Quick and easy communication, Sam listened to what I wanted and got back to me quickly with all the available options. She then followed up timely and got everything booked for me. I'm so happy and wo... Se mere
Lokation
Skift lokationGround Floor Gilbridge Houe, High Street West, SR1 3LH Sunderland, England, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was contacted very quickly by Samantha to help me arrange my holiday using salary sacrifice. She took the time to introduce herself and explain the process and then listened to my requirements. She... Se mere
Samantha Simpson, the Virtual Contact Centre Team Leader is amazing at finding the best holidays for us. She's helped us find our last 3 holidays and they have always been brilliant :)
I booked a break to Amsterdam through my NHS salary sacrifice scheme and this couldn't have been any easier. I dealt with Samantha who put me together a package so quickly that involved everything I h... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
Ground Floor Gilbridge Houe, High Street West, SR1 3LH, Sunderland, England, Storbritannien
- 0191 4570106
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Emmie was very helpful and patient with…
Emmie was very helpful and patient with all my queries
Quick and easy communication
Quick and easy communication, Sam listened to what I wanted and got back to me quickly with all the available options. She then followed up timely and got everything booked for me. I'm so happy and would recommend to anyone and everyone.
Great service
Samantha from the salary sacrifice team was brilliant and went above and beyond.
Excellent service with Samantha Simpson…
Excellent service with Samantha Simpson quick and efficient
Efficient service
I was contacted very quickly by Samantha to help me arrange my holiday using salary sacrifice. She took the time to introduce herself and explain the process and then listened to my requirements. She didn't try to upsell anything as I think she knew I had already a good idea of what I needed and that upselling may have prevented me from booking. Samantha got everything booked efficiently and quickly but ensured she found me the best deal and best flight times etc. I think the only thing I'd suggest improvement on is the documentation you recieve via email. It's not overly clear about check in processes, luggage etc. I wouldn't hesitate to book with Hays Travel again and would definitely recommend speaking to Samantha as she was excellent and efficient.
Samantha Simpson
Samantha Simpson, the
Virtual Contact Centre Team Leader is amazing at finding the best holidays for us. She's helped us find our last 3 holidays and they have always been brilliant :)
Samantha our agent was excellent
Samantha our agent was excellent, very helpful and knowledgeable. She took the time to help us find a holiday tailored to our family and within budget.
Sam is amazing
Fabulous Service
My agent Samantha was excellent.she made sure to stick to the plan we discussed and kept everything within my budget. She also provided a great range of well-thought-out suggestions. Her professionalism and attention to detail made the whole process smooth and stress-free.
Sam was very helpful and prompt with…
Sam was very helpful and prompt with booking my trip. I would definitely use and recommend Hays travel.
Amazing service
Amazing service, Samantha was very knowledgeable and really good - she is an asset to your team. I will definitely be using Hays again
Samantha Simpson is a pleasure to book with
This is the 2nd year that I have booked a holiday with Samantha Simpson and both times she has been courteous, very friendly, easy to communicate with and has made my booking experience a positive one
Great experience
Was offered 4 different holidays to suit my small budget and was given time to look into them and decide what was best for us. Quick , friendly and efficient service.
NHS Salary Sacrifice Scheme
I booked a break to Amsterdam through my NHS salary sacrifice scheme and this couldn't have been any easier. I dealt with Samantha who put me together a package so quickly that involved everything I had asked for at a great price too! I would definitely use Hays Travel again in the future!
great customer service
Retro booking system
The person who finally booked our holiday was very helpful. The slightly low rating I have given is due to the archaic booking process for NHS staff. Having to book a holiday on the phone made me feel like I was back in the 1980s and it did not always seem easy to check out suggestions online. Haven't been on the holiday yet, but hopefully that side of things will all be good!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







