Always a pleasure to book at Hays Pontypridd with the lovely Meeyen. She is so helpful in helping us arranging our dream holidays around the world. From itinerary to price we always get the best deal... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We went into Hays Branch Pontypridd and spoke to MeeYen , who we have previously booked through, about a cruise in 2028. As usual MeeYen was very helpful, knowledgeable and friendly , a pleasure to t... Se mere
Virksomheden har svaret
Great Service, very helpful staff and a pleasure to do business with Ellie has covered everything I have asked for and at a very good price too Have used Hays Pontypridd on numerous occasions and... Se mere
Virksomheden har svaret
We had specific requirements for two of our youngest grandchildren (cousins not siblings). These were short haul flights and young children's water park slides. We had looked on the internet and narr... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
19 Taff street, CF37 4UA, Pontypridd, Storbritannien
- 01443 606004
4,9
Fremragende
503 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very helpful in finding better flight…
Very helpful in finding better flight times for holiday I booked.
19. august 2026
Besvarelse fra Hays Travel - Pontypridd
Hi Linda,
Thank you for your wonderful 5-star review! We are so pleased we could assist you in finding suitable flight times for your holiday. We appreciate your feedback.
Kind Regards
Hays Travel Pontypridd
Lovely lady helped me find excatly what…
Lovely lady helped me find excatly what i wanted ..very pleasent ..got great deal ..fab service no stress
25. august 2026
Besvarelse fra Hays Travel - Pontypridd
We are so happy to hear that our team member provided such pleasant and stress-free service, helping you find exactly what you wanted and a great deal. We appreciate your wonderful feedback! Thank you - Meeyen ☺️
Excellent service
From start to finish the young lady was very helpful and informative to get us the best experience for our forthcoming holiday.
23. august 2026
Besvarelse fra Hays Travel - Pontypridd
Thank you for your wonderful 5-star review! We are so pleased to hear that our colleague was so helpful and informative in assisting you with your holiday plans.
Kind Regards
Hays Travel Pontypridd
Very friendly and helpful staff who…
Very friendly and helpful staff who helped us to get our trip sorted 👍
21. august 2026
Besvarelse fra Hays Travel - Pontypridd
Max,
Thank you so much for your wonderful feedback! We are delighted to hear that our staff were friendly and helpful in getting your trip sorted.
Really great staff
Lovely friendly helpful and knowledgable staff. Made everything easy snd relaxed
21. august 2026
Besvarelse fra Hays Travel - Pontypridd
Thank you so much for your wonderful feedback! We are delighted to hear that our staff made everything easy and relaxed for you.
Kind Regards
Hays Travel Pontypridd
Besvarelse fra Hays Travel - Pontypridd
Hi John,
Thank you so much for your review!
Kind regards
Hays Travel Pontypridd
Besvarelse fra Hays Travel - Pontypridd
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team to be professional, friendly, and respectful.
Kind Regards
Hays Travel Pontypridd
Great being able to sit and talk things…
Great being able to sit and talk things through face to face.
Mee Yen lovely young lady.
21. juli 2026
Besvarelse fra Hays Travel - Pontypridd
Thank you for your wonderful feedback! We are so pleased to hear that you enjoyed being able to discuss things face to face with Mee Yen. We truly appreciate your kind words.
Excellent Service
Excellent Service. Friendly and extremely helpful staff. Excellent follow up Service. Impressed.
26. juli 2026
Besvarelse fra Hays Travel - Pontypridd
Hi Julie,
Thank you so much for taking the time to share your wonderful feedback! We are so pleased to hear that you experienced excellent service and found our staff to be friendly and helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel Pontypridd
Excellent Service
From start to finish the service we received was Excellent, Mee Yen went above and beyond to get us the best deal Available for a party of 4 Adults and actually Reduced the Price of the Holiday advertised after a Promotional Code had been added,
She took the time to listen to our needs and Suggested things we could ask for but not always guaranteed, Rather than Myself as Lead Passenger Print the Documentation when Ready, Mee would print it herself and then get in Touch.
What more could you ask for from a Representative of Hay’s Travel.
25. juli 2026
Besvarelse fra Hays Travel - Pontypridd
Hi Paul,
Thank you for your wonderful feedback! We are so pleased to hear that you received such excellent service. It's fantastic to know that MeeYen went above and beyond to find you the best deal and listened carefully to your needs. We truly appreciate your kind words and are delighted to know you had such a positive experience.
Kind Regards
Hays Travel Pontypridd
Besvarelse fra Hays Travel - Pontypridd
Hi Dean,
Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with our customer service.
Kind Regards
Hays Travel Pontypridd
Great Service
Great Service, very helpful staff and a pleasure to do business with
Ellie has covered everything I have asked for and at a very good price too
Have used Hays Pontypridd on numerous occasions and the Great Service you receive from everyone there keeps you returning
23. juli 2026
Besvarelse fra Hays Travel - Pontypridd
Hi Richard,
Thank you so much for your wonderful review! We are so pleased to hear that Ellie provided you with everything you asked for and that you've had such positive experiences with us. We truly appreciate your continued loyalty.
Kind Regards
Hays Travel Pontypridd
The lady who severed me was very kind…
The lady who severed me was very kind and efficient dealt with all my requirements.
21. juli 2026
Besvarelse fra Hays Travel - Pontypridd
Thank you for your wonderful feedback!
Kind Regards
Hays Travel Pontypridd
Excellent care of the team in the…
Excellent care of the team in the pontypridd branch, book all my holidays with them , 5*
18. juli 2026
Besvarelse fra Hays Travel - Pontypridd
Thank you for your kind words! and thanks for always using Hays Travel Pontypridd :)
Excellent customer service
A very welcoming, polite experience.
You make booking so easy .
16. juli 2026
Besvarelse fra Hays Travel - Pontypridd
Hi Afra ,
Thank you for your wonderful feedback! We are so pleased to hear that your experience was welcoming and polite, and that everything was made easy. We truly appreciate you choosing us!
Kind Regards
Hays Travel Pontypridd
Friendly and helpful staff
12. juli 2026
Besvarelse fra Hays Travel - Pontypridd
Hi Carrie Anne,
Thank you for your kind review! We are so pleased to hear that our team provided you with friendly and helpful service. We truly appreciate your positive feedback.
Kind Regards
Hays Travel Pontypridd
Besvarelse fra Hays Travel - Pontypridd
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience.
Kind Regards
Hays Travel
Good service…
The lady who helped us was knowledgeable and quickly understood wha t we were looking for.
The office was pleasant and we were made to feel welcome without any pressure.
30. juni 2026
Besvarelse fra Hays Travel - Pontypridd
Hiya Margaret,
Thank you for your wonderful review! We are so pleased to hear that our team member was knowledgeable and understood your needs, making you feel welcome and comfortable.
Kind Regards
Hays Travel Pontypridd
Booking a cruise for 2028
We went into Hays Branch Pontypridd and spoke to MeeYen , who we have previously booked through, about a cruise in 2028. As usual MeeYen was very helpful, knowledgeable and friendly , a pleasure to talk to. We booked our cruise with no problems , very happy customers. Thankyou MeeYen x
24. juni 2026
Besvarelse fra Hays Travel - Pontypridd
Hiya Anne,
We are so pleased to hear you had such a positive experience with MeeYen again. Thank you for your kind words and continued loyalty!
Kind Regards
Hays Travel Pontypridd
Elouise made our booking experience…
Elouise made our booking experience easy, she was knowledgeable and offered her opinions on what she thought was better options for us.
A friendly and professional experience
23. juni 2026
Besvarelse fra Hays Travel - Pontypridd
Thank you for your wonderful review! We are so pleased to hear that your booking experience was easy, friendly, and professional.
Kind Regards
Hays Travel
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.