car in for replacement tyre at local garage all went to plan and fitted well within timeframe
29. oktober 2025
broke the locking wheel nut ,but did…
broke the locking wheel nut ,but did put on new tyre
29. oktober 2025
Friendly and helpfull
22. oktober 2025
Besvarelse fra Protyre Autocare - Folkestone
Hello Andrew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fair pricing with good service and…
Fair pricing with good service and helpful staff
22. oktober 2025
Politely dealt with and not a long wait
20. oktober 2025
Besvarelse fra Protyre Autocare - Folkestone
Hello Mr Sloper,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always use protyre great experience…
Always use protyre great experience everytime guys are helpful and professional
11. oktober 2025
Excellent customer service
10. oktober 2025
Besvarelse fra Protyre Autocare - Folkestone
Hello Mr Butcher,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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