Kaplan International Languages Anmeldelser 

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4,4

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Je remercie sincèrement Fares pour sa disponibilité et son efficacité. Il m’a aidé et a répondu à toutes mes questions du début à la fin. Son accompagnement m’a beaucoup rassurée sur tous les process... Se mere

Bedømt til 5 ud af 5 stjerner

Sono appena rientrata da Bournemouth in Inghilterra per una settimana di full immersion nella lingua inglese. È stata un’esperienza meravigliosa, tutto perfetto, dalla sistemazione presso famiglia, al... Se mere

Bedømt til 5 ud af 5 stjerner

J’ai été ravie par les cours d’anglais chez Kaplan. L’équipe, aussi bien en France pour le côté vente, que du côté de Toronto, côté scolaire, est superbe ! Très réactive, avenante, au rdv dès qu’on en... Se mere

Bedømt til 2 ud af 5 stjerner

Good teachers and a great location in central London. But: - Classes with more than 25 students - Lack of consistent teachers (3 different teachers in one week) - 24 hours of classes per week i... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Sprogkursusudbyder
  2. Uddannelsesinstitution
  3. Engelsk sprogskole
  4. Sprogskole

Skrevet af virksomheden

The world's language school. We believe in the power of language education to build connections, forge opportunities and enrich lives. We offer English, French, and German courses in spectacular locations across the world. Let us help you go further with languages. Now owned by Inspirit Capital. Use of Kaplan brand under license.

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Kontaktoplysninger

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TrustScore 4.5 ud af 5

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Bedømt til 5 ud af 5 stjerner

Je remercie sincèrement Fares pour sa…

Je remercie sincèrement Fares pour sa disponibilité et son efficacité. Il m’a aidé et a répondu à toutes mes questions du début à la fin. Son accompagnement m’a beaucoup rassurée sur tous les process j’ai hâte de pouvoir démarrer ce séjour l’an prochain !
Merci encore

29. juli 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Kaplan : superbe experience !

J’ai été ravie par les cours d’anglais chez Kaplan. L’équipe, aussi bien en France pour le côté vente, que du côté de Toronto, côté scolaire, est superbe ! Très réactive, avenante, au rdv dès qu’on en a besoin. Je recommande vivement Kaplan à tous ceux et celles qui souhaitent améliorer leurs compétences linguistiques.

27. juli 2026
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Bedømt til 5 ud af 5 stjerner

Parfait

Mon interlocuteur Fares était très disponible et très clair. Les délais de réponse sont extrêmement rapides. Hâte de vivre cette expérience !

23. juli 2026
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Kaplan International Languages-logo

Besvarelse fra Kaplan International Languages

Merci beaucoup pour votre retour !

Nous sommes ravis que Fares ait pu vous accompagner avec disponibilité et réactivité tout au long de votre projet 😊

Nous vous souhaitons une très belle expérience à venir !

Bedømt til 5 ud af 5 stjerner

Très bonne expérience

Très bonne expérience. Je recommande vivement

22. juli 2026
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Kaplan International Languages-logo

Besvarelse fra Kaplan International Languages

Merci beaucoup pour votre retour !

Nous sommes ravis que votre expérience vous ait donné entière satisfaction 😊

Merci pour votre recommandation et à très bientôt !

Bedømt til 5 ud af 5 stjerner

Bournemouth, wonderful experience

Sono appena rientrata da Bournemouth in Inghilterra per una settimana di full immersion nella lingua inglese. È stata un’esperienza meravigliosa, tutto perfetto, dalla sistemazione presso famiglia, al corso intensivo di inglese presso la scuola Kaplan. Bournemouth è un posto magico, la gente del posto è davvero friendly e la mia host è stata eccezionale, i docenti della scuola davvero in gamba. ❤️

11. juli 2026
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Bedømt til 2 ud af 5 stjerner

Failure to fulfill commitments and lack of communication

Good teachers and a great location in central London.
But:
- Classes with more than 25 students
- Lack of consistent teachers (3 different teachers in one week)
- 24 hours of classes per week instead of the scheduled 27 hours
- Lack of clarity in the information provided. I missed 3 hours of class during the first week
- Issues reported to Kaplan with no response from them

3. juli 2026
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Kaplan International Languages-logo

Besvarelse fra Kaplan International Languages

Hi Delabriere, thank you for taking the time to share your feedback. We're pleased to hear you enjoyed our teachers and our London 30+ school.

We're sorry that some aspects of your experience did not meet your expectations. We would like to clarify a few points:

- Our standard classes are kept below 25 students. The only exception may be some Language in Action workshops, which are interactive sessions and do not have the same class size limit.
- We understand that having different teachers can be disruptive. While teacher changes occasionally occur due to illness or scheduled holidays, we have a handover process in place to help ensure continuity in your learning experience.
- Regarding your timetable, our Intensive course consists of 28 classroom lessons, 4 Language in Action workshops, and 3 online K+ self-study lessons each week, totalling 35 lessons (26.25 hours). It sounds like there may have been some confusion about how these different components are structured, and we're sorry if this was not clear during your first week.
We're also sorry to hear that you missed classes at the start of your course and that you felt your concerns were not responded to appropriately. This is not the level of service we aim to provide, and we appreciate you bringing it to our attention.

Your feedback has been shared with the relevant team as we continually work to improve both our communication and the student experience. We wish you all the best in your future language learning journey.

Regards,
- The Kaplan Team

Bedømt til 5 ud af 5 stjerner

La mia esperienza con Kaplan…

La mia prima esperienza con Kaplan è stata nel 2025 a Vancouver per 1 mese, e mi sono trovato molto bene, soprattutto per quanto riguarda i corsi, sono ottimi, un livello accademico altissimo, superiore ai competitors (per mia esperienza) ho viaggiato anche con altre agenzie prima ma non mi sono trovato bene quanto qui. 2026 torno in canada, a Toronto, sempre con loro!
Riguardo al servizio vendita, fantastico. Maria Vittoria Segato è le mia consulente, una ragazza simpatica, educatissima e molto competente. Dal momento in cui li chiami a quello in cui arrivi si vede la loro serietà, per qualsiasi problema sono disponibili a trovare una soluzione, cosa che può accadere, con un servizio così efficace però tutto si risolve. Consigliatissimo!

16. juli 2026
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Bedømt til 5 ud af 5 stjerner

Très bonne expérience

Très bonne expérience. Les classes et cours sont très bien organisés, c’est vraiment très formateur de pratiquer la langue avec d’autres personnes de notre niveau sur des exercices ludiques. J’ai beaucoup appris lors de cette expérience. Le logement est vraiment top aussi, très sécurisé, vraiment rien à dire sur cette expérience à part du positif !

15. juni 2026
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Kaplan International Languages-logo

Besvarelse fra Kaplan International Languages

Merci beaucoup pour votre retour !

Nous sommes ravis que votre séjour vous ait autant plu, tant pour la qualité des cours que pour les échanges en classe et votre logement 😊

Merci pour votre confiance et nous vous souhaitons une belle continuation. À très bientôt !

Bedømt til 1 ud af 5 stjerner

CAMBIO DE HORARIO ACADÉMICO

Una experiencia muy decepcionante debido a la falta de profesionalidad y organización de Kaplan:
Contratamos una estancia de 15 días para nuestra hija en Bath (UK) y, a mitad del programa, Kaplan decidió de forma unilateral y sin avisar previamente a los padres cambiar el horario de las clases a la tarde. La justificación fue que había llegado un grupo nuevo y las aulas se les habían quedado pequeñas, priorizando el nuevo volumen de alumnos por encima de los que ya estábamos allí.
A pesar de nuestra queja formal, se negaron en rotundo a mantener el horario de mañana. Este cambio repentino causó estragos en la experiencia de nuestra hija:
• Le cambiaron los profesores y compañeros a mitad de su estancia.
• Trastocó por completo sus rutinas diarias y sus horarios de transporte.
• Hizo que las actividades extraescolares perdieran todo el sentido. Llegaron al absurdo de programar la actividad de "discoteca" a las 9:00 de la mañana para encajar los nuevos horarios.
No recomendamos Kaplan si buscas una organización seria que respete los contratos y garantice el bienestar y la estabilidad de los estudiantes. Una gestión improvisada e inaceptable.

6. juli 2026
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Kaplan International Languages-logo

Besvarelse fra Kaplan International Languages

Hello, thank you for sharing your feedback about your daughter's experience at Kaplan Bath.

We understand that the schedule change during her stay was unexpected and caused disruption to her routine. We're sorry that this affected her experience.

During our peak summer weeks, we do operate a scheduling system where students alternate between morning and afternoon lessons. While this helps us accommodate more students, we recognize that unexpected changes can be frustrating, especially for shorter stays. We appreciate you letting us know how this impacted your daughter.

Regarding the other concerns you've raised: Students are with us from 9:00 AM to 5:00 PM every weekday regardless of lesson timing, so daily transport schedules remain unchanged. Teacher and classmate changes are actually a feature of our program, as they expose students to different teaching styles and allow them to build friendships across multiple groups, something the majority of our students find valuable.

As for the extracurricular activities, these remain an integral part of our program and are designed to provide cultural, sporting, and creative experiences while practicing English. Our feedback from this summer indicates high student satisfaction with these activities.

We're sorry your daughter's experience didn't meet your expectations. If there are specific concerns you'd like to discuss further, please contact us with your daughter's Student ID at info@kaplan.com

Best regards,
- The Kaplan Team

Bedømt til 2 ud af 5 stjerner

There are a total of 6-7 teachers in…

There are a total of 6-7 teachers in the school.
There are a total of 6-7 teachers in the school. Among them, 3 teachers are very dedicated and friendly to the students. However, unfortunately, the personal qualities of students aged 18-25 are very poor and they are very uncivilized. The public kitchen is often very dirty. The student dormitories are visited by parties spontaneously 2-3 times a week in the midnight , lasting from 3-4 o'clock in the morning, and this happens continuously, making it impossible to sleep. It seriously affects sleep and the next day's study. The school, in order to maintain the tuition fees already collected, only gave verbal warnings to the students who held the parties and did not take immediate countermeasures. If you want to improve your English scores as part of your admission and various exam results in a short period of time, it is not recommended. If you want to experience the English environment for 3-4 weeks and take a break for yourself, you can consider it. You will find that spending too much time and money does not lead to significant improvement in language skills. It is a waste of money because no matter what happens, the school will not handle any refund procedures.

31. maj 2026
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Kaplan International Languages-logo

Besvarelse fra Kaplan International Languages

Hello, could you get in touch to discuss your concerns directly? From our records we're not sure you're a former student of ours, but we'd like to clear up any confusion and see if there's any way we can help. . Please send your student ID to ki.feedback@kaplan.com and we’ll be in touch shortly.

Bedømt til 1 ud af 5 stjerner

Engagement erroné !!

Vraiment se moquer du monde pour rester poli !!! 6 mois de réservation avant et 3 jours avant le départ, j'apprend que mon fils partage la famille d'accueil avec notre voisin, malgréle fait qu'on avait bien précisé le fait que nous ne voulions pas qu'il soient ensemble. Aucune solution ni aucune tentative de changement de famille. A fuir.

7. juli 2026
Uopfordret anmeldelse
Kaplan International Languages-logo

Besvarelse fra Kaplan International Languages

Bonjour,

Nous sommes sincèrement désolés d'apprendre votre déception. Nous comprenons tout à fait votre frustration face à cette situation.

Après vérification, nous n'avons malheureusement pas retrouvé cette demande spécifique dans votre dossier, ce qui explique que cette organisation ait été mise en place. Nous regrettons que cela n'ait pas répondu à vos attentes.

Nous prenons néanmoins votre retour très au sérieux et le partageons avec les équipes concernées dans une démarche d'amélioration continue.

Nous vous souhaitons le meilleur pour la suite de vos projets.

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