A cordless Milwaukee lawn mower kit was ordered and delivered the next day, great service. Unfortunately the mower was damaged, one front wheel being bent outwards, and the carton underneath showed... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Top company, great prices. We always buy from ITS. I run two manufacturing sites, we buy the tools & equipment for both sites. The prices are great, the delivery is seamless, any product delays a... Se mere
Virksomheden har svaret
Perfect service from ITS as usual speedy professional and really easy straightforward, order, processed, in no time next day delivery had a slight issue as the DPD van broke down. Meaning I had to can... Se mere
Virksomheden har svaret
Excellent value tools, excellent service. Ordered on-line, as a new customer, spoke with a very helpful lady on the phone to confirm my age (i.e., to purchase bladed items), & the goods were with me... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Værktøjsbutik
- Entreprenørmaskinforhandler
- Gør det selv-butik
- Hobbyforretning
- Værktøjsmager
- Butik med snedkeriudstyr
Skrevet af virksomheden
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Skrevet af virksomheden
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Kontaktoplysninger
D C One Edinburgh Way, CM20 2BN, Harlow, Storbritannien
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4,8
Fremragende
59 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Besvarelse fra ITS
Hi,
Thanks so much for your feedback. We're really pleased to hear you're happy with the service and quality.
If you need anything else, just let us know.
Great service
Great service. Michela was very helpful and knowledgeable. Took the time to locate my item even though the part number had changed to a new number. Very much appreciated. Great service, package arrived on time. Thanks
18. august 2026
Besvarelse fra ITS
Hi Mark,
Thank you for your lovely feedback. We’re pleased to hear that Michela was able to help locate the correct item and that your parcel arrived on time.
We’ll be sure to share your kind comments with Michela.
ITS a hot mess
I ordered 2 belle wheel barrows. I was notified that they were out of stock and would be back in 5 days. 3 months and no communication later, they turned up unannounced. At least this time they turned up as one package, the last time I ordered one through ITS, they decided it would be nice to ship it like an advent calendar sending me a piece of it each day. So far, 2 separate orders have been a disaster, wouldn’t recommend at all.
18. august 2026
Fast efficient delivery and good price.
18. august 2026
Besvarelse fra ITS
Hi,
Thank you for your kind feedback. We're pleased you were happy with the fast delivery and price.
We look forward to serving you again soon!
Besvarelse fra ITS
Hi Mr Kilford,
Thanks so much for your feedback – we're really pleased to hear you found it easy to order and your delivery arrived promptly.
If you need anything else, just let us know.
I just want everyone to know as before…
I just want everyone to know as before I thought they are one off the best company to get any tools you need to get the job done and i start to go to Luton shop as is closest to where i leave i spend more then 1000 on tools i then introduce to my friends who also spends a lot last week was promotion on Milwaukee tools if spent £400 excluding vat you get free level which normally cost £60 and when i ask for free gift they told me it hase to be in 1 bill to qualify for free gift and was told by manager o sorry we can't give you a free gift as we been giving too much free gift i couldn't believe my self what i was hearing i [hen told him that i don't have time now as my kids was waiting for me and tools that i purchased was in my car and i told him i can return everything now and re purchase them and you have no choice but to give me my free gift but i am running out off time but will be back return everything and never use them again everything I am saying now i have proof to back it up i have never seen so unprofessional manager in my life telling me to return everything then purchased them so it can be in 1 bill rather than 2 and i said i just purchased everything why to go through hassle making no sense whatsoever i just want everyone to know that there advertising free gift is something to make people go there and finding any excuse not to give you the free gift i personally will never ever use them again i did send email with my complaint i did include invoice 9n my email to them and ia been 1 week qnd got no reply
15. august 2026
Uopfordret anmeldelse
GreatCompany
Found ITS via an internet search and very happy I did. Good price on the battery for my drill and fast delivery.
18. august 2026
Besvarelse fra ITS
Hi Kevin,
Thanks so much for your feedback – it’s great to hear you were happy with the price and the fast delivery for your drill battery.
We look forward to seeing you shop with us again soon.
Great deal from ITS, and amazing after sales service.
A cordless Milwaukee lawn mower kit was ordered and delivered the next day, great service.
Unfortunately the mower was damaged, one front wheel being bent outwards, and the carton underneath showed evidence of a drop.
Stefani dealt with my report amazingly quickly, and a replacement was delivered within two days. A good price and excellent service from ITS.
17. august 2026
Besvarelse fra ITS
Hi Graeme,
Thank you for taking the time to leave such positive feedback.
I’m pleased we could arrange a replacement quickly and that you were happy with the service from myself 🙂
Glad I am the one to answer your Trustpilot and I look forward to speaking to you again Graeme!
Price and service
Best price, free battery and charger,delivered two days after order, what’s not to like?
17. august 2026
Besvarelse fra ITS
Hi Ian,
Thanks for taking the time to leave us such brilliant feedback.
We're pleased you're happy with the price, free battery and charger, and quick delivery.
Happy with product.
18. august 2026
Besvarelse fra ITS
Thank you for the 5-star review Jim, Pleased you were happy with the product purchased. We look forward to hearing from you again soon. - Stefani
Very please with the price of the items…
Very please with the price of the items I bought and the offers . Good delivery time
18. august 2026
Besvarelse fra ITS
Hi William,
Thanks so much for your 5-star review. I'm glad to hear you were pleased with the price, offers, and delivery time for your order.
We look forward to helping you again in the future.
Jaden
Great website with good price's
Great website with good price's. Very quick delivery is excellent.
7. maj 2026
Besvarelse fra ITS
Hi David,
Thank you for your fantastic feedback.
We're delighted to hear you found our prices competitive and received your order quickly.
Top company
Top company, great prices.
We always buy from ITS. I run two manufacturing sites, we buy the tools & equipment for both sites.
The prices are great, the delivery is seamless, any product delays are communicated straight away.
Deffo recommend ITS
29. juli 2026
Besvarelse fra ITS
Hi Paul, thank you for your fantastic feedback and for recommending ITS.
It’s great to hear that our prices, delivery service and communication have worked well for both of your manufacturing sites.
We really appreciate your continued custom.
Excellent value tools, excellent service.
Excellent value tools, excellent service.
Ordered on-line, as a new customer, spoke with a very helpful lady on the phone to confirm my age (i.e., to purchase bladed items), & the goods were with me (via DHL, also top service) within 48 hours.
Will definitely buy from ITS again. Thank you.
18. august 2026
Besvarelse fra ITS
Hi Pete,
Thanks so much for your feedback and for choosing ITS for your tools. I'm glad to hear you were happy with the service and your order arrived quickly.
We look forward to helping you again in the future.
Item as described and arrived on time…
Item as described and arrived on time as promised
17. august 2026
Besvarelse fra ITS
Good Afternoon,
Thank you for the 5⭐️ review. I am glad to hear that your order was exactly what you wanted and that it arrived on time 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
Great service as normal from its,I did…
Great service as normal from its,I did miss out on the raid by two days after spending 450 :-(
18. august 2026
Besvarelse fra ITS
Hi Ross,
Thanks for your kind feedback about our service.
I’m sorry you missed the RAID offer by just two days. Make sure to look out for may more promotions and sales in the upcoming weeks 🙂
If we can help assist you in any way let us know, we are happy to help!
Brilliant service
Brilliant service. I ordered by phone as I was unsure of the correct product, the lady was extremely helpful in getting me the right product & the order was received the following day. The price was very competitive and we will be using ITS again
17. august 2026
Besvarelse fra ITS
Hi,
Thank you for your fantastic feedback about order.
We're delighted to hear that our team helped you choose the right product, and that you were pleased with the next-day delivery and competitive price 🙂
We look forward to serving you again.
Missing parts sent immediately.
Missing parts sent immediately.
Unfortunately they went to the billing address not the delivery address but that isn't a biggie.
17. august 2026
Besvarelse fra ITS
Good Afternoon,
Thank you for the review. I am glad to hear that we were able to resolve the issues quickly for you and apologies for this going to the wrong address 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
utterly reliable service
right product right price delivered as promised which as i live offshore is very impressive
17. august 2026
Besvarelse fra ITS
Good Afternoon,
Thank you for the 5⭐️ review. I am glad to hear you have had an amazing experience with us and that it made it to you in good time 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.