Two trips - one in Europe - one International - From start to finish, the team arranged both trips smoothly and confidently, giving me peace of mind. I would highly recommend the Ipswich branch to an... Se mere
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Spoke with Reece, he remembered me from previous bookings. Made the booking process easy, pulling up my details already recorded. He's friendly and professional.
Virksomheden har svaret
I met Ele the travel consultant at the Ipswich branch when booking my first holiday 2 years ago. Her knowledge and expertise, friendly approach and being so helpful she now knows what kind of holiday... Se mere
Virksomheden har svaret
The young man that served us was extremely polite and exceptionally good at his job, his knowledge helped us both choose a fantastic hotel at the best possible price. Me and my wife are both in our... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
36 Tavern Street, IP1 3AP, Ipswich, Storbritannien
- 01473852670
4,9
Fremragende
596 anmeldelser
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Staff always friendly and very helpful…
Staff always friendly and very helpful in sorting holiday that's why we always go back never had a problem.
18. august 2026
Besvarelse fra Hays Travel - Ipswich
Thank you for your kind review, always a pleasure seeing you both! - Reece, Travel Consultant
Besvarelse fra Hays Travel - Ipswich
Thank you for taking the time to leave us a review it is always a pleasure booking your holidays for you - Kind Regards, Ele S - Travel Consultant
Tiffany in the Ipswich store made…
Tiffany in the Ipswich store made organising our trip (a bespoke package for us) so smooth. She was great. We have used Hays a lot and had just as amazing servie in the Chelmsford branch with Jo as we did here. Thanks Tiffany. V & J
16. august 2026
Besvarelse fra Hays Travel - Ipswich
Thank you for the kind review it was my absolute pleasure booking this for you I hope the DJS are amazing- Tiffany Assistant Manager
Reece was very helpful we really felt…
Reece was very helpful we really felt he cared for our needs. He was patient and polite. He helped us with airport stays and car parking too.
17. august 2026
Besvarelse fra Hays Travel - Ipswich
Thank you for your kind words and review! It was a pleasure meeting you both and I'm glad we got something sorted for you. Not long to go🤞- Reece, Travel Consultant
Friendly and professional
Spoke with Reece, he remembered me from previous bookings. Made the booking process easy, pulling up my details already recorded. He's friendly and professional.
10. august 2026
Besvarelse fra Hays Travel - Ipswich
Good Afternoon
Thank you for taking the time to share your positive feedback. We are delighted to hear that your booking process was easy and that you appreciated the friendly and professional service. We look forward to assisting you again in the future!
Kind Regards
Reece :)
Elena and Tiffany both really helpful…
Elena and Tiffany both really helpful and had lots of local knowledge which helped us decide where to go next.
6. august 2026
Besvarelse fra Hays Travel - Ipswich
Hi John
Thank you for taking the time to leave us a review. It was pleasure helping organise your trip
Kind Regards - Ele S, Travel Consultant
Bespoke trip for no more than a package
Sophie booked us a bespoke package so we could go on the days we wanted and found much nicer hotels than we had seen on packages. It is just what we wanted.
5. august 2026
Besvarelse fra Hays Travel - Ipswich
Thank you for your lovely review, I am so pleased I could create a package which was perfect for you and hope you have the best time in Bali! Thanks, Sophie - Branch Manager
Besvarelse fra Hays Travel - Ipswich
Hi Scott. Thank you for taking the time to leave me a review. It is always a pleasure helping you and your family plan your holiday
Kind Regards Ele S - Travel Consultant
Always Brill.Helpful and knowledgeble.
11. marts 2026
Besvarelse fra Hays Travel - Ipswich
Thanks Sue always a pleasure! Thanks, Sophie - Branch Manager
Very pleased
Reece was very friendly and helpful as we have not travelled abroad for along time he was very good
26. juli 2026
Besvarelse fra Hays Travel - Ipswich
Thank you for taking the time to leave such a kind review, I know you will have an amazing time away! Please come back anytime! - Reece, Travel Consultant :)
It was a very pleasant and welcoming…
It was a very pleasant and welcoming experience. We really appreciated the help from the staff member and she worked to help us find the right holiday with the right price. We didn’t feel pressured in anyway. A very personable and friendly service.
17. juli 2026
Besvarelse fra Hays Travel - Ipswich
Thank you for leaving such a lovely review, it was a pleasure helping to find the right cruise for you and I hope you all have the most amazing time. Thanks, Sophie - Branch Manager
Two trips
Two trips - one in Europe - one International - From start to finish, the team arranged both trips smoothly and confidently, giving me peace of mind. I would highly recommend the Ipswich branch to anyone looking for a travel agent that genuinely listens, guides and delivers. A truly outstanding team.
24. juli 2026
Besvarelse fra Hays Travel - Ipswich
Thank you very much for your review, it was a pleasure getting this sorted for you I hope you have a great time. - Reece, Travel Consultant :)
Always book with a travel agent
Sophie booked our holiday and we left happy. She then rang us to inform us that the price we had paid did not include flights! This was in no way her fault. The company she booked with never once once mentioned this. They even asked what airport we wanted to travel from. Sophie asked what airlines they used, so the man booking the holiday had plenty of opportunity to tell us that flights were not included! Sophie and Reece worked hard to get another holiday as close as to the one we had booked. This one included flights and also added private transfers on. First class service as always. Will always recommend Hays Travel
21. juli 2026
Besvarelse fra Hays Travel - Ipswich
Thank you for taking the time to leave a review, I am glad we managed to get this sorted out for you & apologies again for the issue with the first tour operator. Thanks, Sophie - Branch Manager
Reece remembered us and was so helpful…
Reece remembered us and was so helpful with our booking to Tenerife in September. He also helped us in getting some money off our booking. A very cheery smiley and friendly and efficient young man
21. juli 2026
Besvarelse fra Hays Travel - Ipswich
Thank you very much for your kind review, it was lovely seeing you both again! - Reece, Travel Consultant :)
I met Ele the travel consultant at the…
I met Ele the travel consultant at the Ipswich branch when booking my first holiday 2 years ago. Her knowledge and expertise, friendly approach and being so helpful she now knows what kind of holiday place I would like. I can email her destinations and she will reply promptly with hotels and flights and links for things to do there. Ele is great!
12. juli 2026
Besvarelse fra Hays Travel - Ipswich
Hello Ruth - Thank you for taking the time to leave me a review, it is always a pleasure assisting you with your holidays.
Kind Regards Ele S - Travel Consultant
As always
As always, great friendly staff more than happy to help us and find what we are looking for.
19. juli 2026
Besvarelse fra Hays Travel - Ipswich
Thank you for your lovely review, it was my pleasure to book your holiday for you. Thanks, Sophie - Branch Manager
Ellie was professional and superb…
Ellie was professional and superb throughout patiently making the adjustments we need to hopefully create the perfect holiday.
17. juli 2026
Besvarelse fra Hays Travel - Ipswich
I'm so glad I was able to help and get your holiday booked for you.
- Ellie, Apprentice Travel Consultant
Besvarelse fra Hays Travel - Ipswich
Thank you very much for your kind review, I hope we can see you in store again for future travel plans - Reece, Travel Consultant :)
Answered questions clearly and simply…
Answered questions clearly and simply and made sure we understood paperwork
9. juli 2026
Besvarelse fra Hays Travel - Ipswich
Thank you for the kind review. It was pleasure booking these flights for you all - Tiffany Assistant manager
It is great to have face to face travel advise and Hays provides this…
Ele is an excellent advisor who is very aware of clients needs . I will certainly continue to consult her for all my travel needs.
14. juli 2026
Besvarelse fra Hays Travel - Ipswich
Hello Prue, thank you so much for taking the time to leave me a review. It is always a pleasure assisting you with your holidays
Kind Regards Ele -S, Travel Consultant
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