Saw a holiday advertised on Facebook so popped a message to them, I was chatting with Callum from the Crook branch, he was really informative and made the whole process really smooth! Thank you so muc... Se mere
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From the minute I entered the office in Crook I was made very welcome. Nothing was too much trouble for the agent Chelsey, she was diligent in booking 2 holidays for me, so very helpful and friendly.
Virksomheden har svaret
Lorraine was brilliant.we had been let down badly by love holidays and she saved the day So understanding ,knowledgeable and helpful. We cannot sing her praises enough We will most certainly only... Se mere
Virksomheden har svaret
To be honest I didn’t think they would manage our request as it was unusual. However they managed to find flights and hotel within a few hours, bearing in mind our holiday was a horse trial and not su... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
10 Hope Street, DL15 9HS, Crook, Storbritannien
- 01388 766166
5,0
Fremragende
851 anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Always use hays when travel .Very…
Always use hays when travel .Very helpful and always pleasant,who ever you see
26. august 2026
Besvarelse fra Hays Travel - Crook
Thomas,
Thank you for your fantastic feedback! We are so pleased to hear that you consistently find our team helpful and pleasant every time you travel with us.
Kind Regards
Hays Travel Crook
hayes travel great
I was very pleased with hayes travel at crook found me a holiday and was very helpful great service thanks hayes travel 😀
18. august 2026
Besvarelse fra Hays Travel - Crook
Thank you so much for your lovely comments, it was a pleasure helping you book your holiday. Thank you again for booking with us and we hope to see you again soon!
Thanks,
Chelsey :)
Summer holiday booked!!
Chelsey was really good at sorting the holiday out, all the small details and she made the whole process really easy. Thanks.
23. august 2026
Besvarelse fra Hays Travel - Crook
Mr Christopher Broadley,
Thank you for your fantastic review! We are so pleased to hear that Chelsey made the booking process easy and took care of all the details for your holiday. We truly appreciate your kind words.
Kind Regards
Hays Travel Crook
Lovely experience
Saw a holiday advertised on Facebook so popped a message to them, I was chatting with Callum from the Crook branch, he was really informative and made the whole process really smooth! Thank you so much - can't wait for my holiday! Xx
23. august 2026
Besvarelse fra Hays Travel - Crook
Elize Davies,
Thank you for your lovely review! We are so pleased to hear that you had such a smooth experience and found that Callum was informative. We hope you have a fantastic holiday and I will pass your kind comments onto him.
Kind Regards
Hays Travel Crook
2 holidays
From the minute I entered the office in Crook I was made very welcome. Nothing was too much trouble for the agent Chelsey, she was diligent in booking 2 holidays for me, so very helpful and friendly.
23. august 2026
Besvarelse fra Hays Travel - Crook
Mrs Christine Page,
Thank you for your wonderful feedback! We are so pleased to hear that Chelsey provided such amazing service and made you feel so welcome. We appreciate your kind words.
Kind Regards
Hays Travel Crook
Was seen by a great and pleasant…
Was seen by a great and pleasant employee and was very helpful
13. august 2026
Besvarelse fra Hays Travel - Crook
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with our team.
Kind Regards
Hays Travel Crook
So friendly and easy they go out of…
So friendly and easy they go out of there way to help very pleased
20. august 2026
Besvarelse fra Hays Travel - Crook
Joanne,
Thank you for your wonderful feedback! We are so pleased to hear that we were able to assist you and that you are very pleased with our service.
Kind Regards
Hays Travel Crook
Declan at Hays Travel
Declan at Hays Travel - Crook booked our family holiday. He was very polite, professional and efficient. He made booking the holiday a breeze.
14. august 2026
Besvarelse fra Hays Travel - Crook
Thank you for your wonderful feedback! We are so pleased to hear that booking your family holiday was a smooth and enjoyable experience. I'll pass your lovely comments onto Declan when he is back in the office.
Kind Regards
Hays Travel Crook
Excellent and knowledgeable staff
Excellent and knowledgeable staff
Callum
Good deals and price match 👌
17. august 2026
Besvarelse fra Hays Travel - Crook
Thank you for your wonderful feedback! We are so pleased to hear that Callum was so helpful. I'll pass this kind feedback onto him.
Kind Regards
Hays Travel Crook
The staff were very efficient in…
The staff were very efficient in sorting out my holiday, very professional and polite.
8. august 2026
Besvarelse fra Hays Travel - Crook
Thank you so much for your kind comments, it was a pleasure helping you organise your lovely holiday. Thank you so much for booking with us and we hope to see you again soon!
Thanks,
Georgia :)
Lorraine was brilliant.we had been let…
Lorraine was brilliant.we had been let down badly by love holidays and she saved the day
So understanding ,knowledgeable and helpful. We cannot sing her praises enough
We will most certainly only use hays travel in the future
Thank you Lorraine
14. august 2026
Besvarelse fra Hays Travel - Crook
Thank you so much for your lovely feedback. It was a pleasure helping you book your holiday. I'm so pleased we managed to get you sorted and you're still getting away! I hope you have an incredible time and hope to see you again soon!
Thank you,
Lorraine :)
Once again I'm greeted with a smile…
Once again I'm greeted with a smile from all the staff, always feel welcome & nothing is too much trouble to them. Chelsey found the Cruise I was interested in. I got it booked, along with car parking all done with a smile. Thank you so much, for making everything easy for me.
11. august 2026
Besvarelse fra Hays Travel - Crook
Lesley Longstaff,
Thank you for your wonderful feedback! We are so pleased to hear that our team always makes you feel welcome and that nothing is too much trouble. It's fantastic to know we made everything easy for you.
Kind Regards
Hays Travel Crook
Besvarelse fra Hays Travel - Crook
Alison Dixon
Thank you for your very generous feedback. We appreciate you booking with us and I'm sure you'll have an amazing holiday.
Kind Regards
Hays Travel Crook
Very friendly staff .Always very…
Very friendly staff .Always very helpful wouldn't go any where else. The staff at Crook branch.Are all lovely
1. august 2026
Besvarelse fra Hays Travel - Crook
Maria Harrison,
Thank you for your wonderful feedback! We are so pleased to hear that our staff are friendly and helpful. We truly appreciate your loyalty.
Kind Regards
Hays Travel Crook
Disney dreams do come true
Fantastic deals on facebook. Declan replied straight to my query for more information. Nothing was a bother and the trip was booked in under an hour. Fantastic price for a cheeky trip to Disneyland Paris with excellent customer service. Would never expect anything less from Hays Travel. Fantastic company.
8. august 2026
Besvarelse fra Hays Travel - Crook
Kristina Coulthard,
Thank you for your fantastic review! We are so pleased to hear that you had such a positive experience booking your trip with us. We always strive to provide excellent customer service, and it's wonderful to know we met your expectations.
Kind Regards
Hays Travel Crook
Excellent service from Lillie
Excellent service from Lillie, she found quotes for my holiday enquiry, very courteous and friendly. Lorraine, who booked my holiday, courteous and friendly, assisted me with apps. Both very professional Ladies.
7. august 2026
Besvarelse fra Hays Travel - Crook
Mrs Burke,
Thank you for your wonderful feedback! We are so pleased to hear that your experience was so positive and that our team provided such courteous and friendly service. We appreciate your kind words.
Kind Regards
Hays Travel Crook
Very helpful and professional
Very helpful and professional. Lorraine at Crook Hays helped find and book our cruise. She also assisted with booking insurance.
6. august 2026
Besvarelse fra Hays Travel - Crook
Thank you so much for taking the time to leave feedback, we will pass your lovely comments over to Lorraine :) thanks, Georgia
A holiday with a difference …
To be honest I didn’t think they would manage our request as it was unusual. However they managed to find flights and hotel within a few hours, bearing in mind our holiday was a horse trial and not sun bathing on the beach. When we visited to conclude the holiday our 2 extra queries weee resolved immediately.
4. august 2026
Besvarelse fra Hays Travel - Crook
Thank you for your fantastic review! We are so pleased to hear that we were able to meet your request and find you the perfect flights and hotel so quickly. We hope you have a fantastic holiday!
Kind Regards
Hays Travel Crook
good help and service as always
4. august 2026
Besvarelse fra Hays Travel - Crook
Ian Bell,
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you consistently receive such good help and service from us. We truly appreciate your continued support.
Kind Regards
Hays Travel Crook
Besvarelse fra Hays Travel - Crook
David,
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently receive great service from our team. We truly appreciate your kind words.
Kind Regards
Chelsey
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