We were attended to straight away . We went in to Cwmbran shop . Katie looked after us . We told her what we were looking for and that my friend needed a room suitable for disabilities. Some of the in... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We wanted to book a trip to Disney Paris for a party of 7. Disney couldn't book it as a package and couldn't guarantee the rooms/flights would be available but Ceri-Ann in Cwmbran did her utmost best... Se mere
Virksomheden har svaret
Excellent service and made our job so much easier. The young lady who dealt with us was really excellent and handled our holiday with ease ! Hays Travel come highly recommended and we will continue... Se mere
Virksomheden har svaret
Katie at Cwmbrân branch was very helpful. Guided us every step Of the way, she recommended a few places and we’ve now booked for this September, my first holiday in 8 years due to my illness. I’m so... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
18 South Walk, NP44 1PU, Cwmbran, Storbritannien
- 01633504824
4,9
Fremragende
940 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
always use hays travel as the girls are…
always use hays travel as the girls are fab and are willing to go above and beyond to help
7. august 2026
Besvarelse fra Hays Travel - Cwmbran
Thank you so much for your wonderful feedback! We’re delighted to hear you always choose Hays Travel and that our team goes above and beyond to help. Providing great service is really important to us, so your kind words mean a lot. We look forward to helping you with your next holiday!
Alex was brilliant and really…
Alex was brilliant and really knowledgeable about Rhodes!
7. august 2026
Besvarelse fra Hays Travel - Cwmbran
Hi Lynda
We're so pleased you had a great experience with us. We are glad to hear our team member was knowledgeable!
Kind Regards
Hays Travel Cwmbran
The assistant was very helpful and…
The assistant was very helpful and helped me a lot
5. august 2026
Besvarelse fra Hays Travel - Cwmbran
Rosemary,
Thank you for your wonderful 5-star review! We are so pleased to hear that our assistant was able to provide you with such helpful support. Your feedback is greatly appreciated.
Kind Regards
Hays Travel Cwmbran
Alix was incredible
Alix was incredible. We told her what we wanted and she found the most amazing deal. Can’t fault the service. Will definitely book with Alix again.
5. august 2026
Besvarelse fra Hays Travel - Cwmbran
Thank you so much for your wonderful feedback! We are delighted to hear that Alix found you an amazing deal and that you were so pleased with the service. We look forward to helping you again. - Hays Travel Cwmbran
Katie at Cwmbrân branch was very…
Katie at Cwmbrân branch was very helpful. Guided us every step
Of the way, she recommended a few places and we’ve now booked for this September, my first holiday in 8 years due to my illness. I’m so looking forward to it. Thank you Katie x
27. juli 2026
Besvarelse fra Hays Travel - Cwmbran
Hi Joanne
Thank you so much for your wonderful 5-star review! We are absolutely thrilled to hear that our team member was so helpful in guiding you every step of the way. We are especially delighted to know that you're looking forward to your first holiday in eight years. We hope you have an absolutely fantastic time!
Kind Regards
Hays Travel Cwmbran
Belle at the Cwmbran branch has been…
Belle at the Cwmbran branch has been very helpful and patient with me who is not very tech savvy. I would definitely book with Hays again. Customer Service was amazing.
28. juli 2026
Besvarelse fra Hays Travel - Cwmbran
Jane,
Thank you for your wonderful feedback! We are delighted to hear that our team member was so helpful and patient, and that you had such a positive experience with our customer service. We look forward to assisting you again.
Kind Regards
Hays Travel Cwmbran
Disney trip
We wanted to book a trip to Disney Paris for a party of 7. Disney couldn't book it as a package and couldn't guarantee the rooms/flights would be available but Ceri-Ann in Cwmbran did her utmost best to book the holiday for us. She is a credit to your company.
Thanks.
26. juli 2026
Besvarelse fra Hays Travel - Cwmbran
Kerrie & Chris Daw,
We are so pleased to hear that our team member went above and beyond to help you book your Disney Paris trip. It's wonderful to know she provided such excellent service!
Kind Regards
Hays Travel Cwmbran
Besvarelse fra Hays Travel - Cwmbran
Hi Terence,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team to be friendly and helpful, with great attention to detail. We truly appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel Cwmbran
We were attended to straight away
We were attended to straight away . We went in to Cwmbran shop . Katie looked after us . We told her what we were looking for and that my friend needed a room suitable for disabilities. Some of the info available to her was limited so she contacted Jet2 directly and answered our questions. She also booked our seats and arranged assistance at the airport & managed to get us £100 discount . 2 very happy customers.
22. juli 2026
Besvarelse fra Hays Travel - Cwmbran
Hi Jayne,
We are so pleased to hear about your positive experience with Katie. It's wonderful that we could assist with all your requirements and secure a discount for you. We appreciate your kind words!
Kind Regards
Hays Travel
Just fabulous A1
21. juli 2026
Besvarelse fra Hays Travel - Cwmbran
Hi Gerald
Thank you for you 5* review, it does mean a lot to us.
Hays Travel Cwmbran
Excellent service and made our job so…
Excellent service and made our job so much easier.
The young lady who dealt with us was really excellent and handled our holiday with ease !
Hays Travel come highly recommended and we will continue using them !
22. juli 2026
Besvarelse fra Hays Travel - Cwmbran
Pat Davies,
Thank you so much for your wonderful feedback! We are delighted to hear that our team member was so excellent and handled your holiday with ease. We truly appreciate your kind words and your continued loyalty.
Kind Regards
Hays Travel Cwmbran
Besvarelse fra Hays Travel - Cwmbran
Hi Angela,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our staff to be friendly and helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel Cwmbran
It was are first time to use Hays…
It was are first time to use Hays travel definitely use them again for staff knew what we wanted we need
18. juli 2026
Besvarelse fra Hays Travel - Cwmbran
Paul, We're so happy you chose us for your first trip! We're glad our team understood your needs. We look forward to helping you again - Hays Travel Cwmbran
Besvarelse fra Hays Travel - Cwmbran
Michael, Thank you for your wonderful review! We are so pleased to hear that you received professional services from our team. Your feedback is greatly appreciated. Kind Regards
Hays Travel Cwmbran
Besvarelse fra Hays Travel - Cwmbran
Thank you so much for your lovely review! We're delighted to hear you were able to book the cruise you wanted. I'll be sure to pass your kind words on to Grace – she'll be thrilled to know she was able to help. We really appreciate your support and hope you have an amazing holiday. We look forward to seeing you again soon!
Besvarelse fra Hays Travel - Cwmbran
David Watkins,
Thank you for your wonderful feedback! We are delighted to hear that you found our service professional and knowledgeable. We truly appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel Cwmbran
Fantastic communication
Fantastic communication, the rep really listened to what we needed and ensured to provide it. My mother is 74 with mobility issues and the rep ensured she asked for low floor hotel room near a lift, sorted assistants at the airport for us.
5. juli 2026
Besvarelse fra Hays Travel - Cwmbran
Hi Helen ,
Thank you for your fantastic 5-star review! We are so pleased to hear that Sarah provided excellent communication and ensured all your specific needs were met, especially regarding the hotel room and airport assistance for your mother. We appreciate your kind words.
Kind Regards
Hays Travel Cwmbran
Can’t fault Hays Travel
Can’t fault Hays Travel. The attention and experience you get from them is second to none.
14. juli 2026
Besvarelse fra Hays Travel - Cwmbran
Hi Dave
Thank you so much for your wonderful feedback! We are delighted to hear that you value the attention and experience you receive from us. We truly appreciate your kind words.
Kind Regards
Hays Travel Cwmbran
Was made to feel very welcome the lady…
Was made to feel very welcome the lady was very helpful.
12. juli 2026
Besvarelse fra Hays Travel - Cwmbran
Hello,
Thank you for your wonderful 5-star review! We are so pleased to hear that you felt welcome and found our team member helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel
Belle was excellent
Belle was excellent. The booking is name of Jill Nairn. Amanda is one of the travellers. Always very welcoming. Kiosk lady offered a good deal on currency so purchased that as well
11. juli 2026
Besvarelse fra Hays Travel - Cwmbran
HI MR NAIRN,
Thank you for this wonderful review! We are so pleased to hear that you had such a positive experience and that our team was so welcoming and helpful. We appreciate your kind words.
Kind Regards
Hays Travel Cwmbran
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