We had previously had a quote for a Norwegian cruise in May but had been in no rush to book. We visited Keynsham branch this week to finally book! The assistant took her time to answer our queries... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Jayne at Keynsham branch was the most helpful, we only visited the area for a coffee, popped in to the shop, not knowing what we wanted, we only had days that we could go. She was kind and patient... Se mere
Virksomheden har svaret
Ellie helped me with progressing my holiday which I then booked. I was very pleased with Ellie's friendly, helpful and efficient approach. I felt comfortable and at ease.
Virksomheden har svaret
An absolute pleasure to book a holiday with Hays Travel, Keynsham. The staff are so friendly, talk you through the booking process at every stage. Very professional. Wouldn't book with anyone else.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
52 High Street, BS31 1DX, Keynsham, Storbritannien
- 01174055609
4,9
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very friendly and helpful staff
28. juli 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Besvarelse fra Hays Travel - Keynsham
Thank you for your kind review - Elle
Ellie helped me with my progressing my…
Ellie helped me with progressing my holiday which I then booked. I was very pleased with Ellie's friendly, helpful and efficient approach. I felt comfortable and at ease.
25. juli 2026
Besvarelse fra Hays Travel - Keynsham
Thank you for your lovely review, I am so pleased we booked you a lovely holiday! - Elle
Jayne at Keynsham is the best
Jayne at Keynsham branch was the most helpful, we only visited the area for a coffee, popped in to the shop, not knowing what we wanted, we only had days that we could go.
She was kind and patient with us, and our needs were met, which was amazing as we are a party of three, our ages are 20, 51, 74 so a lot to accommodate.
17. juli 2026
Besvarelse fra Hays Travel - Keynsham
What a lovely review, Thank you so much, lovely to meet you all. Have a fabulous holiday Jayne
Follow up and booking based on a quote
We had previously had a quote for a Norwegian cruise in May but had been in no rush to book.
We visited Keynsham branch this week to finally book!
The assistant took her time to answer our queries on dates, cabin options, cabin location and lots more. We did not feel rushed or that any of our questions were silly or dismissed. Excellent customer service and we will book with Hayes Travel again I am sure 😊
21. juli 2026
Besvarelse fra Hays Travel - Keynsham
Glad to hear you had great Customer Service from Ellie - Jayne, Manager
Besvarelse fra Hays Travel - Keynsham
Thank you for your lovely review, it was a pleasure booking your holiday.
Best Wishes,
Elle
Great service
Very helpful and took time to ensure the best holiday was suited to our needs.
19. juli 2026
Besvarelse fra Hays Travel - Keynsham
Thank you for your lovely review, it was a pleasure booking your holiday.
Best Wishes,
Helen
Very polite and professional member of…
Very polite and professional member of staff , nothing too much trouble and tried to get best deal for us
19. juli 2026
Besvarelse fra Hays Travel - Keynsham
Thank you very much for your kind review. It was a pleasure to book your holiday! :)
Kind Regards,
Elle
Besvarelse fra Hays Travel - Keynsham
Thank you for your lovely comments . Jayne
Jessie was very helpful
15. juli 2026
Besvarelse fra Hays Travel - Keynsham
Susan Davis,
Thank you for your lovely review! I appreciate your feedback.
Kind Regards
Jessie
The staff are very good and tell you…
The staff are very good and tell you everything you need to know. Very helpful. You walk out and feel your holiday is completely sorted for you. 😎
15. juli 2026
Besvarelse fra Hays Travel - Keynsham
Janet Wildy,
Thank you for your wonderful review! I'm so pleased to hear that our team and I was helpful and made you feel completely sorted for your holiday. We appreciate your kind words!
Kind Regards
Imogen
Besvarelse fra Hays Travel - Keynsham
Thank you for your lovely review as always Jayne & Jess
Besvarelse fra Hays Travel - Keynsham
Thank you for your lovely review. It was a pleasure to book your cruise. Best Wishes Elle
We had set dates that we wanted to find…
We had set dates that we wanted to find a cruise for.Elle was so helpful as we didn't want to fly and cruise only cruise from Southampton. Because it would be classed as a late booking we were limited in our choice. Elle checked all cruise ships that were sailing on our dates we gave her from Southampton. She found us a few , which we made our choice and left the agency very happy. Keynsham has a lovely atmosphere and all the staff are lovely. Whenever we want a holiday Hays at Keynsham is where you will find us looking.
13. juli 2026
Besvarelse fra Hays Travel - Keynsham
Thank you for your lovely review. I am so glad we managed to find you a perfect cruise and I am sure you will have a wonderful time. Best Wishes Elle
Very good all round staff very helpful…
Very good all round staff very helpful booking process good
8. juli 2026
Besvarelse fra Hays Travel - Keynsham
Thank you for your very kind review it was a pleasure to book your trip. Thanks Helen.
An absolute pleasure to book a holiday…
An absolute pleasure to book a holiday with Hays Travel, Keynsham. The staff are so friendly, talk you through the booking process at every stage. Very professional. Wouldn't book with anyone else.
7. juli 2026
Besvarelse fra Hays Travel - Keynsham
Thank you so much for your kind review. It was a pleasure to book your holiday!!
Best Wishes,
Elle
Besvarelse fra Hays Travel - Keynsham
Thank you for your lovely review. It was a pleasure to arrange your holiday for you! Best Wishes Jessie
Easy to book and knowledgeable staff
Easy to book and knowledgeable staff. Thank you Imogen and Jesse (Keynsham) for all your help and reassurance.
30. juni 2026
Besvarelse fra Hays Travel - Keynsham
Hi Mrs Russ,
Jessie and I are so pleased to hear our team made everything easy for you and provided such great help and reassurance. Thank you for your kind words! Any further questions, always reach out :)
Kind Regards
Imogen and Jessie
Nothing to much trouble for staff go…
Nothing to much trouble for staff go out of their way to get what we want
20. juni 2026
Besvarelse fra Hays Travel - Keynsham
Thank you for your lovey review! Always a pleasure to book your holidays for you. Best Wishes Immy
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