My husband and I had booked a return visit to a hotel we’d stayed at last year. After booking we read the most recent reviews, expecting to read how great the hotel experience was. The opposite happ... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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Hollie was extremely helpful, she spent lots of time looking through options for me. I’ve now booked and as an (unintentional) solo traveler, I look forward to their future offer of help with boarding... Se mere
Virksomheden har svaret
We had a lovely relaxed experience whilst booking our holiday. Listened to our requests, didnt try to dissuade from our wants. Asked if we would like them to look into other suggestions, but happy to... Se mere
Virksomheden har svaret
Alison at your Annan branch was a fantastic help. She was friendly and put me at ease as my last holiday was awful from start to finish. Alison listened and was very thorough helping me select the cor... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
75 High Street, DG12 6DJ, Annan, Storbritannien
- 01461718514
4,9
Fremragende
465 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Holly was absolutely brilliant as…
Holly was absolutely brilliant as always. Very helpful and nothing was problem.
10. juli 2026
Besvarelse fra Hays Travel - Annan
Thankyou for booking with us again,
Allison
Change of Booking
My husband and I had booked a return visit to a hotel we’d stayed at last year. After booking we read the most recent reviews, expecting to read how great the hotel experience was. The opposite happened. Reviews were awful. We returned to Hays in Annan and Allison , who had booked the original hotel for us could not have been more helpful. We sourced another hotel , ( reading the reviews before booking ) and are looking forward to visiting Zante. Allison and the team in the Annan branch are fantastic - friendly, knowledgeable and patient!! The Annan team are a credit to the company.
1. juli 2026
Besvarelse fra Hays Travel - Annan
Hi Doreen,
Thank you so much for taking the time to leave such a kind review, we are so glad we were able to help with changing your holiday to something more suitable, and we hope you are looking forward too it!
Thank you again for your continued custom and support 🥰
Great friendly service in Annan however…
Great friendly service in Annan however the company’s system for gift cards is quite long winded to get one. System needs to be improved for a five star.
1. juli 2026
Besvarelse fra Hays Travel - Annan
Hi Susan,
Thank you very much for your honest feedback, we will make sure we feed this back and see if any improvements can be made to the current system.
Thank you,
Hollie 😊
Service was very good and very helpful…
Service was very good and very helpful and friendly
2. juli 2026
Besvarelse fra Hays Travel - Annan
Thanks again for booking with us.
Allison
Use Hays Travel for your bookings
The staff are friendly and very helpful. Nothing is to much trouble for them. Alison is so helpful at every stage of the booking process. I will always use Hays travel.
19. juni 2026
Besvarelse fra Hays Travel - Annan
Thankyou again for booking with us always delighted we can help
Allison
Besvarelse fra Hays Travel - Annan
Thank you very much for your lovely review, Sybelle!
Besvarelse fra Hays Travel - Annan
Thankyou again for booking with us x
Allison
Hollie was extremely helpful
Hollie was extremely helpful, she spent lots of time looking through options for me. I’ve now booked and as an (unintentional) solo traveler, I look forward to their future offer of help with boarding passes etc.
23. juni 2026
Besvarelse fra Hays Travel - Annan
Thankyou for your kind review and we always happy to help
Your staff are extremely helpful very…
Your staff are extremely helpful very comfortable, e planned everything on details
We were very happy.
21. juni 2026
Besvarelse fra Hays Travel - Annan
Hello Brenda,
Thank you so much for taking the time to leave me such a lovely review, it was a pleasure to spend time with you helping you to book your next holiday!
Thank you again for choosing to book with me, and Hays Travel Annan.
Hollie 😊
Alison was extremely helpful and we got…
Alison was extremely helpful and we got exactly what we wanted 💗💗 I find all the staff pleasant ,welcoming and very helpful every time a go in .
19. juni 2026
Besvarelse fra Hays Travel - Annan
Thank you so much for your lovely review Rosemary, always a pleasure to be able to help 💕
Friendly, professional staff
Ease of speaking to someone (Hollie), confirming with her what we wanted and getting it booked with minimum fuss but in a friendly, professional, confident and competent manner.
18. juni 2026
Besvarelse fra Hays Travel - Annan
Thank you so much for your kind review - it is always a pleasure to be able to help 🥰
Fantastic friendly service from Allison…
Fantastic friendly service from Allison at Annan professional helpful northing was too much trouble she even managed to save us a bit of money would recommend everyone to book with hays travel in Annan we never use anyone else so Thankyou Allison and team
9. juni 2026
Besvarelse fra Hays Travel - Annan
Always a pleasure , even if I did get your surname wrong ha ha
Allison
the service and lovely friendliness of…
the service and lovely friendliness of Hollie your agent was outstanding she is a great asset to your company
6. juni 2026
Besvarelse fra Hays Travel - Annan
Thankyou so much for your lovely comments, Hollie is a star
Thanks
Allison
Brilliant execution from start to…
Brilliant execution from start to finish, all done very efficiently with a smile .
28. maj 2026
Besvarelse fra Hays Travel - Annan
Thank you very much for your lovely review, I will make sure these comments are passed on to Lois 🤩
Besvarelse fra Hays Travel - Annan
Thank you for taking the time to leave us this kind review, we really appreciate it!
Hays Travel Annan
Alison looked after us and made sure we…
Alison looked after us and made sure we had all best prices and arranged everything for us
21. maj 2026
Besvarelse fra Hays Travel - Annan
Thankyour for booking with us again ladies x
Besvarelse fra Hays Travel - Annan
Thankyou , it will be a great trip booked
Allison
Besvarelse fra Hays Travel - Annan
Thankyou for booking with us and you will have a fab trip
Allson
First class staff are all excellent…
First class staff are all excellent could not fault them,all very helpful especially Hollie
9. maj 2026
Besvarelse fra Hays Travel - Annan
Hi Doreen,
Thank you very much for taking the time to leave us such a lovely review - glad to be able to help!
Thank you for Booking with Hays Travel Annan 😊
Great service
Hollie was so efficient and made sure the booking process was straightforward. Excellent service as always from Hays Travel Annan.
9. maj 2026
Besvarelse fra Hays Travel - Annan
Thank you again for another lovely review, and again for booking with Hays Travel Annan - always glad to be able to help with booking your holidays! 😊
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