Great service from everyone at hays travel, book with them for every holiday and never had an issue, will contact your hotel directly for you so no need to worry about unexpected issues when you arriv... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The Hays rep,Eoin,listened to my enquiry and made the booking at the hotel and dates I required.He did so in a very professional manner.I didn't have the Jet 2 discount voucher with me and he provide... Se mere
Virksomheden har svaret
I contacted for help booking a girls trip with specific requirements. Natalie (Forestside store) was extremely helpful. Gave lots of options that suited and some variations. Natalie made the process s... Se mere
Virksomheden har svaret
Having not travelled beyond GB for nearly 30 years I needed a serious amount of help to navigate the booking process. I chose Hayes because it wasn't too far from where I live and is a larger company.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
Unit 31 Forestside Shopping Centre, BT8 6FX, Forestside, Storbritannien
- 02892290228
4,9
Fremragende
751 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
On arrival at the Forestside branch we…
On arrival at the Forestside branch we had 5 suggested hotels with us and after showing the list to Natalie she recommended right away 3 that were outstanding, she said that she would do all 3 for my Wife and I to pick one which we were thankful for her to do all 3. Natalie then proceeded with the booking on our behalf and was efficient in doing so as well as taking her time explaining everything to do with our holiday, all the staff have been very helpful anytime we go there either with booking a holiday or exchanging money the service is outstanding ⭐⭐⭐⭐⭐
5. juli 2026
Besvarelse fra Hays Travel - Forestside
Thank you for your wonderful feedback! We are so pleased to hear about your positive experience and that our team was able to help you find the perfect holiday. We appreciate your kind words about our service.
Team Forestside :)
Having not travelled beyond GB for…
Having not travelled beyond GB for nearly 30 years I needed a serious amount of help to navigate the booking process. I chose Hayes because it wasn't too far from where I live and is a larger company. Jenna at Forestside could not have been more helpful. She explained all my options, regarding flights and accomodation and was able to provide the total cost there and then. It took away my own anxiety about trying to organise all that myself. I was able to pay when I got home having reviewed all the plans, followed the link in the email and hey presto! that was my holiday booked. All the staff were lovely and professional and didn't overwhelm me with too many options, knowing what I was looking for, and offered advice when asked.
5. juli 2026
Besvarelse fra Hays Travel - Forestside
We are so pleased to hear that we could make your holiday booking experience stress-free. It's wonderful to know that our team was able to provide clear options and professional advice.
Many Thanks
Team Forestside :)
Besvarelse fra Hays Travel - Forestside
We are so glad you had a positive experience with our customer service. Thank you for your kind words!
Team Forestside :)
Nothing was too much trouble for…booking a holiday so easy
Nothing was too much trouble for Natalie at forestside branch and we had quite a complicated booking.
23. juni 2026
Besvarelse fra Hays Travel - Forestside
Thank you for your lovely feedback
The travel agent was very helpful and…
The travel agent was very helpful and listened to what we needed. Thanks for your assistance
30. juni 2026
Besvarelse fra Hays Travel - Forestside
Thank you for your lovely feedback! We are so pleased to hear that our team was helpful and listened to your needs.
Team Forestside
Great clean shop
Great clean shop. Very helpful. Jake who we dealt with was really lovely and very helpful. Sorted everything. Explained the insurance to us clearly
30. juni 2026
Besvarelse fra Hays Travel - Forestside
Thank you for your lovely feedback :)
Besvarelse fra Hays Travel - Forestside
We are so glad you had a great experience with our team. We appreciate your kind words.
Kind Regards
Team Forestside
Friendly and well informed staff eager…
Friendly and well informed staff eager to help. Thanks Mark
23. juni 2026
Besvarelse fra Hays Travel - Forestside
We are so glad you had a positive experience with our team. We appreciate your kind words!
Team Forestside
Great friendly service
Great friendly service . Highly recommend. Eoin was great help he done everything I asked without hesitation. Great service.
14. juni 2026
Besvarelse fra Hays Travel - Forestside
We are so glad you received great friendly service and highly recommend us. We appreciate your kind words!
Kind Regards
Hays Travel
As usual we got very well looked after…
As usual we got very well looked after and Natalie was very helpful
20. juni 2026
I had phoned ahead and Natalie at the…
I had phoned ahead and Natalie at the Forestside branch, Belfast, took all of my requirements into consideration.
Natalie had all of my options to review and choose when I was in the shop. She made the whole process very smooth and easy to chose our location and hotel style.
21. juni 2026
Besvarelse fra Hays Travel - Forestside
We are so pleased you had a great experience with us.
Team Forestside
Besvarelse fra Hays Travel - Forestside
Thank you for your feedback :)
Great experience from start to finish…
Great experience from start to finish with the very helpful staff at forestside
7. juni 2026
Besvarelse fra Hays Travel - Forestside
Thank you for your lovely review! :)
Excellent customer service from Eoin…
Excellent customer service from Eoin and Nichola at Forestside Belfast. Polite, friendly and efficient.
28. maj 2026
Besvarelse fra Hays Travel - Forestside
We are so glad to hear you had an excellent experience with our team. Thank you for your kind words!
Team Forestside
Besvarelse fra Hays Travel - Forestside
Thank you for your lovely review! :)
Helpful staff who gave us all the…
Helpful staff who gave us all the options available and helped choose the one that suited us best.
29. maj 2026
Besvarelse fra Hays Travel - Forestside
Thank you for your lovely review! :)
Besvarelse fra Hays Travel - Forestside
Thank you for your lovely feedback :)
Holiday booking made simple.
Natalie from the Forestside branch did a great job assisting my wife and I with our holiday selection and our finalised booking. Really appreciated.
2. juni 2026
Besvarelse fra Hays Travel - Forestside
We're so glad we could help you with your holiday. We appreciate your kind words and look forward to helping you again!
Team Forestside :)
The service we received was brilliant
The service we received was brilliant. Took time to look for the best holiday for us. Have booked a few times now and would highly recommend.
1. juni 2026
Besvarelse fra Hays Travel - Forestside
We are so pleased to hear we found the best holiday for you. Thank you for your continued loyalty and kind recommendation!
Team Forestside
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.