I contacted Steph to see if she could find a holiday to a named hotel on specific dates. Steph came back with exactly what we wanted. We booked, Steph kept me informed through all stages including pro... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Steph never fails to provide me with the best service. Always personal, attentive, informative and honest. Steph is always very patient with my questions and goes above and beyond to book my family th... Se mere
Virksomheden har svaret
Steph has been lovely to work with booking our holidays. We now have 2 exciting holidays to look forward to. She has given us suggestions, answered any questions we had very quickly and once we decide... Se mere
Virksomheden har svaret
Steph went above and beyond to help us book our holiday and everything was done so quickly and professionally.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
Personal Travel Consultant Steph Haden, TF5, Telford, Storbritannien
- 1743816870
4,9
Fremragende
193 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
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Holiday sesrch
I contacted Steph to see if she could find a holiday to a named hotel on specific dates. Steph came back with exactly what we wanted. We booked, Steph kept me informed through all stages including process to book our seats. Great service.
16. juli 2026
Besvarelse fra Hays Travel - Steph Haden
Thank you so much for taking the time to leave me a review. It was my absolute pleasure to help you get the holiday you were looking for. Thank you very much for booking with me :-)
Steph went above and beyond to help us…
Steph went above and beyond to help us book our holiday and everything was done so quickly and professionally.
14. juli 2026
Besvarelse fra Hays Travel - Steph Haden
Thank you so much for leaving me a review Kath. It was my absolute pleasure to help you book your safari to be reunited with your friends. I can't wait to hear all about it! :-)
Highly recommend and will always use Steph
Steph never fails to provide me with the best service. Always personal, attentive, informative and honest. Steph is always very patient with my questions and goes above and beyond to book my family the perfect holiday. I have been booking through Steph for many years and will continue to do so. Thank you Steph, already looking forward to the next one!
11. juli 2026
Besvarelse fra Hays Travel - Steph Haden
Thank you so much for leaving me a review Michelle. It's been a pleasure as always to help you pland and book your next trip away. Looking forward to hearing all about your time at Disneyland :-)
Brilliant.
Brilliant.. always there to advise, will continue to book my holidays with Steph
2. juli 2026
Besvarelse fra Hays Travel - Steph Haden
Thank you so much for leaving me a review Julie. It was my pleasure to assist you again, this will be a great one with all your extended family :-)
Besvarelse fra Hays Travel - Steph Haden
Thank you so much for taking the time to leave me a review Jackie. It was a pleasure to help you find the ideal cruise for you all again and the cabin types to suit what you were after. I look forward to hearing all about it :-)
Exceptional Service
As always, exceptional service from Steph, going above and beyond to ensure we get exactly what we are looking for in our holiday.
25. juni 2026
Besvarelse fra Hays Travel - Steph Haden
Thank you so much for taking the time to leave me a review Julie. Looking forward to hearing all about this cruise with the cricket legends on board, it sounds fab! :-)
Steph has been lovely to work with…
Steph has been lovely to work with booking our holidays. We now have 2 exciting holidays to look forward to. She has given us suggestions, answered any questions we had very quickly and once we decided was really quick and efficient in getting them booked and all the confirmations sent out to us. Not once did she try and rush or push us into booking. We will certainly book through her again. Thanks Steph for all your help.
18. juni 2026
Besvarelse fra Hays Travel - Steph Haden
Thank you so much for leaving me a review Jayne. It's been an absolute pleasure to help with both holidays. I'm so pleased to hear you were happy with my service, I always say I'm the least pushy sales person in sales :-). I look forward to hearing all about your fabulous safari and river cruise.
Steph has been helping us with our…
Steph has been helping us with our holidays for several years. Our daughter is in a wheelchair and needs the hotel to be accessible for her. Steph is very helpful and spends a lot of time and effort finding us the right place at the right price.
So thank you Steph for all your time and support
10. juni 2026
Besvarelse fra Hays Travel - Steph Haden
Thank you so much for taking the time to leave me a review. It is always my pleasure to help you find the right hotel for your daughter's needs :-)
Steph has been extremely helpful
Steph has been extremely helpful, provided lots of information and a great service provided all round. Thank you
9. juni 2026
Besvarelse fra Hays Travel - Steph Haden
Thank you so much for taking the time to leave me a review. It was a pleasure helping you find the right cruise for you and I will look forward to hearing all about it :-)
Great service as usual
Steph was able to find, book and price match the holiday we had seen. All sorted in a morning. Great service from Steph as usual.
9. juni 2026
Besvarelse fra Hays Travel - Steph Haden
Thank you so much for taking the time to leave me a review and for booking with me again. It was a pleasure to help you book your favourite hotel again, I hope you have another fantastic holiday :-)
Steph Haden was so plesent and helpful…
Steph Haden was so plesent and helpful she got us everything we wanted that is why we always book with her
3. juni 2026
Besvarelse fra Hays Travel - Steph Haden
Thank you for taking the time to leave me a review Dawn. It's always a pleasure to help you, I look forward to heating all about your time in Ibiza :-)
5 star service again
5 star service again, used steph multiple times now wouldn't use anyone else
2. juni 2026
Besvarelse fra Hays Travel - Steph Haden
Thank you so much for your review Mick. It's an absolute pleasure to help you and your family, your next one will be here before you know it! Looking forward to hearing all about it :-)
Steph was great at advising us for a…
Steph was great at advising us for a cruise with young children. Would highly recommend.
25. maj 2026
Besvarelse fra Hays Travel - Steph Haden
Thank you so much for taking the time to leave me a review Julie. It was a pleasure to be able to help you find a cruise that suited you and your family with both the itinerary and cabin type you were looking for. I'll be looking forward to hearing all about it :-)
Excellent customer service from a…
Excellent customer service from a knowledgeable consultant.
22. maj 2026
Uopfordret anmeldelse
Besvarelse fra Hays Travel - Steph Haden
Hi Paul, thank you for taking the time to leave me a review. It was a pleasure to be able to plan your New Zealand trip around the cruise that you found. I will be looking forward to hearing all about it :-)
Highly recommend
Steph is brilliant at finding and booking holidays! We have booked 2 cruises so far.
Creates a very personal service from start to finish.
She is efficient at getting the confirmations and paperwork sent out, i would definitely recommend using steph to book future holidays! Thank you 😊
12. maj 2026
Besvarelse fra Hays Travel - Steph Haden
Thank you so much for your review Stacie, it really means a lot. It's been my pleasure to help you book a second cruise (very jealous!). I look forward to hearing all about it :-)
Massive thank you to Steph for…
Massive thank you to Steph for organising an amazing Disneyland Paris trip for my Mum’s birthday and my nephew Hunter’s 4th birthday! ✨🎂🏰
Steph sorted absolutely everything for us — flights, hotel accommodation within a 10 minute walk to the parks, and even made sure the hotel had a swimming pool which was perfect after long days in the parks.
The package included 3 day park tickets, meal packages, an extra special character banquet, and even a Mickey Mouse birthday cake for Hunter which made the trip feel really magical. 🎉🐭
Nothing was too much trouble, the prices were really good, and the whole process was stress free from start to finish. Her customer service was fantastic and you can tell she genuinely cares about making trips special for families.
Highly recommend Steph if you want someone who goes the extra mile and takes the hassle out of planning a big trip!
4. maj 2026
Uopfordret anmeldelse
Besvarelse fra Hays Travel - Steph Haden
Thank you so much for taking the time to leave me a review Mel. It was my absolute pleasure to help plan this special trip for 2 birthday celebrations. I'm so thrilled to hear you all had such a wonderful time and thank you for allowing me to share your photos. I very much look forward to helping you plan other trips in future :-)
I can’t thank Steph enough for all her…
I can’t thank Steph enough for all her help planning our holiday to Thailand! From start to finish her service was fantastic — friendly, professional, and incredibly patient while helping us find the perfect trip.
She really listened to what we wanted and put together an amazing holiday that we’re so excited about. Nothing was ever too much trouble, and she made the whole booking process completely stress-free.
I would highly recommend Steph to anyone looking to book a holiday, and I wouldn’t hesitate to use her again in the future. Thanks again for everything!
1. maj 2026
Besvarelse fra Hays Travel - Steph Haden
Thank you so much for taking the time to leave me a review. It has been my absolute pleasure to help you and your family find an itinerary that worked for you all at a price you were happy with. I'll be very much looking forward to hearing all about it :-)
Really easy to book and v helpful
Really easy to book and v helpful, quickly sorted my exact cruise package . Will use again for next years holiday .
8. april 2026
Besvarelse fra Hays Travel - Steph Haden
Thank you so much for your review Claire. It was a pleasure to help you both, I look forward to hearing all about it :-)
Steph is an excellent travel agent I’ve…
Steph is an excellent travel agent I’ve used numerous times, and she never disappoints. She’s reliable, responsive, and always goes the extra mile to find the best options. Every trip she’s arranged has been smooth and stress-free. Highly recommend!
21. marts 2026
Besvarelse fra Hays Travel - Steph Haden
Thank you so much for your review Jackie. It is always a pleasure to help you :-)
Steph was brilliant from start to…
Steph was brilliant from start to finish, gave me lots of affordable options and was very quick in replying when we needed to make tweaks to the booking. All documents were emailed over asap and I feel I have everything I need for an enjoyable trip.
25. marts 2026
Besvarelse fra Hays Travel - Steph Haden
Thank you so much for taking the time to leave me a review. It was an absolute pleasure to help you find the ideal break away. Not long to wait! :-)
Dette er Trustpilot
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