Another great service. Second time a group of us has booked through The Lovely Lucy! We tell her the destination & dates and she delivers every time & bearing in mind she has to accommodate differen... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Booking our first cruise with no clue what to do or where you start. We were looked after by Lucy, who took us through the whole process and itinerary, from overnight hotel stay, parking, picking a c... Se mere
Virksomheden har svaret
Fantastic customer service from Charlene at the Kirby branch. Really clear and consice information. Made the whole experience stress free! Why have I not booked through Hayes travel before????! So sim... Se mere
Virksomheden har svaret
Lucy was just amazing sorting our holiday to Thailand We had the poor girl up the wall and she worked really hard to get us exactly what we wanted Thank you Lucy for all your hard work
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
19 St. Chad's Parade, L32 8RD, Kirkby, Storbritannien
- 01514386596
4,9
Fremragende
915 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Helped us choose a cruise for next…
Helped us choose a cruise for next year. Helped in choosing cabin. Was very pleasant and helpful
19. juli 2026
Called in on the off chance of a little…
Called in on the off chance of a little 4 day break to anywhere, the young lady found us a lovely 4 day break which is exactly what we wanted, bnb 2and a half hour flight at the med playa bali in benalmadena, told us about it took payment and gave us all the paperwork and we were off the next day, we had a lovely little break and we thank hays for providing a brilliant service,
14. juli 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
They just get it right 👍
8. juli 2026
Besvarelse fra Hays Travel - Kirkby
James,
We're so glad to hear we hit the mark for you! Thank you for your wonderful feedback.
Kind Regards
Hays Travel
Another great service ⭐️⭐️⭐️⭐️⭐️
Another great service. Second time a group of us has booked through The Lovely Lucy!
We tell her the destination & dates and she delivers every time & bearing in mind she has to accommodate different departure airports! She has absolutely nailed it with the brief this time & found us some amazing hotels in Thailand for a multi centre holiday. She will always be our first port of call ⭐️⭐️⭐️⭐️⭐️
13. juli 2026
Besvarelse fra Hays Travel - Kirkby
Debbie Samuels,
Thank you so much for your wonderful 5-star review! We are absolutely delighted to hear that you've had another great experience with us and that we consistently deliver on your travel needs, even with different departure airports. It's fantastic to know that we've found you amazing hotels in Thailand for your multi-centre holiday. We truly appreciate your loyalty and look forward to being your first port of call for all your future adventures!
Kind Regards
Hays Travel
Lucy was just amazing
Lucy was just amazing sorting our holiday to Thailand
We had the poor girl up the wall and she worked really hard to get us exactly what we wanted
Thank you Lucy for all your hard work
14. juli 2026
Besvarelse fra Hays Travel - Kirkby
PAula,
Thank you so much for your wonderful review! We are so pleased to hear that our colleague worked hard to get you exactly what you wanted for your holiday. We really appreciate your kind words.
Kind Regards
Hays Travel
Besvarelse fra Hays Travel - Kirkby
So happy we were so helpful at the time of booking. See you in store again soon.
Thanks
Hays Travel Kirkby
Always book with hays Kirkby its so…
Always book with hays Kirkby its so easy and staff so friendly very knowledgeable wouldn’t go anywhere else 👏
9. juli 2026
Besvarelse fra Hays Travel - Kirkby
Thank you for your wonderful review! We are so pleased to hear that you find booking with us easy and our staff friendly and knowledgeable. We truly appreciate your loyalty!
Thanks
Hays Travel Kirkby
Fantastic customer service from…
Fantastic customer service from Charlene at the Kirby branch. Really clear and consice information. Made the whole experience stress free! Why have I not booked through Hayes travel before????! So simple!! I also got a great deal on the holiday we wanted! Thank you!! ❤️
8. juli 2026
Besvarelse fra Hays Travel - Kirkby
Tracey Smith,
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that your experience was stress-free and that you secured a great deal. We appreciate you choosing us!
Kind Regards
Hays Travel
Good positive experience
Good positive experience
Megan very helpful as first time booking a cruise
7. juli 2026
Besvarelse fra Hays Travel - Kirkby
Thank you for your wonderful feedback! We are so pleased to hear that our team member was very helpful in assisting you with your first cruise booking. We hope you have a fantastic trip!
Thanks
Hays Travel Kirkby
Brilliant service from Francine at…
Brilliant service from Francine at Kirkby branch once again
7. juli 2026
Besvarelse fra Hays Travel - Kirkby
Thank you for taking the time to share your positive feedback. We are so pleased to hear that you received brilliant service once again
Thanks
Hays Travel Kirkby
Besvarelse fra Hays Travel - Kirkby
Grateful so much for your kind words! We are delighted to hear that you had such a positive experience with our team member.
Thanks
Hays Travel Kirkby
My visit to heyes travel Kirkby was…
My visit to heyes travel Kirkby was great. Sam was brilliant. Very helpful, efficient and polite
5. juli 2026
Besvarelse fra Hays Travel - Kirkby
We are so pleased to hear that our team was able to provide you with such a positive experience. We truly appreciate your kind words.
Thanks
Hays Travel Kirkby
Great experience and easy to book plus…
Great experience and easy to book plus they got our holiday with Tui cheaper than online including our long haul flight in premium class thank you Hays travel
3. juli 2026
Besvarelse fra Hays Travel - Kirkby
We are so pleased to hear that you had such a positive experience and that we could help you find the perfect holiday at the right price. We look forward to assisting you with your future travel plans.
Thanks
Hays Travel Kirkby
Another amazing experience with the kirkby branch !
Second holiday booked this year with the kirkby branch! Girls are so helpful efficient and always happy. Wouldn't book anywhere else ! X
2. juli 2026
Besvarelse fra Hays Travel - Kirkby
Thank you for your wonderful feedback! We are so pleased to hear that you received such excellent service. We hope you have an amazing time on your holidays and we hope to see you soon!
Kind Regards
Hays Travel
Customer service
We booked with hays last year and the customer service was fantastic, my hubby and me struggle with technology, but the girls in Kirkby branch were so helpful 👍👍
1. juli 2026
Besvarelse fra Hays Travel - Kirkby
Irene Clark,
We are so pleased to hear that our team was able to provide such helpful service, especially with technology. We always strive to make the booking process as easy and pleasant as possible for everyone.
Kind Regards
Hays Travel
Very good personal service
Very good personal service and good knowledge to get you a good deal
30. juni 2026
Besvarelse fra Hays Travel - Kirkby
customer,
Thank you for your wonderful feedback! We are so pleased to hear that you received excellent personal service and found a great deal with our knowledgeable team.
Kind Regards
Hays Travel
Always looked after
Fran has always looked after us over the years, great service goes above and beyond 👏
23. juni 2026
Besvarelse fra Hays Travel - Kirkby
customer,
Thank you for your wonderful feedback! We are so pleased to hear that our team consistently provides excellent service and goes above and beyond for you.
Kind Regards
Hays Travel
The young lady that seem to us today…
The young lady that seem to us today was excellence went above and beyond if I was 50 years younger, I’d marry her
30. juni 2026
Besvarelse fra Hays Travel - Kirkby
Thanks for your review
We go every year to book our holiday…
We go every year to book our holiday they are always so friendly, helpful and look for the best deals to suit our budget
29. juni 2026
Besvarelse fra Hays Travel - Kirkby
Thank you for your wonderful feedback! We are so pleased to hear that we consistently provide friendly and helpful service, always finding the best deals to suit your budget.
Thanks
Hays Travel Kirkby
Dette er Trustpilot
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