Hays Travel - Hanley Anmeldelser 

Helpful friendly staff.

The staff in Hays Travel Hanley are simply the best. They go above and beyond to ensure that the holiday you book is the right one for you. Nothing is too much trouble and they will assist with every last detail. I wouldn’t go anywhere else and recommend to anyone. Here’s to many more bookings with you 🤩

Yet another very successful experience with Jody at Hays Travel in Hanley, Stoke-on-Trent. I have booked with Jody several times and she remembers my preferences and understands my mobility issues so I don’t have to repeat them each time.
Jody is always helpful and she deals with my requests promptly and efficiently.
Thank you once again for your excellent service Jody.

I went in to query the availability of a holiday because I couldn't access it on my phone. I explained that I couldn't book it there and then but she still went ahead and checked all the details and it was for the dates I wanted. She took the code and I said that I would be back when we knew if my husband could get the time off. I went back the following Monday to book but the original lady wasn't in. I was served by a gentleman who I believe was the manager and he was equally as helpful as the original lady. It was a very pleasant experience

Al the staff at hanley brancharetfantastic always helpfull I have booked my holidays with them for years and will continue to do so

We only called in to get prices and see what was available to us budget wise. 3 hours later and alit of patients and help from joy we booked our first family holiday together. Joy was friendly full of holiday knowledge, there wasn't a question she couldn't answer, we had a laugh and cane away on cloud 9 that we had secured our first holiday. The world needs more people like joy...

Went in for a short late booking to marmaris turkey .
The lady who sorted me out was very helpful and I would recommend people to come to your shop to book.

Very informative and excellent service

Joy was incredible really knew her stuff!! Very knowledgeable on the area, the hotels and places to eat and trips, i found the whole experience top-notch from start to finish! Always booked online previously but i'l be visiting Joy at Hays travel from now on, very happy customer 😊

Very helpful when looking a city break friendly and polite.

Great staff. Always helpful and knowledgeable

Our experience is always a pleasant one, staff are always very friendly and helpful

Very helpful and knowledgeable Kerry was so profesional and very pleasant

It is our first experience of booking throat travel agency. My son recommended Hays. It was a good experience. We were looked after. Our original choice was booked but the travel agent lady couldn't do more to help us. She rang people. Looked in brochures with us and she only let us go once we were satisfied. She found us another offer with more days in a different area of Cornwall.. i would give the lady, sorry i have forgotten her name, and the travel agency 10☆

Kelly made sure we were 100 percent with everything before booking.. made sure we knew everything about our holiday as it's out first time abroad and went above and beyond to help us with insurance too

Always use hays Hanley branch,always helpful and professional.

Pleasant staff member mark, also answered my questions that I had

Thank you

Polite and knowledgable staff. Advice much appreciated.

Love the staff at the hanley store. Always really helpful and friendly. Used you 3 times in 12 months and always a pleasure