The guy who helped us (Daniel) was incredible, explained things in detail so we wouldn’t get confused, showed us multiple great beds and even did the thing wear you lay on the bed and it try's to fin... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The service and customer care by Hamida at the Tottenham Court Road branch was lovely. I purchased Therapur ActiGel Arctic 3000 D Mattress and Tempur smart cool soft pillow. The order, delivery and... Se mere
Dreams Store, Clydebank Visited the store to follow up on beds we had looked at online. Debbie took us around the store explaining the different types of beds and mattresses and also assessed us on t... Se mere
We were helped by Dee at the Warrington store today. She was very knowledgeable and patient with us while we selected the mattress to meet ours needs. She showed us the Sleepmatch technology, offered... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
Storbritannien
- www.dreams.co.uk/help
- www.dreams.co.uk
4,7
Fremragende
115 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Andrea fantastic help
Andrea fantastic help. Dreams penarth rd. Thanks 😊
15. august 2026
Uopfordret anmeldelse
We were welcomed in as soon as we…
We were welcomed in as soon as we entered the door was not pressured and Kishan stayed and explained everything so well and professionally. Thanks.
15. august 2026
Uopfordret anmeldelse
Definitely recommend
The guy who helped us (Daniel) was incredible, explained things in detail so we wouldn’t get confused, showed us multiple great beds and even did the thing wear you lay on the bed and it try's to find the right bed mach for you, as someone with FND, fibomialgia & autism who spends most days in bed that helped alot. He also made sure it was in our budget!!
15. august 2026
Uopfordret anmeldelse
I am a very unsatisfied customer
Sorry to say I am a very unsatisfied customer. The Southend branch I could no fault the staff while buying my bed. Trained to be nice while they want your money.
Once things go wrong that's a different matter.
I have been to the store on many time to get my money back for cancelled goods due to there faulty computer system. I have rang customers services 90minute wait, I have used AI service who transferred me to customer services to be 198 place in the que. Not a company I would recommend. Do Dreams actually read these comments.
11. juni 2026
Uopfordret anmeldelse
Gail was a fantastic help… went through…
Gail was a fantastic help… went through everything with us including sleep match and coffee. So informative and Mel was brilliant too. Highly recommend service, quality and empathy. Thank you
Sandra and Ian
15. august 2026
Uopfordret anmeldelse
Absolutely fantastic
Absolutely fantastic! Great knowledge and the sleep match gave us the perfect mattress.
Steve at Fosse Park was absolutely fantastic, knowledgeable and knew everything we asked :)
15. august 2026
Uopfordret anmeldelse
Amazing service
Amazing service. Was put on the sleep match machine and then given a few options that best fitted me. Great team in Reigate
15. august 2026
Uopfordret anmeldelse
Fab visit to dreams today
Fab visit to dreams today, really friendly staff, very helpful and knowledgable about all the different products. Walked away a happy customer with a bed ordered
Thanks so much to Matt for all your help
15. august 2026
Uopfordret anmeldelse
Dreams Norwich
I came to Dreams to buy a mattress not having a clue where to start. Sean was absolutely brilliant helping me to buy the right one, and made me a lovely hot chocolate while I was deciding what mattress to get. I would recommend Dreams to anybody, the staff are so friendly and helpful.
15. august 2026
Uopfordret anmeldelse
Popped into the Southall branch just to…
Popped into the Southall branch just to look at beds and came out with a bed and mattress. Kishan was excellent. Great attention to detail and very patient with me trying to determine what style bed and mattress. I’m always very hard to please but left truly satisfied with service and advice given. Totally recommend Kishan!
15. august 2026
Uopfordret anmeldelse
Norwich Dreams - thanks Dennis!
I went to the Norwich store with my partner to buy our mattress for our first home and we were very pleased with our experience. All our questions were answered with confidence and we felt very looked after. Huge thank you to Dennis for all the help as we did not have a clue what we wanted/were looking for but very happy with our decision thanks to his expertise. Would visit again!
15. august 2026
Uopfordret anmeldelse
Dennis was fantastic - Norwich
Dennis in Norwich was absolutely fantastic. Told us everything we needed to know but gave us space to test beds without feeling like we were being sold to. Sean also spoke to us and was also fantastic. Mattress purchased in store and process made smooth by both of them.
15. august 2026
Uopfordret anmeldelse
Excellent experience!
Excellent experience today buying a mattress. Jess was kind, helpful and very knowledgeable. Highly recommend 😊. Thank you so much.
15. august 2026
Uopfordret anmeldelse
Was very happy with the team and how…
Was very happy with the team and how helpful they where. Made buying a mattress very easy and hassle free. We bought in the Drams in Lancaster
9. august 2026
Uopfordret anmeldelse
Jayne from Stockton was amazing
Jayne from Stockton was amazing. Very friendly, knew what she was talking about and knew about all the products. Excellent service
15. august 2026
Uopfordret anmeldelse
Walked into Dream beds in Salisbury and…
Walked into Dream beds in Salisbury and was greeted by Nathan, very helpful and not pushy. Great service.
14. august 2026
Uopfordret anmeldelse
Excellent service!
Got a great, friendly and detailed service and we walked away with exactly what we were after.
15. august 2026
Uopfordret anmeldelse
Robbie was amazing with us
Robbie was amazing with us! Showed us all the mattresses best suited to us after using the sleep match machine. He was so knowledgeable and very kind too. He was absolutely incredible at helping us and sorted us with a great mattress. We got to try loads out and it was actually a really fun experience. Thank you so much Robbie! 😆
15. august 2026
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.