Hippo Motor Group Anmeldelser 

3.182
TrustScore 4.5 ud af 5

4,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Hippo Motorgroup were fantastic. I'm very happy with my new car. Mark W was great as a Fleet Account Manager. He responded to calls and emails promptly and made the process easy and enjoyable.... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Customer service was very poor, waited over 3 hours for my car. Came on a 2 hour train journey never again just wanted my car was on the verge of collapsing Rehan, was helping me through out the whole... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Excellent experience. Many thanks to Callum at the Blackburn branch. Found finance for us when we had been struggling. Very helpful, knowledgeable , patient, and friendly. Very easy to use website.... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I have had a very good experience of buying a car through Hippo. From the enquiry through to reaching Matthew Knowles on the process in sales on purchasing and then receiving the car this morning fr... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Bilforhandler
  2. Finansmægler
  3. Leasingservice
  4. Autoforhandler
  5. Brugtvognsforhandler

Om Hippo Motor Group

Skrevet af virksomheden

Welcome to Hippo Motor Group

Hippo Motor Group is one of the UK’s leading automotive specialists, helping customers find, finance, lease and drive away in the perfect vehicle.

As a family-owned business with more than 60 years of experience in the motor trade, we’ve built our reputation on delivering expert advice, great value and a hassle-free experience from start to finish.

Whether you’re looking for:

  • Personal car leasing
  • Business car leasing
  • Vehicle finance
  • New and used cars
  • Vans
  • Prestige vehicles

Our award-winning team is here to help every step of the way.

From first enquiry to vehicle handover and aftercare support, we aim to make the whole process simple, transparent and enjoyable. Every vehicle prepared by Hippo goes through rigorous quality checks at our state-of-the-art preparation centre, giving customers confidence in their next vehicle.

We’re proud to support thousands of motorists across the UK with access to a wide choice of vehicles, nationwide delivery, dedicated account managers and flexible finance solutions.

If you’ve experienced Hippo Motor Group, we’d love to hear your feedback. Your review helps us continue improving and helps future customers choose a company they can trust.

The perfect vehicle. The right deal. The Hippo experience.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 99 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,3

Alle anmeldelser

(3.182)

673 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Bought a car just over 3 months ago &…

Bought a car just over 3 months ago & it’s broke down . They won’t help me . Car isn’t driving & needs recovered . Going days with ringing them car is stranded they sold me warranty with A1 that’s not fit for purpose as no one will fix the issue only Land Rover & they won’t pay out for this . I’m in Northern Ireland & don’t know what to do . So distressed.

4. august 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Delivery experience

Had a car delivered recently. Alan was amazing, very professional and friendly. Couldn’t ask for anyone better!

6. august 2026
Uopfordret anmeldelse
Hippo Motor Group-logo

Besvarelse fra Hippo Motor Group

Hi Hari,

Thank you for your wonderful feedback. We’re delighted to hear Alan provided such a professional and friendly delivery experience. It’s fantastic to know he made such a positive impression, and we’ll be sure to pass on your kind words. We truly appreciate your support.

Team Hippo

Bedømt til 5 ud af 5 stjerner

Amazing customer service

Amazing customer service. Very welcoming and helpful. Amazing team, big thanks to Liam, Kamal and Jonny. Definitely recommend going forward.

6. august 2026
Uopfordret anmeldelse
Hippo Motor Group-logo

Besvarelse fra Hippo Motor Group

Hi Ziya,

Thank you for your fantastic feedback. We’re delighted to hear you received such amazing customer service and found the team welcoming and helpful throughout. It’s great to know Liam, Kamal, and Jonny made such a positive impression. Your recommendation means a great deal to us, and we truly appreciate your kind words and support.

Team Hippo

Bedømt til 5 ud af 5 stjerner

Many thanks to David L for delivering…

Many thanks to David L for delivering our new car
Very thorough and patient showing us all the controls
Friendly and professional
Thank you 🌟 🌟🌟🌟🌟

6. august 2026
Uopfordret anmeldelse
Hippo Motor Group-logo

Besvarelse fra Hippo Motor Group

Hi Helen,

Thank you for your wonderful feedback. We’re delighted to hear David L provided such a thorough and patient handover, taking the time to explain all the controls. It’s great to know his friendly and professional approach made the experience so positive. We truly appreciate your kind words and support.

Team Hippo

Bedømt til 5 ud af 5 stjerner

Enjoyed coming to hippo i will be a…

Enjoyed coming to hippo i will be a returning customer thank you rehan

5. august 2026
Uopfordret anmeldelse
Hippo Motor Group-logo

Besvarelse fra Hippo Motor Group

Hi Ana,

Thank you for your wonderful feedback. We’re delighted to hear you enjoyed your experience with Hippo and that Rehan looked after you so well. It’s fantastic to know you’ll be returning in the future. We truly appreciate your kind words and support.

Team Hippo

Bedømt til 5 ud af 5 stjerner

Wonderful customer service from start…

Wonderful customer service from start to finish, Akeem H was always available over the phone for questions and always responded right away. Upon collection Matt was excellent and very helpful.

5. august 2026
Uopfordret anmeldelse
Hippo Motor Group-logo

Besvarelse fra Hippo Motor Group

Hi,

Thank you for your wonderful feedback. We’re delighted to hear you received excellent customer service from start to finish. It’s great to know Akeem H was always available to answer your questions and that Matt provided such a helpful collection experience. We truly appreciate your kind words and support.

Team Hippo

Bedømt til 5 ud af 5 stjerner

Brilliant service from start to finish

Brilliant service from start to finish.

Finalised by Liam - who was brilliant

5. august 2026
Uopfordret anmeldelse
Hippo Motor Group-logo

Besvarelse fra Hippo Motor Group

Hi,

Thank you for your fantastic feedback. We’re delighted to hear you received brilliant service from start to finish. It’s great to know Liam finished your experience on such a positive note. We truly appreciate your kind words and support.

Team Hippo

Bedømt til 5 ud af 5 stjerner

Made to feel very welcome when I…

Made to feel very welcome when I arrived. I was looked after by the team, especially Matt. The hand over was very easy. Will use Hippo again in the future.

5. august 2026
Uopfordret anmeldelse
Hippo Motor Group-logo

Besvarelse fra Hippo Motor Group

Hi Carl,

Thank you for your wonderful feedback. We’re delighted to hear you were made to feel so welcome and that Matt and the team looked after you throughout your visit. It’s great to know the handover was easy, and we’re thrilled to hear you’ll be using Hippo again in the future. We truly appreciate your kind words and support.

Team Hippo

Bedømt til 5 ud af 5 stjerner

Hippo Motorgroup were fantastic

Hippo Motorgroup were fantastic. I'm very happy with my new car.

Mark W was great as a Fleet Account Manager. He responded to calls and emails promptly and made the process easy and enjoyable.

David L was also brilliant when it came to delivery with great communication and a really knowledgeable handover.

Very pleased.

3. august 2026
Uopfordret anmeldelse
Hippo Motor Group-logo

Besvarelse fra Hippo Motor Group

Hi Rich,

Thank you for your fantastic feedback. We’re delighted to hear you’re so happy with your new car and that you had such a positive experience with Hippo Motor Group. It’s great to know Mark W made the process easy and enjoyable with his prompt communication, and that David L provided a knowledgeable handover and excellent delivery experience. We truly appreciate your kind words and support.

Team Hippo

Bedømt til 1 ud af 5 stjerner

Customer service was very poor

Customer service was very poor, waited over 3 hours for my car. Came on a 2 hour train journey never again just wanted my car was on the verge of collapsing Rehan, was helping me through out the whole process & reassured me that this will get sorted & also offered to order me food after getting emotional.

4. august 2026
Uopfordret anmeldelse
Hippo Motor Group-logo

Besvarelse fra Hippo Motor Group

Hi Sonja,

I’m sorry that your experience fell below the standard we expect. While I’m pleased Rehan supported and reassured you, the overall experience was clearly disappointing. Following your call with Adnan, we will review what happened internally and address any service failings identified. 

Thanks,
Chris – Customer Experience Manager

Bedømt til 5 ud af 5 stjerner

I have had a very good experience of…

I have had a very good experience of buying a car through Hippo. From the enquiry through to reaching Matthew Knowles on the process in sales on purchasing and then receiving the car this morning from Nick. Great communication throughout, I would highly recommend this company. To be honest a breath of fresh on customer service when buying the car. Well informed, polite and attentive answering all queries. A trusted company with good processes in place for everything.

Thank you Bhav

4. august 2026
Uopfordret anmeldelse
Hippo Motor Group-logo

Besvarelse fra Hippo Motor Group

Hi,


Thank you for your fantastic feedback. We’re delighted to hear you had such a positive experience from your initial enquiry through to the delivery of your new car. It’s wonderful to know Matthew Knowles and Nick provided great communication, kept you well informed, and delivered the high level of customer service you were looking for. Your recommendation means a great deal to us, and we truly appreciate your kind words and support.


Team Hippo

Bedømt til 5 ud af 5 stjerner

Buying the car was painless

Buying the car was painless, thanks. The car is exactly as described, and Alan who drove it to me did a great handover. All good.

3. august 2026
Uopfordret anmeldelse
Hippo Motor Group-logo

Besvarelse fra Hippo Motor Group

Hi Rupert,

Thank you for your fantastic feedback. We’re delighted to hear the car buying process was painless and that the vehicle was exactly as described. It’s great to know Alan provided a great handover and made sure everything went smoothly. We truly appreciate your kind words and support.

Team Hippo

Bedømt til 5 ud af 5 stjerner

The account manager dannile made the…

The account manager dannile made the whole process stress and pain free from find the car and finding the right finance package and matt who did the car hand over went through everything with the car

1. august 2026
Uopfordret anmeldelse
Hippo Motor Group-logo

Besvarelse fra Hippo Motor Group

Hi Dennis,


Thank you for your wonderful feedback. We’re delighted to hear Dannile made the whole process stress-free, from finding the right car to arranging the best finance package for your needs. It’s also great to know Matt provided a thorough handover and took the time to go through everything with you. We truly appreciate your kind words and support.

Team Hippo

Bedømt til 5 ud af 5 stjerner

Seamless handover by Josh Graham

Seamless handover by Josh Graham
Excellent customer service

1. august 2026
Uopfordret anmeldelse
Hippo Motor Group-logo

Besvarelse fra Hippo Motor Group

Hi Eve,

Thank you for your fantastic feedback. We’re delighted to hear Josh Graham provided a seamless handover and delivered excellent customer service. We truly appreciate your kind words and support.

Team Hippo

Bedømt til 5 ud af 5 stjerner

Great service from Matt and bright

1. august 2026
Uopfordret anmeldelse
Hippo Motor Group-logo

Besvarelse fra Hippo Motor Group

Hi John,

Thank you for your feedback. We’re delighted to hear Matt and Bright provided great service and made your experience a positive one. We truly appreciate your kind words and support.

Team Hippo

Bedømt til 5 ud af 5 stjerner

Alan was a mint lad

Alan was a mint lad, he had a little issue with traffic so was delayed a little. He let me know inadvance and was well informed on my vehicle. Cannot fault this company, from start to finish it was an absolute breeze.

31. juli 2026
Uopfordret anmeldelse
Hippo Motor Group-logo

Besvarelse fra Hippo Motor Group

Hi,

Thank you for your fantastic feedback. We’re delighted to hear Alan made your handover such a positive experience. We appreciate that he kept you informed about the traffic delay and that his knowledge of your vehicle made the collection straightforward. It’s wonderful to know the whole process was an absolute breeze from start to finish. We truly appreciate your kind words and support.

Team Hippo

Bedømt til 1 ud af 5 stjerner

I have recently had a turbo boost issue…

I have recently had a turbo boost issue which has been rectified through the warranty however the fault hasn't changed and is now worse than ever.

I have requested for a refund but they are refusing to reply to me.

I am now having to seek legal action against hippo motor group.

To add i have since reported the company to Trading Standards as I am currently left unable to drive the car and am still paying for finance

I have a son who I need to use the car to drop him off and pick him up from his mums and also for getting to work and am unable to do so

106905 ticket

17. juli 2026
Uopfordret anmeldelse
Hippo Motor Group-logo

Besvarelse fra Hippo Motor Group

Hi Jack,

I’m sorry to hear about your experience. We have now located your case, and it is under senior review. Our Customer Experience team is in contact with you directly and will provide a written update once the remaining information has been assessed.

Thanks,
Chris – Customer Experience Manager

Bedømt til 5 ud af 5 stjerner

Amazing experience

Amazing experience with Bailey D, and Matt C in Baileys absence. Great from start to finish from choosing the car to picking it up. Communication between the colleagues is great so they are all able to answer questions. Would recommend.

31. juli 2026
Uopfordret anmeldelse
Hippo Motor Group-logo

Besvarelse fra Hippo Motor Group

Hi Erin,

Thank you for your fantastic feedback. We’re delighted to hear Bailey D and Matt C provided such an amazing experience from start to finish. It’s great to know the process of choosing and collecting your car was smooth, and that the team’s communication helped ensure all your questions were answered. Your recommendation means a lot to us, and we truly appreciate your kind words and support.

Team Hippo

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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