Visited DREAMS today (Wolverhampton branch) We were greeted by Amrik, and I honestly couldn’t fault him. He took the time to explain the different mattresses and suggested we try the Sleepmatch mac... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Sue is extremely helpful and knowledgable. She made us feel relaxed and comfortable immediately, with a warm hello - placed us on the bed matching machine and offered us a drink - even finding our per... Se mere
Justine provided a fantastic service today at the Metro centre Dreams store. They helped myself and my partner with purchasing a new bed frame and mattress as well as pillows and bed cover and answere... Se mere
We were looking for a new mattress and adjustable bed, particularly one suited to a painful back issue. Our experience from the staff at Dreams Hull was exemplary. They helped identify from a large... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
Storbritannien
- www.dreams.co.uk/help
- www.dreams.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Georgia at Stafford branch was very…
Georgia at Stafford branch was very quick to say hello and ask what help we needed. She offered us a drink.She was thorough in helping us try various types of mattress and also showing us the machine to test what sort of mattress would be suitable. She sorted out delivery once we had made a purchase very efficiently.
She is a credit to the company.
A great experience in the Gravesend…
A great experience in the Gravesend store, polite & friendly team, would recommend dreams and the Gravesend store if you are looking for a new bed and a great service to go with it
Wow what can I say
Wow what can I say! Outstanding customer service from dianne at the Croydon store, just moved back from 10 years in the US and the customer service skills are superb but not a patch on diannes, would 1000000% recommend her and dreams
Sue is extremely helpful and…
Sue is extremely helpful and knowledgable. She made us feel relaxed and comfortable immediately, with a warm hello - placed us on the bed matching machine and offered us a drink - even finding our perfect pillows to ensure the best match for a good nights sleep. Throughout the visit she provided excellent advice around our preferences and was patient whilst we debated and tested multiple mattresses! - it’s unlikely we would have purchased the mattress without Sues help! Will definitely recommend to others!
Very helpful and knowledgeable staff…
Very helpful and knowledgeable staff always helpful, warranty policy explained and my old mattress damage criteria classified to be exchanged to new unit
Caz was awesome and really patient with…
Caz was awesome and really patient with us.
Great service from Carl today in…
Great service from Carl today in Basingstoke dreams. Spent loads of time with us making sure we are making the right decision without being pushy. Thank you
Visited Team Valley Store today with…
Visited Team Valley Store today with not much of an idea of what compromises we need to make as a couple .
Jeanette Robson was exceptional in advice & helped us without no rush .
Her information was great . We have bought full bed , frame & mattress , left the store feeling good we visited today .
Came to dreams Wolverhampton
Came to dreams Wolverhampton , lovely experience
I’m very happy with my purchase
I’m very happy with my purchase. The beds arrived on time, and the delivery team was absolutely brilliant. They were polite, careful, and very understanding, making sure everything was delivered safely and with care. The beds are beautiful and the quality is excellent. Thank you so much! I would definitely recommend this company.
Great Service and Helpful Staff.
Aminah has been extremely helpful. Her knowledge and expertise were very reassuring enabling us to make the right choice on a new mattress. Staff in the Bradford store are very friendly. We are very happy with the service we have received. Highly recommended.
Easy visit to dreams Livingston today
Easy visit to dreams Livingston today. We were helped by Bill who was easy going, not pushy and listened to what we wanted. We have come away with a new mattress and two new pillows. We really liked the sleep machine too - how cool!
Leah was fabulous
Leah was fabulous! Patient, knowledgable and excellent at guiding in the right direction.
Grant was absolutely brilliant
Grant was absolutely brilliant. There is so much choice, but he helped us narrow down to the perfect Mattress. Great service and would highly recommend!
Best beds from Dreams
Went into Dreams at Erdington retail park today such a huge selection of beds and mattresses to choose from. With the expert help of Tracey we purchased a lovely new mattress. Could not fault Tracey’s customer service she was amazing, a very friendly girl.
Had a sleep match which was fun
Had a sleep match which was fun! Then found a mattress that suited us with a very exciting ottoman bed frame!!
I am happy with Ola’s service.
Great service at the Basingstoke branch
Leah at the Basingstoke branch was kind, patient and very knowledgeable about the products. She clearly understood the ask and led me through some good bargains while offering to go the extra mile to deliver some of the items to my home at no extra charge. Always great service at the Basingstoke branch. 3rd purchase and happy with Basingstoke staff service.
Great experience
Kathleen was very knowledgeable and the sale was quick and efficient. No hard sell.
The computer system was new but this did not detract from our experience.
Coffee we were offered was lovely.
Great experience in the Redditch…
Great experience in the Redditch branch! Lovely team who were more than helpful.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








